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Cloze

Cloze

Overview

What is Cloze?

Cloze is a contact automation and meeting log tool that pulls from apps to automatically create one view of every person and company - all their contact details, their complete history - every email back and forth, phone calls, meetings,…

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Recent Reviews

TrustRadius Insights

Cloze has proven to be a valuable tool for organizing and managing interactions, making it effective for catching and categorizing leads. …
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Smart Sales CRM

10 out of 10
April 29, 2020
Incentivized
Cloze is being used by the entire sales team. It keeps us all on track for organization, accountability, reporting, and tracking.
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Pricing

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Pro

$17

Cloud
per month billed annually

Silver

$21

Cloud
per month billed annually

Gold

$29

Cloud
per month billed annually

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.cloze.com/app/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $17 per month billed annually
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Product Details

What is Cloze?

Cloze Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(21)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Cloze has proven to be a valuable tool for organizing and managing interactions, making it effective for catching and categorizing leads. Users appreciate its scheduling and reminder system, which helps them stay organized and accountable when following up with clients. Additionally, Cloze merges contacts together, even if they are unrelated, creating a unified contact with combined information. This feature is particularly beneficial for small businesses starting out on their CRM journey, as it allows them to scale their operations to meet revenue targets and manage product growth. While team members may require some self-training to understand how Cloze works, users find it helpful in tracking client sessions, customizing follow-ups, and setting new reminders for unresponsive clients. Cloze provides a high-level view of everything, acting as a personal assistant by cutting out redundancies and simplifying communication tracking. It is ideal for managing tasks, improving client communication, and reducing data entry time. Users highly recommend Cloze for both work and personal use.

Users commonly recommend the following when using Cloze:

  • Try the free trial and set up quickly. Reviewers suggest giving Cloze a try with the free trial as it doesn't take long to set up.

  • Customize and connect multiple accounts. Users recommend customizing and connecting as many accounts as possible in Cloze to maximize its capabilities.

  • Utilize integrations with other apps. Many reviewers mention that Cloze is great for CRM, cost, value, and salesperson management, especially due to its compatibility with other online applications like Evernote and Dropbox.

Attribute Ratings

Reviews

(1-3 of 3)
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Score 6 out of 10
Vetted Review
Verified User
Incentivized
It's being used across the entire organization, the business problems that it solves for us are email management and CRM. It allows us to share contact information, deal information, work on the same contacts while keeping all data up to date, it [also] allows us to work as a team without having to redo the work all the time.
  • Contact management
  • Contact enrichment
  • Email management
  • Automated decisions need to be much better
  • User interface needs to improve dramatically
  • Navigating back and forth from the different panels
Cloze makes automatic decisions that often make no sense and you don't discover those mistakes unless it's too late. I would prefer Cloze to be less "Intelligent" and prompt the user more often to make specific decisions.

Cloze is a good tool as an email system with great analytics on the contacts and on the emails.

The user interface is far too full of information, it’s too much not to be distracted. It would be great if it was simplified.

I do not recommend it as a Sales CRM because it’s very complicated to manage the deals and the contacts involved in every deal.

Cloze needs a total and profound refurbishment.
  • Contact management
  • Email management
  • Contact enrichment
  • Easy to enrich the information related to a specific contact in an automated way
  • Knowing when recipients receive and read their emails
  • Save time building the CRM
It is a CRM and an email system all in one compared to the other three, with a much higher automation level.

I chose Cloze only because of its email receipt confirmation feature, which is still the main reason why I use it today.

Moreover, I like the fact that contacts are automatically enriched with more information as the conversation with that person continues and more information items are being shared.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
First CRM I used to get my business up and running, 5 years ago. Still use it.
  • Automatically logs calls.
  • Automatically syncs related files, emails to contacts.
  • Mobile apps is feature rich.
  • Reliable, with no found bugs.
  • Not good as a comprehensive project management tool.
Great for sole business owners and salespeople who use Google Drive or Microsoft OneDrive in a business and want automatic touchpoint reminders with all prospects, clients, suppliers, etc. This helps as a quasi admin assistant.

More importantly, Cloze will help to keep good records over the entire history of contacts without the need for unnecessary manual input!
  • Automatic syncing with Google Drive.
  • Automatic syncing with Microsoft OneDrive.
  • Semi-automatic reminders.
  • Automatic call logging.
  • Won more jobs via being organised with automatic reminders.
  • Saved a lot of time, finding related contacts, job files, etc. due to powerful Google Drive and Microsoft OneDrive syncing, and fetching of files.
Has been my main stay for a CRM over 5 years in business (when testing others, it is always a fallback). The reliability and syncing across accounts and email correspondence etc. has proven powerful and a great time-saver.
The downside is that it is not strong as a project management tool/ task manager for Service Delivery.
Don't expect it to be an email marketing tool either. It was not designed as such.
April 29, 2020

Smart Sales CRM

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Cloze is being used by the entire sales team. It keeps us all on track for organization, accountability, reporting, and tracking.
  • Smart Technology
  • Time Saving Tactics
  • Reporting
  • Instant Contact Saving
  • Collaboration Combining Tools
  • Sales Tracking
  • Personal Assistant
  • Sales Pipeline
  • Sales Goals
  • IOS contact Linking and Merging
If you are looking for a great CRM that does NOT require tons of data entry that can keep you organized and clearly show you where your time is being spent to increase sales, then Cloze is the best app out there by far!
  • Time Management
  • Optimization
  • Sales Streamline
The ONLY issue that I have is there is ZERO phone customer service or training. Everything is done online or via email, which sucks in my opinion, but they always do get back to you.
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