Overall Satisfaction with JumpCloud
The product unifies our IT stack and employee IAM / SSO experience. Its a phenomenal platform that overlaps different vertical technologies and all-in-all reduces onboarding / offboarding time and burden, enhances productivity for both users and administrators, and helps drive profitability by reducing cost.
- Unified Directory
- Identity Access Management
- Password Management
- User Lifecycle Automation
- Device Lifecycle Automation
- Mobile Device Management
- Android Support
- Integrations with other systems
- Managing offboarded users ("Suspended" users are licensed / billed)
- Different license types for guests / frontline workers / contractors
- Managing Guest IAM
- Positive ROI by reducing spend on alternative separate solutions and increasing profitability
- Positive ROI on reducing administrative burden and process time increasing admin / ops productivity
- Positive ROI on reducing employee access-related friction and improving productivity
- Negative ROI on not being able to suspend user accounts as they are still billed
- Negative ROI on not having a proper license / solution for guests, external collaborators etc
Do you think JumpCloud delivers good value for the price?
Yes
Are you happy with JumpCloud's feature set?
Yes
Did JumpCloud live up to sales and marketing promises?
Yes
Did implementation of JumpCloud go as expected?
Yes
Would you buy JumpCloud again?
Yes