1 Reviews and Ratings
12 Reviews and Ratings
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timeOut is well suited when you just want employees to be able to track PTO and know where they stand. It eliminates employees constantly asking what are the PTO balances available. It has somewhat limited functionality when it comes to clocking in and out, as well as integrating with payroll.Incentivized
It is well suited to help us see exactly which employee and which company the employee is with and how much they employee spent. I really like the reports that it generates and the detail it gives. However I would like to see more details. It would be nice to see the exact date the funds were withdrawn and where the funds were spent. I think this could help us determine that the employee is spending the funds at correct locations and help us when we do our reconciliations of these accounts.Incentivized
Track back dated PTO requests.Allow for additional PTO categories to be added (e.g Comp days, Work at home days)Gives employees up to date time off information as well as show future time available.Incentivized
In my opinion, poor application of IRS rulesIn my experience, frequent denial of coverage to be later reversedIn my experience, poor complain processing rulesneed PAPER checks to be sent if you need to reimburse them. PAPER! They don't accept credit cards. A credit card processing company that doesn't accept credit cards.
Easier syncing with Microsoft Calendars.Employees being able to view a company wide out of office calendar.Integration with different Payroll systems.Incentivized
In my experience, WEX has an inability to connect with other entities on the supply chain (bswift, internal benefits department).Slow support request turnaround (3-5 business days).Makes FSA substantiation unnecessarily difficult.Even when there’s a single itemized receipt for all charges, every charge must be substantiated with a separate upload.Even though doing so would satisfy IRS guidelines, WEX won’t accept third party explanations of services as FSA substantiation.Incentivized
I believe that timeOut is more accurate to use and very user friendly from an employees point-of-view. However, in terms of Payroll Integration I did not find it to be better. Stand alone, timeOut is a great tool; but there is little data on my part in terms of how it successfully integrates with Payroll systems as well maintain an accurate count.Incentivized
We formerly used TASC and it was a nightmare. We were not at all confident in their administration or compliance of FSAs, HSAs, or COBRA. When we were looking for a new third party administrator to replace TASC, we were immediately drawn to WEX Health. They offered an easy-to-use website, and it was clear that they were serious about compliance and proper administration of benefits.Incentivized
Positive in terms of employees having needed access.Positive in terms of having the capability of going back and recording time.Negative in terms of Payroll IntegrationIncentivized
It's great to have all of our HSA, FSA and COBRA on one softwareOne software helps reduce redundancyOne software helps reduce errorsIncentivized