
Filter Ratings and Reviews
Filter 10 vetted ConnectWise Command (formerly Continuum) reviews and ratings
Reviews (1-3 of 3)
Companies can't remove reviews or game the system. Here's why.
October 22, 2020

- Grouping/Reporting: static organization as well as dynamically and quickly getting inventory and other machine-based information
- Out-sourced teams do a good job of handling small things without much input as long as you are clear and concise.
- Patching is likely the best thing about their platform. Windows patch testing is actually performed in house and they make recommendations for you. Allowing you to push through patches if you know someone needs something. But this is a major task that very few if anyone else does.
- The merger with ConnectWise has caused a lot of what was good about the partnership to fall off. As such, the outlook is grim as it seems it will be a long road to get the tools, and people fully aligned and integrated.
- Developmentally the tool is very in-between in places. A much older slower system is on the way out and the new stuff is great. But it's often not as reliable and there is still a lot that needs updating.
- Organization/layout in general is confusing and suffers greatly as a result of the slow transition to the newer/improved system. It's easy for new users to get lost/not know how or where to look for the best information/task execution.
- Server monitoring and notification
- Desktop Patch management
- Network operation center (NOC) support for projects and issue resolution
- Internal Help Desk options
- Patch testing
- Desktop Project management
- Partner Communications
January 08, 2019
- Great customer support.
- Great at windows updates.
- Great for setting up new clients.
- Better reporting.
- Patching can still use some help.
ConnectWise Command (formerly Continuum) Scorecard Summary
What is ConnectWise Command (formerly Continuum)?
ConnectWise Command (formerly Continuum Command) is a Remote Monitoring and Management offering. Command is intended for Managed Service Providers to address outsourced IT needs on one platform. It provides the core monitoring services, such as patch management, automated threat detection, and NOC support. Command also offers backup and data protection services for MSPs’ clients.
Continuum was acquired, and is now supported by ConnectWise, since the late 2019 acquisition.
Continuum was acquired, and is now supported by ConnectWise, since the late 2019 acquisition.
Categories: Remote Monitoring and Management
ConnectWise Command (formerly Continuum) Video
ConnectWise Command (formerly Continuum) Competitors
N-able RMM (formerly Solarwinds RMM), ConnectWise Automate (formerly LabTech), Kaseya Virtual System Administrator (VSA)
ConnectWise Command (formerly Continuum) Pricing
- Has featureFree Trial Available?Yes
- Does not have featureFree or Freemium Version Available?No
- Does not have featurePremium Consulting/Integration Services Available?No
- Entry-level set up fee?No
ConnectWise Command (formerly Continuum) Technical Details
Operating Systems: | Unspecified |
---|---|
Mobile Application: | No |