Likelihood to Recommend Awesome tool for teams looking to gain new skills or refine and update existing skills. I love the convenience of using this tool for recertification credits (i.e. PMP). Instead of identifying which classes I need to take, I can identify my interests and have recommendations presented for what paths I should take. It is a really helpful tool to create ladders for my team to transition from one role into the next. I think this is going to be a really beneficial tool.
Read full review When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
Read full review Pros Pluralsight has hundreds of authors that are constantly producing new content, which is valuable for the tech industry that is constantly moving at a brisk pace. Many content authors are respected leaders in the topic they're presenting. You are able to trust that their content is thorough and authentic. Niche expert-level topics are presented in a curated video format which is difficult to find anywhere else. Read full review Easy to setup. Template-based group creation. Permissions are either inherited or set at the group-level by group owners. Read full review Cons Companies don't change technologies in their products often. For example a product that was built on AngularJS is still viable and the company may have no plans to upgrade it. Pluralsight could do a better job of providing new courses on technology that's still useful, though somewhat dated; like AngularJS for example. Pluralsight has a bad habit of throwing all their courses in a large bucket. For example, when I log-in and look to see what new I often have to wade through courses on tools that a web artist or designer would use. I wish Pluralsight would categorize course and let us (their customers) flag what types of videos we wanted to see, or better yet exclude from our view. Years ago, Pluralsight would let its customer download the courseware and that was great. I was disappointed when they stopped this feature. I'd love to see more course where the goal is to build a particular type of software. For example, lets have one where you build a blog using ASP.NET and deploy it to Azure. Let have one where you build a survey application, etc. Learning technologies is great, but I'd love to see courses where the goal is to build a particular type of application. Read full review Multiple selection limitations Error proofing in wrong command Multiple time confirmation Multiple time checkbox Read full review Likelihood to Renew Great product and service so far. Awesome new content almost every week.
Read full review We are moving toward other platforms that are meant more for virtual community, like
Higher Logic . The customer support at SAP Jam is also lacking.
Read full review Usability Very, VERY easy to use.
Read full review It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
Read full review Support Rating Each feedback I do for them, I get no response. Minimal communication and followups!
Read full review We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
Read full review Alternatives Considered Before using Pluralsight, staff was using YouTube to help them with developing certain aspects of their knowledge. However, YouTube is much less structured/organized than Pluralsight. Pluralsight has a very wide offering of courses and it has lot of good content. One quick search and we can get started.
Read full review We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.
Read full review Return on Investment One positive impact is it has kept our employees engaged in the material they work with every day. Instead of becoming stagnant and complacent, they are actively searching out ways to develop skills and do more with the tools available to them. It saves money when it comes to offering training and development opportunities company-wide. It would be much more costly to invest in specialized training for that number of employees. One potential negative is the amount of company time spent on coursework over work responsibilities. A balance must be struck and individuals should be encouraged to explore the training on their own time. Read full review Automation in process Ease of communication Lack of change notification Lack of multiple selection search Read full review ScreenShots