Skip to main content
TrustRadius
Foxit eSign

Foxit eSign
Formerly eSign Genie

Overview

What is Foxit eSign?

eSign Genie in Cupertino offers their electronic signature application supporting digital document signing with reusable templates, contract drafting with esignature workflow, embedded online forms, and other features.

Read more
Recent Reviews

TrustRadius Insights

Foxit eSign has proven to be a game-changing solution for users across various industries. Users have found this software to be invaluable …
Continue reading

Great tool

10 out of 10
November 29, 2021
Incentivized
We use this tool regularly and have found it easy to use and navigate. The tool is great for the price and we have not had problems …
Continue reading

User friendly on both ends

10 out of 10
August 20, 2021
As a small company, I am the primary user of the eSign Genie software but always include the owner of the company in "view only" capacity. …
Continue reading

Great product

10 out of 10
August 20, 2021
Incentivized
I use [eSign Genie] for having client's fill out and sign forms and documents. It saves paper and ink.
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Return to navigation

Pricing

View all pricing

Foxit eSign

$8

Cloud
per month

Foxit eSign Pro

$25

Cloud
per month

Foxit eSign Enterprise

Contact Sales

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.esigngenie.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $8 per month Per sender per month $96 paid annually
Return to navigation

Product Details

What is Foxit eSign?

Foxit eSign (formerly eSign Genie) is a secure, web-based legally binding HIPAA Compliant e-signature software for companies of all sizes. Foxit eSign enables organizations to more easily create documents, send these to the signers for e-signatures, and archive them. Foxit eSign features a website integration via APIs and a collaboration tool that helps multiple team members around the globe to work together on a single contract document.

Foxit eSign Video

eSign Genie Overview

Foxit eSign Competitors

Foxit eSign Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

eSign Genie in Cupertino offers their electronic signature application supporting digital document signing with reusable templates, contract drafting with esignature workflow, embedded online forms, and other features.

Foxit eSign starts at $8.

Dropbox Sign, DocuSign, and PandaDoc are common alternatives for Foxit eSign.

Reviewers rate Support Rating highest, with a score of 9.1.

The most common users of Foxit eSign are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(67)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Foxit eSign has proven to be a game-changing solution for users across various industries. Users have found this software to be invaluable in simplifying and expediting the process of obtaining electronic signatures, eliminating the need for printing, scanning, and mailing documents. It has been widely utilized in industries such as compliance, clinical research, notary services, insurance, financial services, property management, sales and marketing, and more.

In compliance and document tracking, Foxit eSign has been praised for its ability to manage critical documents and ensure secure signature collection and storage. Users have utilized it to meet the requirements of CFR 21 Part 11 in clinical research studies. Notary businesses have found it especially useful in verifying Covid-19 status and distributing digital versions of documents to multiple parties.

The insurance industry has relied on Foxit eSign to offer clients the ability to sign insurance documents electronically, providing a convenient alternative during times when in-person visits are limited. Similarly, the financial industry has embraced this software as a total solution for all e-signing needs, eliminating the need for physical paperwork.

For small property management companies, Foxit eSign simplifies the process of securing rental agreements by integrating with reservation software. The sales and marketing department finds it valuable in securing quick approvals on proposals and streamlining the contract process.

Users appreciate that Foxit eSign is user-friendly and easy to use. It has saved time by eliminating the need to print, sign, and scan contracts. Moreover, it has played an essential role in improving turnaround time and enabling better social distancing measures in various situations.

Overall, Foxit eSign stands out for its ability to streamline document signing processes regardless of industry or size. Users find it intuitive, efficient, reasonably priced, and supported by excellent customer service. By offering fast, secure, and affordable electronic signatures, this software solves critical problems related to paperwork management while helping businesses transition towards a paperless environment.

Easy to Use Interface: Users have consistently praised the easy-to-use interface of Foxit eSign. Many reviewers have stated that the software's user interface is intuitive and does not require a steep learning curve. Numerous users found it quick and easy to prepare documents for signature and gather the required information.

Customizable Branding Options: Several users have appreciated the ability to customize documents in Foxit eSign, including adding their own branding elements such as logos. This feature has been seen as valuable, allowing businesses to maintain consistent branding throughout their documents.

Responsive Customer Support: The customer support team of Foxit eSign has received high praise from multiple users. Reviewers describe the support staff as responsive, helpful, and quick to resolve any technical issues that arise. Users feel supported and valued by the customer service representatives who understand and address their needs effectively.

Outdated User Interface: Several users have expressed that the user interface of eSign Genie is dated and in need of a refresh.

Slow Loading and Error Messages: Users have reported frustration with the slow loading times of eSign Genie, especially when encountering errors. Additionally, reviewers mentioned that the error messages provided by the software are not informative enough, simply stating "something went wrong" without specifying the cause.

Limited Support Staff: There were complaints about the limited support staff available for eSign Genie, making it challenging for users to get assistance when needed.

Users have consistently praised eSign Genie for its ease of use, professional interface, and effectiveness in coordinating document signing. They highly recommend signing up for the service as it simplifies and streamlines the process of getting documents signed. Users also suggest taking advantage of the support options provided by eSign Genie if any difficulties are encountered. Additionally, users recommend utilizing the free trial account to test out automation features and determine if eSign Genie fits their needs.

Attribute Ratings

Reviews

(26-50 of 54)
Companies can't remove reviews or game the system. Here's why
February 24, 2021

Highly Recommend

Brian Rowley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Great product! We use it across the company and recommend it to our clients. Excellent templates for API use. Templates are easily mappable, and when the document is completed you are shown the document's history which helps a lot.
  • API use
  • The support team is also very responsive and helpful.
  • Templates are easily mappable
  • Easy to understand document history
  • not able to mass select and adjust fields
Smart to use whenever you have to map a document to pull data in automatically or even any time you need to sign a document online. It can be used on almost any scenario.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
eSign Genie is used by our entire company. The platform was chosen for its ease of use and reliability to help us roll out our virtual onboarding. The previous platform constantly had reliability issues, but eSign Genie is quick to fix any issues and has not been down for more than 5 minutes at a time in my experience.

The program is great for sending secure documents and keeping a paper trail of everything.
  • Customer service and support.
  • Ease of use and navigation.
  • User friendly interface.
  • Tracking progress from send to receipt of completed document.
  • Adding fields to documents - it is a drag and drop system. It would be great to have a copy or click to add system.
  • Searching through sent documents can be confusing if you don't use the customized search credentials.
eSign Genie is great for onboarding all of our employees - we deal with high volume onboarding. It is also how we send our client agreements which is perfect because it adds a document with the history to provide a paper trail. Overall it has been wonderful for supporting us as we transition to a work from home office.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Used by our sales department to send documents to prospective customers. The application is built into our reservation management system. Makes it easier to track sending and receiving of documents and allowed us to move away from paper files
  • Tracking sending and receiving
  • Keeping paperwork organized
  • Easy to use / user friendly
  • User documentation could be better.
  • Requiring the field coding to be hidden makes it difficult to make adjustments.
  • I'd like to see where customers are in the signing process - whether they've opened and viewed documents.
  • If the document has been delegated, seeing a clear trail of the paperwork with email addresses including in the tracking.
Having it built into our reservation management system has been key to us. We started with Adobe EchoSign and were manually uploading and downloading documents and it was time-intensive. When the software developer began using eSign Genie and we had experienced it when other companies sent their documents to us, we decided to give it a try. We're very glad we did. The developer had previously used another software, Right Signature and our experience it (from a recipient standpoint) was not friendly. We're glad they switched and we're pleased that we were able to get on board.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use eSign Genie as a sales rep. When a client agrees to purchase our product, I send the order form over to them via eSign Genie to get their signature approval. This saves me from having to meet in person for a signature. Especially during the pandemic, meeting in person has been much harder.
  • It's easy to upload the file and insert the fields that need approvals and signatures.
  • I am able to add particular signer responsibilities or viewing capabilities.
  • Appears to be easy for the end user to sign the document with little trouble.
  • Able to send the document to the client via cell phone. They particularly like this function.
  • I like being able to customize my message before the document gets sent to my client.
I appreciate how easy the program is to use. I simply upload my form, assign the fields that need approvals or signatures. I then add the name and email and away it goes. My client gets the email right away. They are able to click through the link and walked through the approval process automatically. I have had very few questions or problems from the end-user.
February 07, 2021

Fantastic Product

Score 10 out of 10
Vetted Review
Verified User
Incentivized
[eSign Genie] is amazing! I love how easy it is once you have a template set up. I also like how easy it is for the client to complete. I will continue to use eSign Genie. Great program.
  • Templates
  • Ease of use
  • Easy for the clients
  • None that I have found yet
If you have a document to sign and the signers are in different locations around the globe, eSign Genie makes it so easy to set up controls. For example a scenario might be that Jane Doe can't sign until John Doe does. Brilliant!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've used this software for years, but with COVID going on it's used daily. If it wasn't for eSign Genie, we wouldn't be able to get these contracts signed, and we would have missed sales. For a few months, our main showroom was closed, but we were still doing business and making money. We have gotten so used to using eSign Genie that we regularly use in our sales pitch. We explain we can do a virtual sales meeting or phone call and we can send contracts and general paperwork via eSign. I have used the software for three years and haven't received any negative feedback.
  • Easy to use
  • Website is easy to navigate
  • Great customer service
  • We sometimes have missed fields filled out
  • Maybe make lines clearer
  • Better notifications when document is signed
Over the winter months, nobody wants to travel. We can still contact customers and get contracts signed. It's very simple and we have not had any customers complain about the software. Any contracts that could be made virtually--eSign Genie would be a great choice to partner with.
Chris Klavinski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use this product across the entire organization. All of our purchasing requests, program applications, and service agreements are processed through this program. We use both the template option and the single form option. All the members of our organization are able to use eSign Genie in their every day workflow. This is a great option for a non-contact document signing.
  • Multi use templates.
  • Safe electronic signatures.
  • Purchasing templates.
  • Easy to use but a small learning curve at startup.
Is it easy to capture multiple signatures by using templates. For example we have clients who continually need to sign off on services. We are able to develop a single template that lets all of our clients sign off on the services rendered without having to customize each document per client. Since we do a lot of tele meetings this is helpful to expedite project completion.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
eSign Genie is extremely easy to use. My favorite feature is where you have the ability to add signatures, text fields, and any other input into your document without any specific "plan." Everything from eSign Genie comes all in one. Another benefit is that you can pay per document rather than having a monthly subscription.
  • Input types.
  • No monthly subscription.
  • Real time chat support.
  • Templated document.
  • Connection to Google Drive.
  • The interface is a little dated.
  • You can't make adjustments to sent docs.
  • There are limited support staff.
Well, I feel that eSign Genie is well suited for anyone who may be looking for a great electronic document supplier. eSign genie has performed well over the years and our clients love it. I think the value for what they offer can't be beat. I would definitely give them a try.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is being used for carrying out all the digital signatures for our reservations. The main business problem solved is that we do not need anymore the physical presence of the client for signing his contract.
  • quick and friendly customer support
  • user friendly interface
  • value for money
  • voiding of contracts
  • admin view
I would say it seems suited for most companies that are need of a digital signature tool but it might be less convenient for extremely heave workload of contracts
Reggie Stjernholm | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I really like how easy it is and affordable it is compared to DocuSign. It's still just as intuitive and easy to use. My customers never have problems figuring out how to sign contracts with eSign Genie. I've been using them since the beginning of my business in 2016 and still use them today! They aren't fancy, but they work very well. I also like how I can use it to sign my own PDFs if needed.
  • Affordable.
  • Quick to signature.
  • Intuitive.
  • More professional looking.
  • Follow best practices put in place by DocuSign.
  • Compete in the market (branding) more.
Well suited for small businesses. Not well suited for larger businesses since the time to drag and drop signature boxes, etc. is a bit more loose and takes a bit of time on my end. I wish it had a copy + paste feature (for the signature/date boxes) for the company using the form/building the signature document. Overall the customer has no trouble using it though that I've found which is a big deal!
February 04, 2021

eSigning Made Easy!

Ryan Moldovan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I am a solo bankruptcy attorney who needs to have clients be able to easily review and sign documents that I file with the court and use with other attorneys. eSign Genie has made it very simple for me to create signable documents for my clients that they can access through an email or text message link. The web site is easy to use and it only takes me a few minutes to create the documents. This has been a lifesaver for our firm during the pandemic as in-person meetings have been restricted so it solved a huge problem.
  • Easy to use
  • Lots of customizations to incorporate in your documents.
  • Did not take long to learn how to use. Tutorial was easy to follow.
  • Templates are nice touch so you don't have to recreate documents over and over again.
  • Price was much better than other esign companies.
  • Sometimes the web site is a little slow.
It does what I need it to do simply and cost efficiently; get me signatures on documents where I need them and quickly. My documents are not particularly complicated, so I can't say how well it would work for a larger organization that has many users as I am a solo attorney.
Score 10 out of 10
Vetted Review
Verified User
Human Resources, sales, marketing and NDA’s we have automated all employees documents and contracts. With COVID it made it easy
  • Price was great compared to others we looked at
  • Functionality was on par to the big boys
  • Integrated into our systems
  • We did not see any yet
We vetted out several and money and functions helped us pick eSign Genie
February 03, 2021

Good Product

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I used this product to get clients to electronically sign documents in a HIPAA compliant way. The signed documents where then able to be downloaded to my Google drive.
  • Ease of making forms
  • Able to be downloaded
  • Good customer service
  • At first it was a little confusing how to download my forms
It is well suited for mental health professionals who are doing telehealth only. It can be a HIPAA compliant way (with BAA) to get these documents signed.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our law office uses eSign Genie to obtain electronic signatures from clients and other parties on legal documents; such as contracts, forms, and e-documents. The business problem that it addresses is getting important legal documents signed in a timely, cost-efficient manner in a way that is easy and convenient for the client or other parties. Previously, our law office would mail documents to a client or other party to sign and send back to us with a pre-paid return envelope. Our previous method of getting documents signed was slow and not cost-effective.
  • Cost of service.
  • Ease of use.
  • Better mobile phone signature capture.
eSign Genie is well suited for law firms, medical practices, and any other business that regularly needs to have documents signed because it is easy to use, cost-effective, and convenient for the signer. All signatures captured using eSign Genie are legally binding under Federal law, so they are essentially the same as an old-fashioned ink signature.
Score 10 out of 10
Vetted Review
Verified User
eSign Genie has helped my agency get required documents signed and returned to us. Many of my customers don't have printers, so it was difficult to get forms to my customers, get it printed, sign it and send it back. Using eSign Genie, the process is so much easier for both my clients and myself!
  • Ease of Use
  • Cost of the product
  • User Friendly
  • The only issue I have with eSign Genie is that some of the insurance companies that I work with won't accept a document signed through eSign Genie.
Every client is required to sign at least two forms and I am required to keep them on file for at least five years. Before eSign Genie, it was expensive to mail the forms and it was difficult to get the forms back. Almost everyone can use eSign Genie and my clients have been great about signing and returning the forms. I rarely have to follow up which increases my productivity as well!
Jon Rittenhouse | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
eSign Genie is very easy to set up and use. eSign Genie has a very knowledgeable staff who are friendly and ready to help. The software allows you to set rules to delete incomplete forms automatically and much more. I had some trouble getting started, but the great guys at eSign Genie helped me figure out what I was doing wrong. We needed a way to digitize membership forms and eSign Genie has become a simple solution to a big problem. I am very happy with their product and their customer service.
  • Turns a PDF into a web form
  • Allows for form validation
  • Simple website integration
  • Optional API access
  • Snap feature for field alignment
eSign Genie has given me the ability to digitally intake new members as well as automate several tasks related to options selected on the form.
Score 10 out of 10
Vetted Review
Verified User
eSign Genie allows users to circulate document around the country, and the world if need be, for legally defensible signatures.
  • Legally defensible signatures
  • Computer and smart phone interfaces
  • Signatures with just a few clicks
  • Take less than a minute
  • Initial document set up takes experience
eSign Genie is well suited to sign contracts, forms, training records, any document you can imagine.
January 27, 2021

Simple and affordable

Score 10 out of 10
Vetted Review
Verified User
Incentivized
eSign Genie is very simple to use and has all the tools needed to go paperless. It allows the user to customize how the documents are filled out and they can be saved as templates to be reused, saving time and maintaining consistency throughout all the documents. It fulfills all the requirements of all the departments in our company, so every department uses it (sales, marketing, HR, regulatory, production, etc.). They offer a low price and were willing to accommodate our needs with pricing and features. All options work well for us as a small but growing business. eSign Genie offers PDF and Word upload, custom templates, customized branding, audit trail, and easy admin controls. It is flexible and fits our needs.
  • Intuitive
  • Templates
  • Customization
  • Canceled forms
It is affordable and accessible everywhere. It allowed the company to implement paperless record keeping, making it very easy in audits and traceability. All the signed files are located in eSign Genie and are also emailed to each signer as a record. It makes it very simple to retrieve the files when needed. This was especially useful during internal and external audits.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use eSign Genie to allow customers to agree to our TOS when they purchase. It’s being used as part of our new client onboarding process and it really streamlined the process. Without needing to interact with our team, new clients are able to seamlessly onboard themselves and begin working with us.
  • Integrates well with other softwares
  • Easy for customers to use on desktop
  • Easy to set up on our end as users
  • Easy to build into an automated workflow given the integration capabilities
  • Inexpensive given what it's capable of
  • Not easy for customers to sign documents embedded on webpages when accessing from a mobile device
Really great, cost-effective solution if you're looking to build document sign-off into an automated workflow, such as having customers agree to TOS when purchasing and having the signature completion automatically trigger another action, such as the delivery of your end product. I would highly recommend eSign Genie for this type of use case.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
eSign Genie has been fundamental in aiding our organization to stay in compliance with various government agencies, especially now during the Covid-19 issue affecting all of us. We have several people working from home and they have employees that they manage, out in the field. It has been a challenge to disseminate documents for signature and tracking to make sure they are returned on a timely basis – following up with snail mail originals. eSign Genie has absolutely changed the way we function and do business since this is all now done virtually and has relieved a lot of stress on managers and the organization’s home office employees.
  • The software has been designed for ease of use - very intuitive.
  • Uploading and setting up templates is quite easy.
  • The online chat has been very helpful and very immediate.
  • Training documentation could be better - it is hard to find online and when it is found, it is usually hard to read.
  • I haven't quite figured out how to manage documents once they have been fully executed. I'm afraid to lose them if I try too many things.
It is great for disseminating documents for signature for people working in different regions of the state and for those working at home. It is not so appropriate when documents are sent out that need to be notorized -- I haven't been able to find out if eSign Genie could still be used for these instances.
Score 9 out of 10
Vetted Review
Verified User
We use eSign genie for all our official contracts. As we work with organizations in very remote areas, having official digital paperwork is a massive gamechanger. We save a substantial amount of money and carbon on shipping documents back and forth.
  • Fast
  • Simple
  • Legally valid
  • Flexibility of changing signatories
  • Insufficient reminders when people are not signing
If you work internationally and have a lot of contracts that need be signed, especially in a pandemic world, this service is extremely valuable.
We always try to convince our corporate partners to sign up as well to facilitate the flow of information and paperwork in our drive to go 100% paperless.
January 26, 2021

Esign has Great Service

Score 10 out of 10
Vetted Review
Verified User
Since COVID all forms and authorizations are required to be signed electronically. [eSign Genie] has made this transition very seamless and yet allowed us to maintain our timely, efficient and professional processing of required forms and paperwork.
  • Explain use
  • Details
  • Cost
  • Nothing
All of my forms reached the intended recipient and I received a timely confirmation.
Score 10 out of 10
Vetted Review
Verified User
We use eSign Genie to send quotes via email to client's and track approved/signed quotes. The application is being used by the entire company to obtain legal signatures. It provides the ability to obtain a legal signed document from our client's for all quotes.
  • Capture Legal Signatures
  • Upload our Quotes and add fields for signatures and date
  • Easy to sign in from any location and upload documents
  • It is easy to use and is not missing any functionality that we need.
The application is a simple solution to obtain legal signatures on any document that you upload. It also has functionality to email the document to be signed to your client.
January 26, 2021

Esign Genie is great!

Score 10 out of 10
Vetted Review
Verified User
We use [eSign Genie] to secure rental agreements with our clients. It makes the process quick and easy for clients and us. Not only that it integrates with our reservation software.
  • Integration with reservation platform
  • Tracks the process
  • Ease of use
  • Don't have any
  • Don't have any
  • Don't have any
Great option for a company looking for an integrated, trackable solution to secure documents that require signatures.
Tino Go | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I'm CEO of a startup and I've been using [eSign Genie] to sign documents and contracts.

I've been using eSign Genie for over two years. They've made a lot of improvements to it since I started using the product. It's easy and fast to use and the user interface is very intuitive. It compares well with others I've used as a recipient.
The pay-by-document pricing is perfect for my infrequent needs.

  • Pay-by-document pricing
  • Easy and intuitive user interface
  • Fast and reliable
  • I have no complaints about the product.
The per-document pricing is perfect for low volume usage rather than a monthly subscription.
I'm a solo user, so it's perfect for my needs.
Return to navigation