ProProfs Chat vs. ProProfs Help Desk
ProProfs Chat vs. ProProfs Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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ProProfs Chat | N/A | ProProfs Chat is a solution that allows online businesses to engage in open communication with their website visitors. This live chat tool helps organizations of varied sizes to connect with visitors in a similar way they would do in a physical store. ProProfs provides an easy, quick way to engage with website visitors, letting a business monitor their visitor activity - see what visitors are browsing, answer their questions in real-time, resolve their problems and much more. The tool… | N/A | |
ProProfs Help Desk | Mid-Size Companies (51-1,000 employees) | ProProfs Help Desk is a customer support tool that promises to help agents track and resolve customer-care-related issues. The cloud-based software aims to enable businesses to deliver a delightful customer experience. This becomes possible with faster and effective ticket resolution. Key benefits and capabilities include: Timely resolution of customer queries: Customers feel delighted with timely responses. ProProfs help desk ticketing system allows managers and system… | $49 3 Users |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | $29 | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ProProfs Chat | ProProfs Help Desk | |
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Top Pros |
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Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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ProProfs Chat | ProProfs Help Desk | |
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Small Businesses | Gist Score 9.6 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ProProfs Chat | ProProfs Help Desk | |
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Likelihood to Recommend | - (0 ratings) | 6.4 (1 ratings) |
Support Rating | - (0 ratings) | 7.3 (1 ratings) |
ProProfs Chat | ProProfs Help Desk | |
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Likelihood to Recommend | ProProfs No answers on this topic | ProProfs |
Pros | ProProfs No answers on this topic | ProProfs |
Cons | ProProfs No answers on this topic | ProProfs |
Alternatives Considered | ProProfs No answers on this topic | ProProfs |
Return on Investment | ProProfs No answers on this topic | ProProfs |
ScreenShots | ProProfs Help Desk Screenshots |