TrustRadius

Cloze vs. Zoho ContactManager (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cloze
Score 9.9 out of 10
N/A
Cloze is a contact automation and meeting log tool that pulls from apps to automatically create one view of every person and company - all their contact details, their complete history - every email back and forth, phone calls, meetings, notes on Evernote, documents exchanged and interactions on LinkedIn, Facebook, and Twitter. Cloze even grabs email signatures so contact data is always up-to-date.
$17
per month billed annually
Zoho ContactManager (discontinued)
Score 8.5 out of 10
N/A
Zoho ContactManager is designed to provide a unified view of contacts for teams.N/A
Pricing
ClozeZoho ContactManager (discontinued)
Editions & Modules
Pro
$17
per month billed annually
Silver
$21
per month billed annually
Gold
$29
per month billed annually
Platinum
$42
per month billed annually
No answers on this topic
Offerings
Pricing Offerings
ClozeZoho ContactManager (discontinued)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
ClozeZoho ContactManager (discontinued)
Considered Both Products
Cloze
Verified User
Anonymous
Chose Cloze
Takes the functionality much further
Verified User
Anonymous
Chose Cloze
They don't, they say they are a personal contact manager but I believe they are wanting large companies that have their own IT Departments as they don't really offer that good of support in my opinion and they do not have phone support. I wouldn't recommend this software to …
Verified User
Anonymous
Chose Cloze
It is a CRM and an email system all in one compared to the other three, with a much higher automation level.

I chose Cloze only because of its email receipt confirmation feature, which is still the main reason why I use it today.
Verified User
Anonymous
Chose Cloze
Has been my main stay for a CRM over 5 years in business (when testing others, it is always a fallback). The reliability and syncing across accounts and email correspondence etc. has proven powerful and a great time-saver.
The downside is that it is not strong as a project …
Zoho ContactManager (discontinued)
Rebekah Longenecker | TrustRadius Reviewer
Rebekah Longenecker
Customer Success Manager
Chose Zoho ContactManager (discontinued)
Zoho ContactManager [is] easy to learn, use, and the setup is quick! We love the ability to track interactions and future interactions via desktop and mobile app which works great since travel frequently for work and conferences. We also use Zoho ContactManager's email …
Best Alternatives
ClozeZoho ContactManager (discontinued)
Small Businesses
Affinity CRM
Affinity CRM
Score 9.2 out of 10
Cloze
Cloze
Score 9.9 out of 10
Medium-sized Companies
Shared Contacts for Gmail
Shared Contacts for Gmail
Score 7.9 out of 10
Shared Contacts for Gmail
Shared Contacts for Gmail
Score 7.9 out of 10
Enterprises
Shared Contacts for Gmail
Shared Contacts for Gmail
Score 7.9 out of 10
Shared Contacts for Gmail
Shared Contacts for Gmail
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ClozeZoho ContactManager (discontinued)
Likelihood to Recommend
10.0
(0 ratings)
10.0
(0 ratings)
Support Rating
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
ClozeZoho ContactManager (discontinued)
Likelihood to Recommend
Cloze makes automatic decisions that often make no sense and you don't discover those mistakes unless it's too late. I would prefer Cloze to be less "Intelligent" and prompt the user more often to make specific decisions. Cloze is a good tool as an email system with great analytics on the contacts and on the emails. The user interface is far too full of information, it’s too much not to be distracted. It would be great if it was simplified. I do not recommend it as a Sales CRM because it’s very complicated to manage the deals and the contacts involved in every deal. Cloze needs a total and profound refurbishment.
Verified User
Anonymous
Read full review
Zoho ContactManager [is great at] being able to track interactions for all users. We love that you can access information through the mobile app and makes it super easy to import contacts and create tasks very quickly. So many options and we like that we have the ability to customize fields. Zoho ContactManager does a great job of being able to follow up and track interactions.
Rebekah Longenecker | TrustRadius Reviewer
Rebekah Longenecker
Customer Success Manager
Read full review
Pros
  • Organizes data
  • Offers value
  • Gathers all emails from multiple places
Verified User
Anonymous
Read full review
  • Mobilbity
  • Email automation
  • Tracking interactions
  • Tracking future interactions
Rebekah Longenecker | TrustRadius Reviewer
Rebekah Longenecker
Customer Success Manager
Read full review
Cons
  • IOS contact Linking and Merging
Verified User
Anonymous
Read full review
  • Nothing at this time
Rebekah Longenecker | TrustRadius Reviewer
Rebekah Longenecker
Customer Success Manager
Read full review
Support Rating
The ONLY issue that I have is there is ZERO phone customer service or training. Everything is done online or via email, which sucks in my opinion, but they always do get back to you.
Verified User
Anonymous
Read full review
No answers on this topic
Alternatives Considered
They don't, they say they are a personal contact manager but I believe they are wanting large companies that have their own IT Departments as they don't really offer that good of support in my opinion and they do not have phone support. I wouldn't recommend this software to anyone for personal or business.
Verified User
Anonymous
Read full review
Zoho ContactManager [is] easy to learn, use, and the setup is quick! We love the ability to track interactions and future interactions via desktop and mobile app which works great since travel frequently for work and conferences. We also use Zoho ContactManager's email automation which saves time and brings in leads for our company.
Rebekah Longenecker | TrustRadius Reviewer
Rebekah Longenecker
Customer Success Manager
Read full review
Return on Investment
  • Won more jobs via being organised with automatic reminders.
  • Saved a lot of time, finding related contacts, job files, etc. due to powerful Google Drive and Microsoft OneDrive syncing, and fetching of files.
Verified User
Anonymous
Read full review
  • None at this time
Rebekah Longenecker | TrustRadius Reviewer
Rebekah Longenecker
Customer Success Manager
Read full review
ScreenShots