Poppulo vs. Work.com

If you want to create an elaborate, multi-leveled kiosk for your organization, Four Winds Interactive Content Manager Desktop can definitely do that for you. Just know going in that it's not the easiest to operate, and definitely devote time to training. Definitely have a couple of people go through this training, so it's not just one person in your organization that can operate Four Winds.

Incentivized

It is good for incident and change management. It can also be used for problem management. Not very useful for auditing as the search functionality has to be improved for that. Quite easy and convenient to use. The ability to export reports also would be great for checking incidents and change trends.

Incentivized

• The FWi platform handles very complex or unique situations better than other signage solutions. They support every standard type of data and web service, and through a supplemental Integration Framework product they can support almost anything out there... or things that aren't even out there yet.
• Their support and assistance has gotten very good over the years; I'd say it is now excellent. Their team of sign builders and engineers have advanced knowledge of the product and how it can be used; you won't get a "did you try restarting it?" when dealing with them.

• Good interface
• Simple and concise
• User-friendly

Incentivized

• When working with a large installation the amount of mouse clicking and dragging and setting of settings and make your hand a bit sore but the modular component setup of this software demands a lot of settings.
• As a custom software designer myself I would like to see more group effective operations so I could effect a change at a property level instead of an individual player level.
• Upgrading to a new version of the software I have left to the experts at FWI because it is rather complex. They state they are working on better ways to perform large upgrades.

• The change requests page could be better
• The process for the incident lifecycle could be a little simpler
• Search options could be improved a bit

Incentivized

Great business partners

Simply put, FWi outperforms just about any other software solution by being more adaptable and more reliable, while being competitively priced for its class (top shelf). It's not as cheap as using "free" signage software that's in the cloud, or built into display screens (LG), but if you plan on doing more than running slides and you plan on doing it in multiple locations and screens, this is the platform to do it on - especially if your venues and needs vary across the network.

It is very similar to ServiceNow, but the options are much lighter and hence a bit easier to train employees on how to use it. It also integrates well with Jira, which is quite good. Some of the features are more straightforward, which makes it easier to handle a large volume of incidents.

Incentivized

• Works better than our old kiosk system
• Helped us modernize the look of our kiosk

Incentivized

• Reduces time to resolve incidents
• Enables to get a good overview of the change
• Improves employee involvement and productivity

Incentivized