What users are saying about
145 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.3 out of 100
Based on 145 reviews and ratings
Likelihood to Recommend
Playbooks, from XANT (formerly InsideSales.com)
It is well suited for any sales department, to try to get ahold of the person you are trying to get ahold of. Playbooks has increased the number of decision makers that I can get ahold of on a day to day basis. This tool would probably be less suited for people that do not have calls to make outside of the company.
Business Development Representative
GrouponMarketing and Advertising, 5001-10,000 employees
Pros
Playbooks, from XANT (formerly InsideSales.com)
- Playbooks does a great job of letting reps know when phone numbers are not a working number.
- Playbooks does a great job being able to be tailored to your specific organization or business.
- Playbooks does a great job of having a very friendly user experience.
Divisional Sales Manager
GrouponInternet, 5001-10,000 employees
Cons
Playbooks, from XANT (formerly InsideSales.com)
- The ability to filter specific plays or pieces of information so that it's more user-friendly for the overall organization. Essentially, more room to customize the organization of accounts and how you're working them.
- The initial onboarding process of accounts results in high levels of tasks - the ability to break these down in an easier way to help with time management would be helpful.
Divisional Sales Manager - Groupon OnBoarding, Business Development
GrouponInternet, 5001-10,000 employees
Usability
Playbooks, from XANT (formerly InsideSales.com)
Playbooks, from XANT (formerly InsideSales.com) 8.4
Based on 99 answers
It only took a day to get comfortable with Playbooks. The ease of use and overall usability is fantastic in the sense that it's pretty straightforward once you get enough repetitions in the tool. I also like all of the videos and resources available if support is needed
Business Development Representative
GrouponMarketing and Advertising, 5001-10,000 employees
Alternatives Considered
Playbooks, from XANT (formerly InsideSales.com)
The Insidesales Playbooks is by far more intuitive and organized than other programs I have used in the past. Unfortunately I have not had experience with other products that are available out there. I would hope we will see more improvements from the ISDC tool as we all use it more and provide feedback

Verified User
Account Manager in Sales
Computer Networking Company, 10,001+ employeesReturn on Investment
Playbooks, from XANT (formerly InsideSales.com)
- 100's of hours back in our week due to Salesforce Integration!
- We have more clients answering the phone due to creative caller ID solutions.
- We can standardize our messaging by partnering with Marketing to help build plays and auto-enroll certain contacts based on messaging.

Verified User
Representative in Sales
Information Technology & Services Company, 1001-5000 employeesScreenshots
Playbooks, from XANT (formerly InsideSales.com)
See All (6) Playbooks, from XANT (formerly InsideSales.com) ScreenshotsPricing Details
Playbooks, from XANT (formerly InsideSales.com)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required