AxisCare Home Care Software vs. WellSky Home Health

If you like data and analyzing data then Axiscare is well suited for your outfit. If you have office staff members that are not very computer-savvy or interested in deeper dives into numbers then my belief is that AxisCare may not be the best software for you, as it may seem like too much information. However, AxisCare's support teams have been helpful to us and I am sure they could help navigate any difficulties an agency may have.

Incentivized

I think Kinnser Home Health is wonderful for all small, medium and large size agencies because you can't get any better from an employee perspective, and that is paramount to home health. I also love that you can go between Home Health and Hospice if you have both divisions in one system easily (a toggle button at the top of the screen). I think the financial management system is challenging when you are a large agency, but I still don't think there is anything better on the market, and I would highly recommend it to anyone

• Providing the scheduling team with the tools to share client/ visit information with the caregivers.
• Documentation. From client visit notes to managerial notes about an employee to keeping track of chat conversations. These are all great ways to hold people in the company accountable.
• Helps me keep a "To Do List" better known as the Tasks Dashboard. I can write quick notes of what I need to do or I can assign the task to someone in the company.
• The ability to customize reports is very helpful. I am looking forward to all of the legacy reports getting updated to the more customizable form.
• The ability to auto-run and share reports is extremely helpful. I don't have to remember every day, week, or month to run the report. All I need to do is check my email and AxisCare Home Care Software sends me a notice telling me my report is done.
• The ability to create our own forms is convenient. AxisCare Home Care Software will also build a form for us if we request it and pay a small fee.
• AxisCare Home Care Software is integrated with different companies that provide services in a way to streamline it instead of having to find some program or company that is outside of AxisCare Home Care Software. For example, we now use AxisCare Home Care Software to complete all of our Background Checks.

Incentivized

• Clean and efficient
• Standard document across the board
• Mobile friendly

Incentivized

• Updating all reports, the reports that are still old are really hard to use and the custom reports aren't nearly as functional as the others.
• Medicaid Mileage should be added in as a part of the authorizations so that we can track the available miles just like we do the hours.
• Ability to text or message contacts or the responsible parties of leads - just one way messaging but bc the first steps of acquiring a lead are email / text / call it makes it hard to complete that in a secure way. If we had to text normally we open ourselves up for HIPAA concerns but we could one way text instead to get in touch with the lead and know that we are staying compliant.
• Admin app should be fully functional for medications and MARs - you can't manage any of that from the Admin app and have to use the website instead. This is hard to work with when in the field or updating a med list while on an assessment with a client.
• Offline mode on the App - both CG and Admin app have glitchy offline mode that makes it kinda useless at times.

Incentivized

• There appears to be no configuration for the site to work well on a mobile phone. Difficult to capture patient signatures and save charts in progress.
• No integration with other software systems, ie; no way to import new users from an HRIS.
• Just some standard reports available, no room for any DIY customized reporting.
• No way to set job title-specific User Profiles to grant the same user role access to specific disciplines.
• Time-consuming and tedious user profile set up, have to remember to go back into the newly created profile to update the demographics of the user. Not an intuitive programming feature - it should be a logical workflow to bring you through the steps of creating a user, assigning roles, and then updating the demographics. Lots of room for user errors in forgetting to finish all three steps.
• No tool for a supervisory role for clinicians to be assigned as a lead over a group of other clinicians to ensure that they are completing their charting timely and correctly without giving that supervisor access to the ENTIRE patient roster.

Incentivized

AxisCare Home Care Software has a lot of features that are helpful in the roles we play at [...] Arkansas. The support is fantastic! I do wish there were more features for users to store documents for themselves such as weekly task lists and monitoring forms that they would normally email to me or upload to Google Drive for storage. This however isn't something that would cause our company to switch software programs.

Because it's truly the leader in the industry at the moment, and I'm very satisfied with their organization

Once use to the system Axis Care is fairly easy to navigate and is a pretty clean system. I wish the main profile page for clients and caregivers were laid out more similarly (Ex: Classes for a caregiver are on the main profile page but the classes for clients are hiding under their billing tab. Another example is there's a Notes tab for clients but everything in that tab for a caregiver is located on their profile page) It would make it easier for new user training and knowledge retention if they were located in the same spots

Easy across the board. Multiple disciplines use it from nursing, to therapy. It is usable on the road with a mobile device or in computer. It is user friendly and offers a clean and efficient point of care and documentation center. I would recommend to most disciplines that use it for home health

Incentivized

We had no issues with the availability of the system, it has been reliable so far, the only issues were geo location at some point due to staff being in rural areas, geo location will fail to pick up.

Some of the pages load slowly and there's issues with the downloads

They have been incredibly helpful and willing to assist with every situation we have encountered. There have been some instances where they were unsure of what the issue we were experiencing was or how to fix it. They attempted though and were very responsive.

It's very good. For complex upgrades that I request, they don't obviously get to them immediately, but for all technical issues or training issues they are 100% on target

The training was easy to implement and understand. We had no issues completing all the training offered by the Axis staff. They were all very knowledgeable about the product and walked us through every step until the go-live day. We did the hand-holding until the end, our staff was very pleased with the patience of our trainers and thankful for their understanding, helping to be sure we were well-trained and ready for our go-live date. We are grateful. Thanks again to the trainers.

I would give this training a high rating because it was thorough and easy to understand. The trainers were detailed and very helpful throughout the transition process. They promptly addressed any concerns or issues, making it simple to set up the new Axis system and app. The support received when we encountered minor issues was excellent as well; they worked with us until everything was functioning properly. Overall, the experience was smooth and effective, leading to a successful implementation of the system.

It takes 60 days to move all patients over depending on when they re-certify. It was a very easy process

We used eRSP solutions before switching to AxisCare Home Care Software. I think AxisCare Home Care Software does a better job at organization and definitely better with customization than eRSP. AxisCare Home Care Software also has more features than eRSP did.

Incentivized

Incentivized

Very affordable

The system offered what we needed.

• AxisCare data is critical to our company profitability, growth, and efficiency. The ability to utilize data effectively provides us with the means to grow and expand responsibly.
• Our projections for business growth suggest we will double our new client setup labor (AxisCare setup) for the same amount of profit stream. Only with the efficiency of AxisCare will it be possible to support the added labor required for this effort.
• End of month reports, quarterly reports, progress notes, and billing data are supported well by AxisCare. These items could be streamlined to further reduce our data processing labor.
• AxisCare is missing client associated protocol plans and other risk assessment documents. These should be available to the client and caregiver as associated with the needs of that client.

• It has eliminated paper patient files which is a wonderful thing.
• It provides a single place for our clinicians to see what is assigned to them each day/week.

Incentivized