TrustRadius: an HG Insights company

AxisCare Home Care Software

Score8.9 out of 10

86 Reviews and Ratings

What is AxisCare Home Care Software?

Read more details.

Media

Screenshot of The included business intelligence tool.
Screenshot of A Caregiver Profile.
Screenshot of Care Vision screening questions.
Screenshot of Real-Time View - Scheduling.
Screenshot of Open Visits.
Screenshot of Custom Forms Builder.
Screenshot of Hospitalization Tracking and Metrics.
Screenshot of Business Intelligence Tool
Screenshot of BI Tool
Screenshot of Multi-Client Schedule Option
Screenshot of Reports
Screenshot of Care Vision
Screenshot of Client Payment Portal

1 / 13

Screenshot of The included business intelligence tool.

Who Buys & Uses AxisCare Home Care Software

Pros

  • Streamlined scheduling and caregiver assignment
  • Efficient internal communication features for caregivers
  • Robust reporting tools for data analysis

Cons

  • Mobile application reliability and performance issues for field staff
  • Desire for more streamlined scheduling and visit management features
  • Limitations in document and file management capabilities

Coordinator

Use Cases and Deployment Scope

I have used AxisCare for almost 5 years now as a Coordinator. It is the most user friendly for all departments and caregivers in the field. We have recently started using the marketing features and the Webinars offered are great resources. AxisCare is by far my favorite homecare and scheduling software.

Pros

  • Easy of schedule changes
  • Communication feature
  • Webinars

Cons

  • Schedule changes on caregiver side, most of the time they have to refresh their app multiple times
  • Update rural areas on the geofencing

Return on Investment

  • Not able to answer this one

Usability

Wrangling Caregivers in one shift at a time

Use Cases and Deployment Scope

AxisCare Home Care Software is the lifeblood of my office. Scheduling, record keeping, documenting, contact info, billing, payroll and financials all in one place. AxisCare Home Care Software is also pretty friendly with other software we use in the office; it's API integrations allow for some interesting and handy workflows. You can get very, very granular with Axiscare's reports which allows me to hunt down specific data trends.

Pros

  • Scheduling
  • Contact book/Rolodex
  • Invoicing
  • Reporting

Cons

  • Fix attribute match score
  • Allow for faxing blasts
  • Bulk edit profiles
  • Add unique open visit note for a single shift

Return on Investment

  • Tough to say because I have only used AxisCare Home Care Software.
  • However, I have entertained a few sales pitches from other folks, but none of them got me even a little excited enough to look into them deeper.

Usability

Other Software Used

Slack, HubSpot CRM, Quo

AxisCare Home Care Software Review

Use Cases and Deployment Scope

AxisCare Home Care Software saves us time in scheduling, care plan updates, and billing.

Pros

  • Background Checks and online applications for caregivers reduce tedious paperwork.
  • The platform allows us to check in with caregivers in a HIPPA compliant-environment and provides opportunities for quick and effective communication.
  • AxisCare Home Care Software updates the platform regularly, however, professional development keeps pace with these updates. This facilitates compliance and time management so that we can spend more time working with our staff and clients.

Cons

  • When a care plan changes, it is a little tedious to remove previously scheduled appointments.
  • The Help Button is good, but a drop down box of common issues might be useful.

Return on Investment

  • The ability to print a summary of services and billing has saved considerable time for our agency.

Usability

Other Software Used

QuickBooks Online

AxisCare helped us move our Home Care Business

Use Cases and Deployment Scope

This software is the integral system to ensure our client and caregiver information is all in one place and that schedules are executed according to our expectations. AxisCare Home Care Software has continuously made updates when it comes to ease of communication, scheduling, and keeping the platform refreshed.

Pros

  • Offering an easy to manage platform for administrators
  • The app for our caregivers is accessible

Cons

  • Improvement on the marketing side
  • A different view for the caregivers in the app, some want to see it in calendar format instead of list

Return on Investment

  • in a rural market grew 30% the last 2 years with help from the software
  • grew from 0 to 130 clients in 9 years, management change in 2023
  • Easily see data with Business Intelligence

Usability

Alternatives Considered

WellSky Personal Care, Rosemark and AlayaCare

Other Software Used

Home Care Pulse, Microsoft 365, Paradox Conversational ATS, Playbook Builder, Paylocity

Nurse Review.

Use Cases and Deployment Scope

As the Nurse, I primarily use AxisCare to complete client information and add ADLs. I mostly use the Assessment form, which addresses everything - client profile, responsible parties, ADLs, and Attributes. I especially like that I can add specific notes to the care plan/ADL's for the aides to view.

Pros

  • I like that we can add our own ADL's. We added ***Important Information*** on ADL's - this is where I can add other pertinent information. I include mental state, who lives with the client, if they are ambulatory, any pets/smoking, and functional limitations such as hearing, vision, pain, or amputation. Love this, office staff and aides can get a 'picture' of what they are walking into.
  • Care Vision helps reduce calls if there are any non-emergent changes/updates for clients.

Cons

  • I'd love to search for a client using a phone number. Previous software allowed me to enter a phone number to search for a client with that number. It's specific, but sometimes I get calls, and they don't leave messages.

Return on Investment

  • I'm unable to provide that information.

Usability

Alternatives Considered

HHAeXchange