Request Metrics vs. VisitorTrack

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Request Metrics
Score 10.0 out of 10
N/A
Realtime website performance tests generated from real user experience on a website. Request Metrics gathers performance data from actual users, rather than a synthetic tests. Request Metrics is website performance monitoring, simplified for small high performance teams. There is no complicated query languages to learn or theoretical metrics to understand. The service provides reports that help keep a website running fast, and customers…
$37
per month
VisitorTrack
Score 10.0 out of 10
N/A
VisitorTrack is a web analytics product from netFactor. It works beyond traditional web analytics to convert anonymous website "clicks" into intelligence on business visitors – without any registration action. Positioned as “Caller ID for Your Website”, the reporting and content are designed for B2B lead generation. Users receive detail on the companies visiting a site, executive profiles, address, phone, website, visit details and analytics, along with features like email alerts, Salesforce…
$199
per month
Pricing
Request MetricsVisitorTrack
Editions & Modules
Essentials
$37
per month
Professional
$96
per month
Custom
Custom Pricing
VisitorTrack
$199.00
per month
Offerings
Pricing Offerings
Request MetricsVisitorTrack
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsVisitorTrack plans start at $199
More Pricing Information
Community Pulse
Request MetricsVisitorTrack
Top Pros
Top Cons
Features
Request MetricsVisitorTrack
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Request Metrics
9.0
1 Ratings
16% above category average
VisitorTrack
-
Ratings
Application monitoring10.01 Ratings00 Ratings
Threshold alerts8.01 Ratings00 Ratings
Application performance management console9.01 Ratings00 Ratings
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User Ratings
Request MetricsVisitorTrack
Likelihood to Recommend
10.0
(1 ratings)
10.0
(7 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(2 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Request MetricsVisitorTrack
Likelihood to Recommend
TrackJS
Request Metrics is great for small web development teams that want to make fast web applications. It was quick for us to get started and we could use the reports right away without having to read through documentation. If you just need to get some performance metrics, Request Metrics is perfect. It would not be so good for a larger team or a complex backend application as it is pretty limited in what it can measure.
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netFactor
VisitorTrack is best used with websites that have good page/file naming conventions. You can create alerts and reports based on triggers that match certain URLs, or parts of page names. For instance, you would want to consistently name pages related to your products to contain a certain string in the file name, like domainname.com/product_XXXXXXX.html, where "product" is consistent across all your products. There are other techniques, but consistency with naming conventions will be helpful to you. No worries, their support team will help you see what you want to see.
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Pros
TrackJS
  • Performance charts are really simple and easy for us to understand what is happening
  • It was easy to get started and doesn't need administration or training
  • It's affordable for our team
  • It's fast
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netFactor
  • Bombora without a doubt is the slickest thing you will ever see. How real is that visitor?
  • Built-in contact searches for company to generate a specific marketing list
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Cons
TrackJS
  • I wish that it could also do uptime checking of the site
  • There is not enough detail to drill into individual users
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netFactor
  • As a relatively new user, this is not an easy question to answer. I have already seen improvements (Dashboard) since I have been using VisitorTrack.
  • It would be great to see some more 'how to' video's in the help section.
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Support Rating
TrackJS
No answers on this topic
netFactor
VisitorTrack support is outstanding and personalized. I have always gotten prompt answers, directly from their staff without any language barriers, which I typically have to deal with from other vendors who outsource overseas.
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Alternatives Considered
TrackJS
We also consider Speedcurve and Calibre for monitoring. Speedcurve was really nice, but the reports were slow. We had to wait a lot to get information. It was also out of our budget and would require extra justification to use it. Calibre was also nice, but the numbers were based on synthetic rather than real user performance. We felt that this wasn't as helpful for us.
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netFactor
VisitorTrack is easy to use and highly accurate. They have a lot of capabilities to sort and filter your data.
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Return on Investment
TrackJS
  • The launch of our project dashboard was much smoother and more successful because we could fix problems earlier
  • It fit without our existing operations budget
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netFactor
  • Ability to identify some key search terms used and make sure they have a presence on our web site
  • Ability to see when new prospects visit our site so we can time follow ups accordingly
  • Ability to set triggers on high value prospects which helps save time (I am a one man team)
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ScreenShots

Request Metrics Screenshots

Screenshot of an illustration of how Request Metrics tracks Core Web VitalsScreenshot of an example of a few website performance tracking reportsScreenshot of load sequences available for debuggingScreenshot of problem drill downScreenshot of SEO monitoring

VisitorTrack Screenshots

Screenshot of VisitorTrack is like "Caller ID for your Website"Screenshot of Turn anonymous website visitors into B2B leadsScreenshot of Get detailed visitor reports and dashboardsScreenshot of View accurate contact records for the executives you target