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Overview

What is Jitterbit?

Jitterbit is a cloud integration technology for cloud, social or mobile apps. It provides accessibility for non-technical users, including easily creating API’s and data transformation scripts within the integrations.

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Recent Reviews

TrustRadius Insights

Jitterbit has been widely utilized as a middleware solution, enabling seamless integration between various systems and platforms. Users …
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Does the job!

8 out of 10
April 05, 2019
Incentivized
We have been using Jitterbit for a few years now and it's a well-designed product. We use it to integrate Banner with other auxiliary …
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Popular Features

View all 6 features
  • Monitoring console (10)
    9.3
    93%
  • Pre-built connectors (11)
    8.9
    89%
  • Support for real-time and batch integration (11)
    8.6
    86%
  • Connector modification (11)
    7.2
    72%
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Pricing

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Jitterbit

$100.00

Cloud
Starting Price Per Month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://www.jitterbit.com/platform/prici…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $1,000 per month
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Product Demos

Amplify Salesforce with Jitterbit Integration

YouTube

Jitterbit Harmony Summer Release '14 is here!

YouTube

Jitterbit Solution NetSuite-Shopify Order to Fulfilment Demo

YouTube

Jitterbit Solution Salesforce-NetSuite Quote-to-Cash Demo

YouTube

Jitterbit Speeds ServiceMax Integration with SAP Back office ERP

YouTube

NetSuite Integration - Jitterbit 5 Minute Demo

YouTube
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Features

Cloud Data Integration

Cloud data integration software simplifies the task of integrating data from multiple different cloud applications

8.4
Avg 8.2
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Product Details

What is Jitterbit?

Jitterbit combines APIs, integration and artificial intelligence. Using the Jitterbit API integration platform companies can rapidly connect SaaS, on-premise and cloud applications and instantly infuse artificial intelligence into any business process. This API creation technology enables companies to reuse business-critical applications and data to bring new offerings to market faster. Additionally, Jitterbit's industry experts work side by side with users' companies to accelerate innovation.

Jitterbit Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Jitterbit is a cloud integration technology for cloud, social or mobile apps. It provides accessibility for non-technical users, including easily creating API’s and data transformation scripts within the integrations.

Jitterbit starts at $1000.

Reviewers rate Monitoring console highest, with a score of 9.3.

The most common users of Jitterbit are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(44)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Jitterbit has been widely utilized as a middleware solution, enabling seamless integration between various systems and platforms. Users have leveraged Jitterbit to move data between systems such as Oracle DB and Salesforce, NetSuite and Salesforce, and legacy ERP systems and Salesforce. The software has eliminated the need for extensive development in Java or Net, allowing users to efficiently transfer data without writing code. It has proven to be invaluable in managing data flow between multiple systems, ensuring accurate and consistent data across platforms. Users have praised Jitterbit's features such as operation chaining, email notifications for success or failure, logging, scripting, and conditional mapping. Additionally, the user-friendly UI and field mapping tool have been commended for their ease of use and ability to streamline complex integration processes. Jitterbit's capabilities have been particularly beneficial in implementing Salesforce solutions, integrating HR systems with other departments for improved data management, and facilitating seamless sales order and shipping integration for eCommerce sites.

Versatile Data Integration: Users have found Jitterbit to be a highly versatile tool for data loading, mapping, and integration between different systems. Several reviewers mentioned that it allowed them to streamline their data processes without the need for coding, making it much easier to manage and connect SalesForce and NetSuite.

Configurable Logging and Notifications: The configurable logging feature in Jitterbit has been highly valued by users. Many reviewers have mentioned that it provides clear visibility of the progress and any potential issues in running jobs. Additionally, the ability to receive notifications online or via email has helped users stay informed even when they are not actively monitoring the system.

User-Friendly Interface: Reviewers appreciate Jitterbit's user-friendly interface compared to other similar products. Multiple users have stated that it does not require developer skills to utilize its capabilities effectively, empowering non-technical users to take ownership of the integration process. This ease-of-use aspect is seen as a significant advantage by many customers.

  1. Migration Issues: Some users have encountered difficulties with migrating updates to existing jobs in production, resulting in duplicated project items that need to be manually removed.
  2. Lack of Error Trapping: Reviewers have expressed frustration with the lack of trapping under-the-covers SOAP errors, such as when a query takes too long in Salesforce. This can lead to partial file pulls without proper failure notifications.
  3. Limited Debugging Capabilities: Several users have mentioned that the software's debugging capabilities are lacking. They suggested improvements such as adding checkpoints to track variables and a debugger, as well as enhancing logging options for better post-runtime review of integrations.

Users of Jitterbit have made several recommendations based on their experiences with the software. The most common recommendations include utilizing Jitterbit for integration needs, having a trained administrator to fully utilize its flexibility, and investing time in understanding the data flow between endpoints. Overall, users highly recommend Jitterbit for mid-size organizations aiming to scale at the enterprise level. They find it simple yet secure, with no hidden gaps or pricing surprises. Users suggest exploring Jitterbit's product offerings by reaching out to their team while taking into consideration the depth of scripting expertise required for Jitterbit developers.

Attribute Ratings

Reviews

(1-8 of 8)
Companies can't remove reviews or game the system. Here's why
Laura Sponaas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized

We have 15 Jitterbit projects in production right now (housing about 5 times as many jobs/operations that run at various times of the day/night) and QA/DEV environments that mirror those projects. Currently, these jobs primarily move business data to and from our Salesforce org. We are currently also looking at Jitterbit's API creation and management capabilities for real-time data needs, but have not put anything info production yet... only QA.

Integrations we currently have (Source/Targets):
Oracle ↔️ Salesforce
SQL ↔️ Salesforce
FTP ↔️ Salesforce
Salesforce ↔️ Salesforce
Local File ↔️ Salesforce (Used in Jitterbit Cloud Dataloader for one time import/exports)

Jitterbit Features we Use: *Including, but not limited to the list below*
Operation Chaining
Email Notifications (success or failure)
Logging (WriteToOperationLog)
Scripting
Operation Chunking
Project Variables for source/target credentials
Conditional Mapping
StringToHex/Base64Decode for creation of varBinary SQL data
Get/Set Last Run Time – for pulling only modified records since last successful run
SQL Target Db Pre-script - Include Null Updates
Temporary Storage (for csv files to use further down Operation chain)


  • Logging - totally configurable by the user, you can log any details about your running jobs, online (WriteToOperationLog) or to an email.
  • Cloud management environment. Can manage users and/or the running of operations from the website and do not need a client application to do so.
  • Client application is full featured and allows for greater control than our last "EDI"-type product we owned.
  • Operation-chaining -- a necessity! And it works well.
  • Migrating operations from QA to Production work well for initial deployment, however, when migrating an update to an existing job to production, sometimes certain project items are duplicated. This is not the end of the world... the duplicates can be removed, but would be nice if it was not required.
  • I have not found a way to trap under-the-covers SOAP errors (for example, when a query you are running against Salesforce takes too long). You get a warning error in the operation log that the job only pulled a "partial" file, but it does not fail.
Salesforce ETL needs, DB-to-DB ETL needs, RESTful API needs, etc.
Laura McDonough, PMP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Jitterbit to manage the flow of data between multiple systems. While managed by one department, it synchronizes data and transformations to support processes across multiple departments. Our main objective is to create a clear flow of data, ensure the system of record is that data is accurate and consistent across platforms.
  • Ease of use - while being more technical is useful, you don't need to be a developer to use many of JItterbit's capabilities
  • Customer Support - we have always had great responsiveness to any questions or issues encountered
  • Reliability - Jitterbit has been extremely reliable with no major outages in the recent past
  • Integration recipes for more platforms - e.g. JIRA
  • Fewer upgrades - there are upgrades every couple of weeks so if you are not using the cloud version, you need to manually "keep up"
Jitterbit is suited for organizations where you need to move data from one system to another, and/or transform it while doing so. It's great for moving data between popular products in use by many enterprises today including Salesforce and NetSuite. It's also well suited for organizations who cannot afford to keep an integration developer on staff. Since Jitterbit makes available many recipes to map data between popular applications, a well-trained business user could handle many of the configurations.
November 06, 2015

Jittery

Ankur Goswami | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using Jitterbit to Integrate our ERP (JD Edwards) with our CRM - Salesforce.
  • Ease of use.
  • Flexibility to code.
  • Administration, logging and publishing code.
  • It can integrate with DB and other third party apps well, but it would be nice if we could also invoke existing processes / code (Like SSIS etc) from Jitterbit.
  • Would be nice if Jitterbit could also implement JD Edwards API to invoke business logic within JDE.
Scalability - Jitterbit supports many different types of integration including SFTP, i.e. it can also be used as an EDI tool for ERP applications.
Scott Boetig | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I've been using the Jitterbit data loader for all my Salesforce data needs for about 4 years. It is far superior to the standard Salesforce Apex Data Loader in so many ways. I know many other consultants in my organization and others who use it to manipulate data in Salesforce.
  • Preserves mappings so that you don't have to redo them. This was my biggest frustration with Salesforce's Apex Data Loader. I believe they may have added this functionality now but Jitterbit does this well and I'm not interested in switching back.
  • Platform independence: I recently had a customer that required consultants to use MacBook Pros. My company laptop is a PC. Since Jitterbit is cloud-based, I was able to create mappings on one computer and execute them on the other.
  • Ease of use: Jitterbit is simple to use and has a very intuitive interface. It auto-creates log files so that you can review the results of your data operations.
  • One recent complaint is that I kept getting prompted in the application to upgrade but when I clicked the upgrade button I received a cryptic error. It didn't seem to affect the application fortunately. This occurred on both the Mac and PC versions.
My experience to this point is only with the free version.
March 16, 2015

Jitterbit 5.3 Review

Score 6 out of 10
Vetted Review
Verified User
We use Jitterbit to connect with and transfer data between certain of our clients' systems with our own SaaS product via web services.
  • Jitterbit makes it easy to visualize the process flow of operations that it participates in.
  • Once configured correctly Jitterbit runs reliably without much maintenance attention required.
  • Jitterbit support has been responsive when we've needed to engage them for assistance.
  • Setting up secured connections for web services required tweaking multiple application configuration files and custom code to get the support that we needed.
  • The proprietary scripting language is relatively capable for data transformation, but could be improved to handle more complex scenarios. Presently, anything outside it's capability requires a custom Java plugin to be written.
  • Jitterbit's mapping tool is fairly powerful, but entering a large amount of field information for data mapping and transformation can be time consuming and cumbersome.
  • I feel like the documentation for advanced users is inadequate and I was forced to open support cases to ask questions, for which answers should be available online.
  • Our implementations required developer-level skills including a good working knowledge of XML and XML Style Sheets.
It seems like if your integration needs are simple, your schemas are stable and well defined or your needs fall into an area where Jitterbit has a connection wizard, then implementation can go very quickly. If you have more complex needs then you may wan to plan for some bumps in the road.
Don Waters | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We used Jitterbit Standard Edition for our client to integrate two 2 endpoints. One was Salesforce, a SaaS-based CRM system and the other was Sage MAS 200 ERP (formerly MAS 90). Sales Orders are entered to Salesforce and then upon update are sent to Sage MAS 200 ERP as an import process via the Visual Integrator module. We also have bidirectional update of Ship to Addresses , Customer records, and Item records.
  • Great for endpoint to endpoint integration where data transformation is an important component of the process.
  • Visual nature of the mapping is very good and the general visual layout of the processes employing these mappings is also very good.
  • Copying of process and mappings make the integration a lot easier than it would otherwise be.
  • Scripting language takes some getting used to depending on your programming background.
  • There is a lack of some standard template procedures that could be used to create variations from the template. This would be very beneficial.
  • Logging utility needs a re-write since the filtering is not very intuitive and sometimes is not very effective.
If you are looking at standard integration with an existing Enterprise Connector like Salesforce, SAP or Oracle, then this is a great tool. It is a little more difficult when one of the endpoints has some limitations. Our MAS endpoint was problematic, at best. The lack of ODBC updates on that end made for some serious issues. This is not due to Jitterbit, but the MAS product itself, so this is a word to the wise to be sure that all of your endpoints have what you need to get the job done in a reliable and verifiable way. You will need the ability for both endpoints to report back the status of all updates. Without that capability, the job can quickly become difficult. Again, this is more about the endpoints than about Jitterbit, which is a robust SaaS integration platform.
Score 6 out of 10
Vetted Review
Verified User
We have Veeva which is an application on SFDC which is our CRM system. Jitterbit us used as an application for pulling the data to our data warehouse and pushing our updates/data to the Veeva cloud. It is mostly used in the Pharma Healthcare business of Bayer. We migrated to Veeva from Siebel in Jan 2013 and since then we have been using Jitterbit. I have been supporting Jitterbit since 9 months. We have come across many data related issues along with some process related. I can mention the ones which I faced myself and how i interacted with the Jitterbit Support Team. There are issues with pulling the long/free text fields. Also, there was one scenario where null values were being populated instead the actual value. These are all dbUpdate Plugin related issue. The log which Jitterbit creates is not self sufficient neither self explanatory. I think it could give more detailed log for troubleshooting the issue. If the plugin was updated by the Jitterbit team, it was not properly tested and was provided for us to migrate it to our Production environment and it disturbed the whole environment. I think there should be a process in place for validation and verification of any updates given to the customer.
I did work closely with the Jitterbit support team . They are very helpful and prompt.
  • Good support team
  • Does not use complicated code
  • Users can easily understand the structure
  • Need better performance with SFDC cloud
  • Need to have a better process aligned
  • Need to improve the log so that it is self ecplanatory to troubleshooting an issue
According to my experience, I think it has to come up with much compatability with SFDC cloud.
April 11, 2014

Jitters of JitterBit

Score 4 out of 10
Vetted Review
Verified User
Jitterbit was used to automate the ETL engine running across several databases to populate the data warehouse. It integrated very well with the SQL/MYSQL interface and worked seamlessly. It addressed the problem of product integration from various departments and saved company a lot of money as additional manpower was not required. Jitterbit was used only in the IT department.
  • Integration to multi platform tools
  • Pipelining a complicated workflow
  • Messaging and jogging for critical workflows
  • GUI
  • It needs to have a better API and some example codes
  • Sometimes it's pretty slow
The key question would be, does my application fit into a workflow model? If Yes then Jitterbit can help. Standard interfaces such as XML and logging between the various modules would definitely help to understand the jargon given out by Jitterbit. Overall the learning curve is not so steep for Jitterbit.
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