ServiceNow Customer Service Management vs. UUKI
ServiceNow Customer Service Management vs. UUKI
Product | Rating | Most Used By | Product Summary | Starting Price |
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ServiceNow Customer Service Management | N/A | Built on the Now Platform, ServiceNow offers their Customer Service Management solution through the Standard and Professional Customer Service Management bundles. Both include agent workspace, knowledge management, survey and assessment module, and the community module, oriented in this edition to support customers rather than internal employees. The Professional bundle also includes performance analytics, predictive intelligence, and related tools to support customer support agents improvement… | N/A | |
UUKI | N/A | A community platform for creators to build meaningful relationships with content, discussions and events under a brand. UUKI enables users to: -Give an audience a destination to interact with each other, engage in discussion with rich text and media. -Create beautiful event pages, invite the audience, collect payment, interact and send them updates. -Sell premium content for one-time payment or setup subscription with UUKI. -Presented as ideal for courses, NFTs, and… | $15 |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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ServiceNow Customer Service Management | UUKI | |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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ServiceNow Customer Service Management | UUKI | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | PowerDMS by NEOGOV Score 9.6 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | PowerDMS by NEOGOV Score 9.6 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Discord Score 8.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ServiceNow Customer Service Management | UUKI | |
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Likelihood to Recommend | 7.4 (6 ratings) | 7.7 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 9.1 (1 ratings) |
Usability | 10.0 (1 ratings) | 9.1 (1 ratings) |
Support Rating | 9.0 (1 ratings) | 9.1 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (1 ratings) |
ServiceNow Customer Service Management | UUKI | |
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Likelihood to Recommend | ServiceNow | UUKI |
Pros | ServiceNow | UUKI |
Cons | ServiceNow | UUKI |
Likelihood to Renew | ServiceNow No answers on this topic | UUKI |
Usability | ServiceNow | UUKI |
Support Rating | ServiceNow | UUKI |
Implementation Rating | ServiceNow No answers on this topic | UUKI |
Alternatives Considered | ServiceNow | UUKI |
Return on Investment | ServiceNow | UUKI |
ScreenShots | UUKI Screenshots |