My review on Emptoris from a Buyer's Perspective
I've used Emptoris in two jobs. The first place I used it (HBO), it was mostly used for eSourcing. I believe only the Procurement/Sourcing …
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- Contract database (5)7.777%
- Contract search (5)7.575%
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Emptoris
$59.00
Cloud
Per User Per Month
Entry-level set up fee?
- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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IBM Emptoris DocuSign Demo Video
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Procurement - Demo Emptoris
YouTube
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What is Emptoris?
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Emptoris Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
CobbleStone Contract Insight® are common alternatives for Emptoris.
Reviewers rate Contract creation highest, with a score of 9.
The most common users of Emptoris are from Enterprises (1,001+ employees).
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(23)Attribute Ratings
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
August 10, 2016
My review on Emptoris from a Buyer's Perspective
I've used Emptoris in two jobs. The first place I used it (HBO), it was mostly used for eSourcing. I believe only the Procurement/Sourcing Department used it. At my current position (Chain IQ), we use it for Contract Management, eSourcing and Virtual Supply Master. The entire organization uses it since we are a Procurement Service provider.
eSourcing makes it easier to receive bid responses. Contract Management obviously makes it way easier to archive contracts. Virtual Supply Master is just an easy way to look up the details behind a supplier that we do business with.
eSourcing makes it easier to receive bid responses. Contract Management obviously makes it way easier to archive contracts. Virtual Supply Master is just an easy way to look up the details behind a supplier that we do business with.
- eSourcing is very easy to use. It doesn't take long to setup an RFx. I like being able to have a place where everything is stored which makes potential audits more bearable.
- I like being able to look up a contract quickly through Contract Management and have everything in one place.
- I like being able to run reports through Contract Management. It makes tracking renewals a lot easier.
- Not sure if these are Emptoris restrictions, or just restrictions setup by my organization, but I wish that there weren't so many tabs to fill out to archive a contract.
- I wish that I could customize reports instead of exporting raw data and doing my own analysis.
- I wish that we could easily change contracts into amendments and make sure they are linked appropriately. Currently, we have to delete the record and then recreate the amendment from the original contract.
N/A
N/A
N/A
N/A
23.333333333333336%
2.3
N/A
N/A
- I am not part of the ROI part of the business. I can only say that using Emptoris makes my life a lot easier in terms of time saving. That way I can focus more time on other things. I think this leads to better customer service.
April 05, 2016
Emptoris- An efficient tool for improving Contracts Management & Procurement activities
We have been using the Emptoris Suite in sourcing & procurement group for several years now. We use the following modules:
• Sourcing
• Contract Management
• Spend Analysis
• Program Management
We upgraded to Emptoris 10.0 last year and the experience has been great. Compared to other tools, Emptoris is easy to navigate and simple to use.
• Sourcing
• Contract Management
• Spend Analysis
• Program Management
We upgraded to Emptoris 10.0 last year and the experience has been great. Compared to other tools, Emptoris is easy to navigate and simple to use.
- Contracts Tracking & Notifications
- Reverse Auctions & eRFXs
- Spend Analytics are insightful
- Slower when running long reports
- When upgraded to 10.0, integration was not seamless and it took more time than expected
- Reporting features have scope for improvement
62.5%
6.3
68.33333333333333%
6.8
88.33333333333334%
8.8
N/A
N/A
- Enhanced spend analytics which helps in planning project better
- Better contract management and tracking
- More eRFX & eAuctions lead to more automated & standardized processes
- Reporting tool still needs improvement (we use another internal tool for customized reporting)
Emptoris is very similar in functionality but more simple than the other tools I have used in the past. Some of its modules have been upgraded very well recently which helps it compete better with its rivals. We recently conducted an exercise to see if we need to move to some other tool for efficiency or cost reasons but in the end we ended up staying with Emptoris, for now. It is little better than other procurement and contracts management suites but not by a big factor.
Yes
- Contracts Management
- eAuctions
- Reporting
- Complex RFXs
December 08, 2015
Great customization options -- with certain limitations
Emptoris is our contract management solution for the procurement department and HMO provider contracts.
- Document protection - the Check Out contract feature is a great way to allow external parties to make modifications to contract language without the ability to accept those changes. Those redlines can then be imported back into Emptoris and reviewed or further modified as needed.
- Notifications & reminders - you can trigger an email manually from within the system, or you can configure automated notifications andreminders to alert users when a new task is received or has aged a given amount of days, etc.
- Interview wizard - there is a lot of value in the interview wizard. Administrators can configure screens with selecting options via check boxes, radio buttons, or typed-in values. Variables and conditions can be used to selectively populate fields within the contract or apply other options, making for a quick and convenient method to generate contracts conforming to corporate standards.
- Field customization - administrators can customize a list of options for various fields including contract substatus, address type, and user created business term variables.
- Approvals - many different options are available to configure approvals to trigger automatically upon presenting and/or executing the contract including specific individuals, one or more approver groups, or based upon various criteria including terms within the contract, type of contract, or the contract's owning organization.
- Reporting on specific contract language - while it is easy to pull reports based on values populated within the configured business term variables, it is much more difficult to pull reports to identify specific contract language modifications which were typed in via redlining. Even using a workaround involving combining various repository search and reporting techniques, the contracts must still be opened individually to view the modified language if the containing clause exceeds 1,000 characters. This process is tedious and flawed and not something an average user is capable of managing on their own so administrator and/or IT department involvement is often required.
- Inelegant UI - while recent versions have a greatly improved UI, it is still quite inferior when compared to the modern user interface designs today's tech-savvy employees have become familiar with. Also, there are inconsistencies within the interface that are quite perplexing (for example, inconsistently named fields (Contract Substatus, Contract Sub Status, Contract SubStatus), or screens with consistent search criteria layout sometimes allow use of the Enter key on the keyboard to submit the search query while Enter doesn't work on identical screens and the user must manually mouse-click the Search button to submit the search query - while this is inconvenient, it does also call into question the behind-the-scenes quality control as well).
- Vendor support - sometimes it is a great experience. Often however open tickets can drag on for months or be picked up or handed off to many different support techs. It can be frustrated repeatedly relating the specifics of a complex issue to multiple individuals. Would much rather have complex issues which cannot be resolved within a single support touch-point be assigned to a primary owner who can work with the customer throughout the resolution process until the issue has been successfully resolved. This is an area which has a significant amount of opportunity for improvement.
77.5%
7.8
56.66666666666667%
5.7
55%
5.5
N/A
N/A
- Increased ability to manage risk by ensuring all contract negotiators are working from the same standard template when they start each new contract - much better than using various iterations of Save-As Word documents
- Increased visibility into contract repository - much easier to see contract inventory within the Emptoris repository instead of filing cabinets full of contracts and Word docs saved to shared drives
- McKesson, SharePoint, Novatus, SunGard iWorks Macess and CobbleStone Contract Insight
Ability to handle high volume of contracts; configurability and customization of fields; scalability for large number of users; ability to handle lengthy contracts with many fields & variables; organization and role-based security; ability to maintain on our own servers instead of a hosted solution; document protection
1000
Contract negotiators, provider reps, internal audit, legal language reviewers, approvers
20
Critical thinking, root cause analysis, troubleshooting, good communication skills, business process management
- As a contract negotiator, a user has the ability to generate contracts tailored to the specific options and terms they need to capture in the agreement.
- As a claims analyst, a user has the ability to research active contracts and view a copy of the contract language and terms signed by both parties.
- As a contract language reviewer, a user can easily compare template language to redlined contract language side-by-side or using tracked changes bubbles to identify deviations from standard language.
- Looking forward, we hope to capitalize on Emptoris Contract Management's ability to interface with third-party digital signature providers such as DocuSign or EchoSign.
December 08, 2015
Engineering eye for the business guy.
In my previous organization, Emptoris was used as a contract module for supply chain/ procurement tying into SAP. The tool was more or less an advanced repository.
- The product was user friendly.
- Integrated well with legacy and existing systems.
- Support and training offered by IBM was top notch.
- Certain components could not update properly with integration at first.
- Cost was greater than some competitors.
- Integration took longer than anticipated.
82.5%
8.3
85%
8.5
81.66666666666666%
8.2
N/A
N/A
- Control measures to see where agreements were getting bogged down in internal approval process.
- Lead time features were utilized well to understand timeliness.
- Business unit support increased.
- Agreement visibility improved.
- Communication between business units improved.
I would say there are positives and negatives to all. Emptoris seemed to be more advanced in progression of their tool. Others seem to have created a tool to meet a customers need and was not part of their core business model or competency.
December 08, 2015
Keep on pushing the buttons
Emptoris was extremely user-friendly and capable of including a wealth of necessary information when inputting contracts. Although I used Emptoris in my department, it was also used in many different departments and in different capacities.
- The software categorizes different types of providers.
- The software allows different reports to be used/pulled for data reasons.
- The software allows multiple addresses to be used/ for different reasons.
- Sometimes the software can be a little slow.
- Possibly create a short cut when certain addresses/name don't have be inputted so many times. Create an auto-entry.
93.33333333333334%
9.3
66.66666666666667%
6.7
78%
7.8
N/A
N/A
- After receiving the update, the software helped with accuracy.