Propel (or PropelPLM) headquartered in Santa Clara offers their Product Lifecycle Management application. Built on Salesforce, Propel is available in varying editions supporting quality management, product information management (PIM), as well as project costing, custom objects & API, product specifications, and various collaboration tools.
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Qualio
Score 8.9 out of 10
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Qualio is an all-in-one quality management platform helping companies maintain compliance, managed documents, audits, suppliers and complaints in one place.
Scenario in which Propel is best on the grounds are : 1. Customer support is very enriching and helpful. 2. OMS electronic system is best part of it. 3. Salesforce platform is very user friendly. Scenario in which it needs improvement: 1. Platform releases sometimes affect business operation. 2. Preview and collaboration should be made very user friendly. 3. Variant and sharing management could be improved.
This is one of the most user-friendly QMS programs I have used because it does not require lengthy training to navigate the system. We are able to bring on a new employee and have them start their own initial onboard training in Qualio with only a simple introductory message that shares a few key instructions. The available training in Qualio Help has proved very effective when needed. An individual can pick whatever training is appropriate at that moment and there will be instructions on demand on any topic related to Qualio operations. Qualio is relatively new software and is maturing with a responsive staff that releases new updates on a monthly, weekly, or even daily basis. It has grown incapability in the two years I have used it and it continues to evolve through customer inputs and looking at other state-of-the-art products. The staff listen and respond quickly compared to my past experiences with other QMS software. There is an opportunity for them to provide more and better features, but the gap is closing and the Qualio engineers have been very collaborative to work with, providing us opportunities to participate in their directions for growth.
Is flexible enough to customize for use for different types of medical devices, enabling us to integrate it into our processes and support our quality automation initiatives.
Supports a distributed/remote workforce by enabling electronic record-keeping and signatures.
Generally supportive of the quality system regulations we are subject to.
I would appreciate if similar documents are grouped together. For instance if engineering documents are put in one category and management document in a different category
Qualio has links to external documents but it would be helpful if it linked the user to sections within the document also
I would prefer that users be able to purchase licences directly without contacting a representative
Two great things Qualio has for customer support. 1. They are available online and on the phone, if needed, 24/7 with very friendly and knowledgeable people. Usually, the wait is no more than 10 or 15 min, and while you wait, you can search their online help library. I used to call first, but now I've found that their online help library usually has he answers already and the instructions are clear. Usually, I learn more than I needed. So I now go there first and only call if I don't find anything in the online help library.
A major requirement for us was the ability to have a traditional ECN workflow, with multiple documents changed on the same workflow; most eQMS solutions do not include this capability. That ruled out several solutions for us. We selected Propel primarily because the cost was in-line with expectations and the reporting capabilities were excellent.
Much better suited to a small start-up environment than Green Light Guru. Less suited in terms of usability compared to Q Pulse which has more bespoke configuration options, is easier to configure, and has more modules that interact with each other. Have tried Q Pulse and Green Light Guru.
