What users are saying about
130 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 130 reviews and ratings
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 1 reviews and ratings
Feature Set Ratings
- Salesforce CPQ ranks higher in 1 feature set: CPQ
CPQ

8.8
Salesforce CPQ
88%
8.2
servicePath CPQ+
82%
Salesforce CPQ ranks higher in 8/11 features
Salesforce CPQ ranks higher in 8/11 features
Quote sharing/sending

9.2
92%
29 Ratings
7.3
73%
1 Rating
Product configuration

8.4
84%
30 Ratings
9.1
91%
1 Rating
Configuration options

8.8
88%
28 Ratings
9.1
91%
1 Rating
Pricing rules

9.1
91%
27 Ratings
9.1
91%
1 Rating
Price adjustment

9.3
93%
29 Ratings
9.1
91%
1 Rating
Purchase history and open contracts

8.5
85%
22 Ratings
7.3
73%
1 Rating
Guided selling/Sales portal

8.0
80%
18 Ratings
8.2
82%
1 Rating
CPQ reporting & analytics

8.8
88%
22 Ratings
7.3
73%
1 Rating
CPQ-CRM integration

9.4
94%
27 Ratings
9.1
91%
1 Rating
Attachments to quotes

8.7
87%
29 Ratings
7.3
73%
1 Rating
Order capturing

8.7
87%
12 Ratings
7.3
73%
1 Rating
Attribute Ratings
- Salesforce CPQ is rated higher in 1 area: Usability
- servicePath CPQ+ is rated higher in 2 areas: Likelihood to Recommend, Support Rating
- Salesforce CPQ and servicePath CPQ+ are tied in 1 area: Likelihood to Renew
Likelihood to Recommend

9.0
Salesforce CPQ
90%
39 Ratings
9.1
servicePath CPQ+
91%
1 Rating
Likelihood to Renew

9.1
Salesforce CPQ
91%
1 Rating
9.1
servicePath CPQ+
91%
1 Rating
Usability

8.6
Salesforce CPQ
86%
3 Ratings
8.2
servicePath CPQ+
82%
1 Rating
Availability

9.1
Salesforce CPQ
91%
2 Ratings
servicePath CPQ+
N/A
0 Ratings
Performance

8.2
Salesforce CPQ
82%
2 Ratings
servicePath CPQ+
N/A
0 Ratings
Support Rating

7.9
Salesforce CPQ
79%
24 Ratings
9.1
servicePath CPQ+
91%
1 Rating
Product Scalability

8.2
Salesforce CPQ
82%
1 Rating
servicePath CPQ+
N/A
0 Ratings
Likelihood to Recommend
Salesforce CPQ
What I like best is the ease of use to be able to track all opportunities and quotes in my daily sales tracker I also like the fact that you can reorganize the view for your opportunities. For instance, it is very similar to a spreadsheet where you can filter them by date, dollar amount, name, and several other ways. I found this to be less appropriate when we have to do multiple roles while assigning one task to multiple users. Column resizing within the Quote Line Editor is not supported in the Salesforce mobile app.

Verified User
Account Manager in Finance and Accounting
Construction Company, 201-500 employeesservicePath CPQ+
Very well suited to technology and technology service provider businesses. Very much best in its class for those focused on more than just vendor product resale.

Verified User
General Manager in Product Management
Information Technology & Services Company, 1001-5000 employeesPros
Salesforce CPQ
- Salesforce CPQ easily maps to standard and custom fields within the opportunity in SFDC, allowing you to avoid time spent duplicating effort or copying and pasting deal criteria.
- Salesforce CPQ connects directly to pre-determined price book, making it very easy to provide a proposal based on standard cost and/or add discounts to standard cost and reflect those reductions on the order form as appropriate.
- Salesforce CPQ provides the ability for administrators to configure workflows for approval based on certain discount %'s on the standard cost, offering a quick and easy way to route automatically through the organization for approval.
Customer Account Manager, Team Lead
Xactly CorpComputer Software, 501-1000 employees
servicePath CPQ+
- Complex configured products and guided selling.
- Ease of use and setup.
- Simplification of the complex.
- Integrations that enable technology companies to sell effectively.

Verified User
General Manager in Product Management
Information Technology & Services Company, 1001-5000 employeesCons
Salesforce CPQ
- More complex product and configuration rules seem overly complex. If any math is required in a rule, even simple quantity rules can very complicated.
- Quote templates while easy to customize are very simple in their layout. We'd like to be able to have more dynamic and visually appealing quote templates.
- Guided selling is lacking in very basic ways. You can't create questions with dependencies for "if this, then that" or an intuitive questionnaire or guided selling wizard.

Verified User
Analyst in Other
Biotechnology Company, 1001-5000 employeesservicePath CPQ+
- Seamless e-signature for order processing and records closure.
- Support for evergreen contracts.
- Offer for SME businesses.

Verified User
General Manager in Product Management
Information Technology & Services Company, 1001-5000 employeesPricing Details
Salesforce CPQ
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$30 Per User per Month
Salesforce CPQ Editions & Modules
Edition
Basic | $301 |
---|---|
Professional | $501 |
Enterprise | $751 |
- Per User per Month
Additional Pricing Details
—servicePath CPQ+
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$75 USD/user/month*(billed annually)
servicePath CPQ+ Editions & Modules
Edition
servicePath CPQ+ Professional Edition | $751 |
---|---|
servicePath CPQ+ Enterprise Edition | $1251 |
- USD/user/month*(billed annually)
Additional Pricing Details
Pricing information for servicePath CPQ is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase servicePath CPQ must be conducted with the vendor.Likelihood to Renew
Salesforce CPQ
Salesforce CPQ 9.1
Based on 1 answer
The company is very easy to work with and is growing by leaps and bounds. We do not anticipate switching vendors anytime in the near future
Business Process Analyst
Ingenious MedInformation Technology and Services, 201-500 employees
servicePath CPQ+
servicePath CPQ+ 9.1
Based on 1 answer
Quality solution built for our needs.

Verified User
General Manager in Product Management
Information Technology & Services Company, 1001-5000 employeesUsability
Salesforce CPQ
Salesforce CPQ 8.6
Based on 3 answers
After the initial set up, end users who are not the most tech savy are generally finding it easy to navigate
Business Process Analyst
Ingenious MedInformation Technology and Services, 201-500 employees
servicePath CPQ+
servicePath CPQ+ 8.2
Based on 1 answer
Very good usability just needs more documentation for new features.

Verified User
General Manager in Product Management
Information Technology & Services Company, 1001-5000 employeesSupport Rating
Salesforce CPQ
Salesforce CPQ 7.9
Based on 24 answers
There have been some issues with multi-year pricing of certain products and services which we have been assured will be resolved but I guess are still underway, the support team apart from this has not been needed much and in the rare scenarios, it has been needed the resolutions of conflicts has been prompt and quick, so the overall support would have my high regards for being so helpful and customer-oriented so as to assure good performance of their toolset and customer satisfaction.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
servicePath CPQ+
servicePath CPQ+ 9.1
Based on 1 answer
A quality team who know their product and the industry they operate in.

Verified User
General Manager in Product Management
Information Technology & Services Company, 1001-5000 employeesAlternatives Considered
Salesforce CPQ
There is no comparison to a fully functional instance of CPQ. Nothing comes close due to the amount of customization and ease of use that CPQ offers once it's fully built out. Other solutions may be easier to build or administer, but for the users and business needs, CPQ is the best solution possible.
Sales Operations Manager
TessianComputer & Network Security, 51-200 employees
servicePath CPQ+
ServicePath stood out from the rest due to: a) Product management including cost modeling, through CPQ, and client lifecycle management capability.b) Easy of use and simplification of complex scenarios.c) Easy to use, very capable, no code configured, and guided products.

Verified User
General Manager in Product Management
Information Technology & Services Company, 1001-5000 employeesReturn on Investment
Salesforce CPQ
- The use of Steelbrick has created significant positive productivity for Mitsubish Electric sales. An online price book and quote input function, along with the ability to clone a quote to efficiently start a new quote has improved sales process and inventory planning. This elevated our sales teams from monthly spreadsheet submissions to real time opportunity and inventory planning.
- Use of SteelBrick also improved customer service. When a customer places an order today, the sales order processing team has ready access to approved proposals and pricing, instead of looking for the appropriate spreadsheet file containing a customer proposal.
Director of Information Technology
Mitsubishi Electric Cooling & HeatingElectrical/Electronic Manufacturing, 201-500 employees
servicePath CPQ+
- Positive impact on ROI: previous spreadsheet system was at a dead end.
- Enabled new starters to be more productive early on.
- Opened up the solution to improved commercial client lifecycle management.
- Reduced errors and omissions.

Verified User
General Manager in Product Management
Information Technology & Services Company, 1001-5000 employees