Adobe Workfront

Score8.1 out of 10

712 Reviews and Ratings

What is Adobe Workfront?

Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.

Categories & Use Cases

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Task Management
This includes the ability to plan, track, collaborate and report on tasks.
Category average: 9
Scheduling
Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.
Category average: 8.3
Team Collaboration
Team collaboration capabilities let team members work directly with each other and provide team updates.
Category average: 8.8

Mobile Access
Mobile access is the ability to access the software from a smartphone or tablet.
Category average: 7.7
Invoicing
Ability to create, manage and send invoices to clients during or after completion of a project
Category average: 7.7
Integration with accounting software
Real-time, two-way sync with accounting or financial software to facilitate project and financial reporting
Category average: 7.7

Simone Penati View profile

Senior Project Manager in Research & Development at Giochi Preziosi (501-1000 employees employees)

Pros

Flexibility in terms of user interface
Various easily accessible and customizable report pages
Possibility to quickly export data, graphs, and Gannt in Excel or PDF

Cons

Database for available data
Auto change dates for milestones with predecessors
Localization language

Return on Investment

Planning of development activities
Better time to market
Better work flow and management of stakeholders issues

Alternatives Considered

Microsoft Project

Nishant Gauba View profile

RevOps Manager at MongoDB (5001-10,000 employees employees)

Use Cases and Deployment Scope

I used Adobe Workfront mainly to run marketing and creative work once it was officially in the queue.

Requests came in through forms instead of slack or email, so the basics were captured upfront and it was easier to route work to right teams. For repeatable work like campaigns or asset refreshes, we used templates. Keeping feedback, versions, and final sign-off in a single place cut down on confusion and made it clear what was approved and when.

Pros

it made intake cleaner - Request forms forced people to provide basics upfront, which reduced back and forth and vague asks.
It kept reviews and approval in a single place. Versions, comments, sign offs were easy to track.
It improved visibility - Dashboards made it staight forward to see what was in flight, what was struck and what was slipping without constant status pings.

Cons

The UI and day to day updating could be clunky. Simple actions like updating task status, changing dates or finding right view took too many clicks.
Reporting was also a pain to keep clean, Reports looked good but the data quality heavily depended on perfect hygiene around custom fields, statuses, dates, etc.
Integrations and notifications could've been better. It didn't always fit naturally with how people worked in slack/email, so updates and approvals sometimes for missed unless someone actively monitored Adobe Workfront.

Return on Investment

It reduced time lost in chasing status and missing context
It improved delivery consistency for repeatable work
It made bottlenecks visible, which helped in managing the business more effectively

Alternatives Considered

Atlassian Jira, Asana, Trello and monday.com

Other Software Used

Atlassian Jira, Salesforce Sales Cloud, Google Workspace

Phillip Tusler

Graphic Designer in Marketing at Costco (10,001+ employees employees)

Use Cases and Deployment Scope

Adobe Workfront is our main center for managing all of our print marketing materials! Our coordinators will set up info docs in Adobe Workfront for us designers to get the scope of our project and everything else. We are able to share our project with buyers and get the input

Pros

keeping track of all the steps within our project
central hub to find information for our jobs
collaborating with others and being able to see their feedback

Cons

I think there could be a better way to have Adobe Workfront connected to the Adobe apps and be able to share a doc and have it instantly uploaded to Adobe Workfront without having to manually export a PDF and upload it

Return on Investment

Main thing is increasing the productivity and the ability to get projects Infront of decision makers quicker

Other Software Used

Adobe InDesign, Adobe PhotoShop, Adobe Illustrator CC

Verified User

Analyst (1001-5000 employees employees)

Use Cases and Deployment Scope

At our organization, we use Adobe Workfront primarily as a project management tool within our brand and marketing teams. Adobe Workfront allows us to effectively track progress on projects that cross multiple teams and require the support of a diverse group of stakeholders. As a result, it is used in a wide range of projects hanging from adding new sections to sites to implementing new marketing pixels.

Pros

Easy to create projects and add tasks to them
Easy to tag and loop in different people
Is fairly easy to keep track of progress being made on specific projects and their sub tasks

Cons

It can sometimes be a bit difficult to keep track of multiple projects
Hard to include people who do not have a Adobe Workfront account
I wish there were better notifications around when tasks are removed or you are unassigned from a task

Return on Investment

Reduces overall overhead with tracking projects and progress, thus freeing up time for involved parties to focus on other tasks
Licensing complexity and access issues have historically led to a lot of extra time being spent on set up, which reduces overall productivity
Integrations with other tools in our tool stack generally work well and allow us to expand on our capabilities with Adobe Workfront

Alternatives Considered

Atlassian Jira

Other Software Used

Adobe Analytics, Adobe Target, Atlassian Jira

Verified User

Contributor in Marketing (1001-5000 employees employees)

Use Cases and Deployment Scope

All of our teams use Workfront to keep track of our project status. While it does work as intended, a lot of times, there are many glitches that would slow down our process. Workfront also relies heavily on AWS, so we were not able to connect to it when AWS is down. Other than that, the software serves us just fine.

Pros

We are able to comment anywhere.
Uploads are generally quite quick.
Every task has a reference number.

Cons

Proofs are slow to open.
Project tasks can be overly complex.
Sometimes slow to function.

Return on Investment

Easier project management.
Easy to input time.

Alternatives Considered

Adobe PhotoShop, Adobe Illustrator CC and Adobe InDesign

Other Software Used

Adobe PhotoShop, Adobe Illustrator CC, Adobe InDesign

Usability

Adobe Workfront

What is Adobe Workfront?

Categories & Use Cases

Media

Key Features

Top Performing Features

Task Management

Scheduling

Team Collaboration

Areas for Improvement

Mobile Access

Invoicing

Integration with accounting software

Reviews

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Cons

Return on Investment

Alternatives Considered

Use Cases and Deployment Scope

Pros

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Return on Investment

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

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Return on Investment

Other Software Used

Use Cases and Deployment Scope

Pros

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Return on Investment

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Alternatives Considered

Other Software Used

Usability

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