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CallHippo

CallHippo

Overview

What is CallHippo?

CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) based Virtual Phone System. CallHippo allows startups and businesses to get local phone numbers instantly from over 50+ countries around the world. The vendor says the easy to use interface and robust backend…

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Learn from top reviewers

You can call anywhere with this

Rating: 7 out of 10
April 26, 2022
IncentivizedVetted ReviewVerified User
I use CallHippo to call countries not supported by other tools. It uses various numbers as calling ones and voice is clear. It is integrable with Hubspot as well and web versi...
Continue reading
Verified user
Employee
CallHippo1 year of experience

BEWARE CALLHIPPO

Rating: 1 out of 10
March 7, 2022
Vetted ReviewVerified User
I find it incredible that a company like CallHippo would go through this length just to keep 200 bucks of payment from us. We activated our line, PAID FOR IT! Topped up minute...
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Tristan Desechenes
Administrator - Corporate
COO
Contact America LLC

Call Hippo - Is "Hippo" stand for their huge pricing (as Hippopotamus) ?

Rating: 8 out of 10
February 23, 2022
IncentivizedVetted ReviewVerified User
CallHippo is useful for us as it provides an official and international calling number with calling fecality. This makes the corporate image better. In my organization, my sal...
Continue reading
Mohit Sharma
C-Level Executive - Information Technology
Director & Chief Operating Officer
Alphonic Network Solutions Pvt Ltd
CallHippo2 years of experience

Run away, there are many alternatives way better than them.

Rating: 1 out of 10
February 22, 2021
Vetted ReviewVerified User
The company promised us a working virtual number and did not deliver and asked for random documents they did not ask for before. They also charged my credit card for the full...
Continue reading
Ahmet Åžener
Manager - Marketing
CMO (Chief Marketing Officer)
OptylonKrea

Excellent Business Communication Too

Rating: 10 out of 10
May 19, 2017
IncentivizedVetted ReviewVerified User
CallHippo is a comprehensive cloud-based business VoIP solution. It offers enterprise grade phone service, contact centers, customization and more to help companies in almost ...
Continue reading
David Rabada
Manager - Marketing
Marketing Manager
a.b.e.® Construction Chemicals (PTY) LTD
CallHippo1 year of experience
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Pricing

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CallHippo

CallHippo

N/A
Unavailable

What is CallHippo?

CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) based Virtual Phone System. CallHippo allows startups and businesses to get local phone numbers instantly from over 50+ countries around the world. The vendor says the easy to use interface and robust backend architecture enables…

Entry-level set up fee?

  • $5 Per Number
    Optional
For the latest information on pricing, visithttps://callhippo.com

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

9 people also want pricing

Alternatives Pricing

Grasshopper

Grasshopper

$29
per month
What is Grasshopper?

Grasshopper is an IP telephony business communication solution that provides companies with a toll-free or local phone number. It has both desktop and mobile applications and includes features such as custom greeting recording, call forwarding, call transfer, call reporting, and voicemail.

Aircall

Aircall

$30
per user/per month
What is Aircall?

Aircall headquartered in Paris provides a VOIP system for business designed to support contact centers, featuring IVR and automated call routing, conference calls, shared call inbox and call notes, unlimited concurrent calls and call queuing, and many integrations with CRM or marketing systems to…

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Product Demos

How to buy a virtual phone number? | CallHippo | FAQs

YouTube

CRM + Cloud Telephony: A stepping stone for your business' success

YouTube
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Features

Call Management

Customized phone system settings

6.8
Avg 8.4

Mobile apps

Apps are compatible with mobile devices.

5.4
Avg 8.0
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Product Details

What is CallHippo?

CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) based Virtual Phone System. CallHippo allows startups and businesses to get local phone numbers instantly from over 50+ countries around the world. The vendor says the easy to use interface and robust backend architecture enables businesses to set up their phone system within less than 3 minutes.

The CallHippo platform allows deployment of a flexible telephony network, wherever an internet connection is available. The vendor's goal is to replace desk phones with softphones, which the vendor says can reduce the complexity of setting up a support center.

CallHippo Features

Call Management Features

  • Supported: Answering rules
  • Supported: Call recording
  • Supported: Call park

Mobile apps Features

  • Supported: Mobile app for Android

Additional Features

  • Supported: IVR (Interactive Voice Response)
  • Supported: Forward calls to your smartphone
  • Supported: Get Local Phone Number
  • Supported: Get Toll Free Number
  • Supported: Make calls from browser
  • Supported: Call forwarding
  • Supported: Call Distribution
  • Supported: Call Transfer
  • Supported: Team Collaboration (Manage Team)
  • Supported: Call Queuing
  • Supported: Schedule Calls
  • Supported: Voicemail
  • Supported: CRM Integration
  • Supported: Call Analytics
  • Supported: Concurrent Calls
  • Supported: Call Cascading
  • Supported: Click to Call

CallHippo Competitors

CallHippo Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationAndroid
Supported CountriesUnited States, UK, Australia, New Zealand, South Africa, Austria, Belgium, Bulgaria, Brazil, Canada, Chile, Cyprus, Czech Republic, Denmark, Dominican Republic, El Salvador, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Indonesia, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Mexico, Netherlands, Norway, Peru, Poland, Portugal, Puerto Rico, Romania, Slovakia, Spain, Sweden, Switzerland

Frequently Asked Questions

Grasshopper, JustCall, and Aircall are common alternatives for CallHippo.

Reviewers rate Call park highest, with a score of 7.3.

The most common users of CallHippo are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews From Top Reviewers

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have reported that CallHippo has been extremely helpful for making international calls and connecting with people using local numbers, which has significantly improved communication and expanded their business operations. With the ability to use local phone numbers in different countries, users find it much easier to dial and increase the likelihood of call pickup. The software has also been beneficial for building call centers and providing agile service, allowing users to establish a cost-effective call center solution, generate marketing leads, and increase revenue. Additionally, users appreciate the onboarding and success team, as well as the good call quality and reliable customer service provided by CallHippo. The product has also enabled users to eliminate the need for multiple software by covering various functionalities such as call forwarding, voicemail, and call settings. Overall, CallHippo has helped users solve problems related to international calling, expanding global reach, improving customer service, reducing costs on international calls, establishing a local presence in different countries, and streamlining telephony needs for businesses of any size.

Prompt Action and Communication: Users have praised Call Hippo for their prompt action and communication. Several reviewers have mentioned that the company is quick to respond to queries and provide assistance when needed.

Easy and Straightforward Setup Process: Reviewers found the setup process of Call Hippo to be easy and straightforward. Many users appreciated the simplicity of getting started with the platform, allowing them to quickly set up their call center operations.

Intuitive User Interface: The user interface of Call Hippo has been described as intuitive by users. Multiple reviewers have complimented the platform's ease of use, stating that they were able to navigate through features without any confusion or difficulties.

High Prices: Many users have expressed dissatisfaction with the prices for calling on CallHippo, finding them to be high. They would like to see better package deals and more affordable options that cater to their needs.

Call Quality Issues: A significant number of users have experienced call drops, call quality issues, and connectivity problems while using CallHippo. This has negatively impacted their overall experience and reliability of the service.

Lack of Communication: Several users have mentioned a lack of effective communication from representatives during calls. They feel that all necessary information should be provided by the representatives, leading to confusion and frustration among customers.

Based on user reviews, users have made the following recommendations for CallHippo:

  1. CallHippo is considered reasonable and affordable compared to other tools. It is recommended as a quick and easy marketing and sales tool. Users find it suitable for contact centers and recommend it for VoIP solutions.

  2. Users highly recommend CallHippo, praising the Inside Sales team for their helpfulness and support. They have had positive experiences with the company's support team and appreciate the excellent phone service provided.

  3. For US calling, it is advised to choose the starter plan with CallHippo. Some users warn that the Bronze Plan has limitations and suggest opting for the starter plan instead.

  4. Users suggest exploring CallHippo as it offers great value for money and affordability.

  5. Several users have praised the fast customer service offered by CallHippo, mentioning the helpfulness of their representative.

  6. Users are recommended to use CallHippo due to its user-friendly interface and superior customer service.

  7. Users recommend running a trial of CallHippo as it provides a pleasing experience.

  8. CallHippo is recommended for call and SMS services, providing easy setup and superior customer service.

  9. Users suggest taking a test trial of CallHippo to see if it meets their requirements.

  10. CallHippo is recommended for staying in touch with associates and customers through virtual phone services.

Overall, users have found CallHippo to be an affordable, convenient, and reliable choice for various telephony needs, such as sales, marketing, contact centers, and VoIP solutions. They appreciate the helpfulness of the Inside Sales team and the fast customer service provided by CallHippo's representatives.

View all reviews
(1-3 of 3)

Excellent Business Communication Too

Rating: 10 out of 10
Incentivized
May 19, 2017
DR
David Rabada
Marketing Manager
a.b.e.® Construction Chemicals (PTY) LTD (Construction, 201-500 employees)
Vetted Review
Verified User
CallHippo
1 year of experience
View profile
Use Cases and Deployment Scope
CallHippo is a comprehensive cloud-based business VoIP solution. It offers enterprise grade phone service, contact centers, customization and more to help companies in almost any industry to optimize their communications. It amazed me that CallHippo thinks about callers and customers with such a deep root. Time Zone feature in dialer lets us know the time zone of the specific country. So, we can decide whether it is right time to call or not.
Pros
  • Affordable
  • Great Features
  • Quality Voice
  • Good customer support
Cons
  • Waiting for iOS mobile app
Likelihood to Recommend
CallHippo not only reduced our telephone bills as well as it made our business communication too easy. They make it possible to connect with our clients even while on go. The voice quality is superb and they have great customer support for resolving issues. It's easy to set up the tool at any time on anyone's laptop.
CallHippo Feature Ratings
Cloud PBX
N/A
N/A
Call Management (3)
100%
10.0
Answering rules
100%
10.0
Call recording
100%
10.0
Call park
100%
10.0
VoIP system collaboration
N/A
N/A
Mobile apps (1)
100%
10.0
Mobile app for Android
100%
10.0
Return on Investment
  • Nice product for business communication

You can call anywhere with this

Rating: 7 out of 10
Incentivized
April 26, 2022
Verified User
Employee in Sales
Information Technology & Services Company, 201-500 employees
Vetted Review
Verified User
CallHippo
1 year of experience
Use Cases and Deployment Scope
I use CallHippo to call countries not supported by other tools. It uses various numbers as calling ones and voice is clear. It is integrable with Hubspot as well and web version is also trust worthy. It is worth the money spent as other tools in the market are not used in all the countries.
Pros
  • Web version
  • Caller Ids
  • Support to countries
Cons
  • Mobile App features
  • It's expensive
  • Not smooth integration
Likelihood to Recommend
I use CallHippo to call to countries not supported by other tools. It uses various numbers as calling ones and the voice is clear. It is integrable with Hubspot as well and the web version is also trustworthy. It is worth the money spent as other tools in the market are not used in all the countries.
CallHippo Feature Ratings
Cloud PBX
N/A
N/A
Call Management (3)
56.66666666666667%
5.7
Answering rules
60%
6.0
Call recording
50%
5.0
Call park
60%
6.0
VoIP system collaboration
N/A
N/A
Mobile apps (1)
30%
3.0
Mobile app for Android
30%
3.0
Return on Investment
  • Call to all countries supported making it easy to connect.
  • Last resort to make calls
  • Easy to use
Other Software Used

Call Hippo - Is "Hippo" stand for their huge pricing (as Hippopotamus) ?

Rating: 8 out of 10
Incentivized
February 23, 2022
MS
Mohit Sharma
Director & Chief Operating Officer
Alphonic Network Solutions Pvt Ltd (Information Technology & Services, 51-200 employees)
Vetted Review
Verified User
CallHippo
2 years of experience
View profile
Use Cases and Deployment Scope
CallHippo is useful for us as it provides an official and international calling number with calling fecality. This makes the corporate image better. In my organization, my sales team needs to call clients and leads in foreign countries also we need country-wise no. for our marketing campaign for multiple countries. Also, we can track team-wise calling.
Pros
  • International calling make marketing campaign better.
  • International calling number make more likely to entertain by clients.
  • Team calling track at one place.
  • Calling target can be set and measure.
  • Call summary for visualization for future planning.
Cons
  • Pricing can be less.
  • Assurance of privacy of calls and data.
  • Integration process.
Likelihood to Recommend
Calling abroad to international clients, while we use international number then response rate increases. Also, the client also prefers their country's number to respond. The pricing part is less appropriate. I believe they should be charged only for calling services. The name is also not suitable like what is Hippo means in the name. The person who uses this service is a Hippo?
CallHippo Feature Ratings
Cloud PBX
N/A
N/A
Call Management (3)
56.66666666666667%
5.7
Answering rules
60%
6.0
Call recording
40%
4.0
Call park
70%
7.0
VoIP system collaboration
N/A
N/A
Mobile apps (1)
50%
5.0
Mobile app for Android
50%
5.0
Return on Investment
  • It making a positive impact for number of responses we received from leads.
  • Cost is increased for marketing and sales calling.
  • The team doesn't like to be track and monitor by their seniors.
Alternatives Considered
Its UI and features are better and more detailed. Easy to use. But many things are not that much necessary for my team. But it's better them others in the market.
Other Software Used
Users and Roles
6
Sales and marketing. They do cold calling and lead tap via CallHippo.
Support Headcount Required
2
Only the senior employees are supporting as they have eased to monitor and track the sales team.
Business Processes Supported
  • International calling number.
  • International calling service on mobile.
  • Tracking of team call and performance.
Innovative Uses
  • There is a suggestion to make it more useful that there should be a higher user role who can decide which features need to assign to the lower team in the hierarchy. Admin can remove the features so that team can easily understand and not get confused with lots of irrelevant features.
  • They were looking for the solutions for international calling no. for various countries and get it here.
Future Planned Uses
  • Pricing can be discounted.
  • Admin can remove the unnecessary features form sales team.
  • Admin can set rewards for achieving the targets and team can redeem those from their portals.
Likelihood to Renew
9
It's the need of my team to perform well and it's increasing the possibility of getting more business. Clients also have more trust while responding when they saw their country's number rather than any other country's unknown number.
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