Playbooks, from XANT (formerly InsideSales.com)

Likelihood to Recommend

It is well suited for any sales department, to try to get ahold of the person you are trying to get ahold of. Playbooks has increased the number of decision makers that I can get ahold of on a day to day basis. This tool would probably be less suited for people that do not have calls to make outside of the company.

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Norma Vergara

Business Development Representative

GrouponMarketing and Advertising, 5001-10,000 employees

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Pros

Playbooks does a great job of letting reps know when phone numbers are not a working number.
Playbooks does a great job being able to be tailored to your specific organization or business.
Playbooks does a great job of having a very friendly user experience.

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Matt King

Divisional Sales Manager

GrouponInternet, 5001-10,000 employees

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Cons

The ability to filter specific plays or pieces of information so that it's more user-friendly for the overall organization. Essentially, more room to customize the organization of accounts and how you're working them.
The initial onboarding process of accounts results in high levels of tasks - the ability to break these down in an easier way to help with time management would be helpful.

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Britni Berg

Divisional Sales Manager - Groupon OnBoarding, Business Development

GrouponInternet, 5001-10,000 employees

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Usability

Playbooks, from XANT (formerly InsideSales.com) 8.4

Based on 99 answers

It only took a day to get comfortable with Playbooks. The ease of use and overall usability is fantastic in the sense that it's pretty straightforward once you get enough repetitions in the tool. I also like all of the videos and resources available if support is needed

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Nickolas Pulido

Business Development Representative

GrouponMarketing and Advertising, 5001-10,000 employees

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Alternatives Considered

The Insidesales Playbooks is by far more intuitive and organized than other programs I have used in the past. Unfortunately I have not had experience with other products that are available out there. I would hope we will see more improvements from the ISDC tool as we all use it more and provide feedback

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Verified User

Account Manager in Sales

Computer Networking Company, 10,001+ employees

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Return on Investment

100's of hours back in our week due to Salesforce Integration!
We have more clients answering the phone due to creative caller ID solutions.
We can standardize our messaging by partnering with Marketing to help build plays and auto-enroll certain contacts based on messaging.

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Verified User

Representative in Sales

Information Technology & Services Company, 1001-5000 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Required

Playbooks, from XANT (formerly InsideSales.com)