Continuum RMM at a Glance
Updated July 16, 2019

Continuum RMM at a Glance

Dale Bradford | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Continuum RMM

  • Server monitoring and notification
  • Desktop Patch management
  • Network operation center (NOC) support for projects and issue resolution
  • Internal Help Desk options
  • Patch testing
  • Desktop Project management
  • Partner Communications
The one thing we liked about over the two listed above were the "all in one" solution, and how Continuum keeps moving to include items other than just RMM, they really are striving to be a solutions provider for managed IT companies. I have mentioned before, the ability to put in larger projects with them really set them ahead of the other companies, at the time we looked at them.
One area that Continuum RMM is well suited in would be the notification aspect. They do well with notifying us of issues with our servers. They monitor up/down status, hardware issues, and even DHCP conflict issues. One area that needs work is the test and blacklist windows patches. We have had a couple of instances where they released a Microsoft patch and multiple endpoints we manage were affected, which took quite a bit of time for us to resolve.