Skip to main content
TrustRadius

Overview

What is Opal?

Opal is a platform for brands, used to plan, create, and calendar their content - across teams and channels. Opal aims to enable tight alignment and high levels of efficiency. Marketing teams from companies such as Starbucks, Microsoft, and Target…

Read more
Recent Reviews

TrustRadius Insights

The software has been highly praised by users for its ability to streamline collaboration, improve efficiency, and enhance visibility …
Continue reading

Can't live without it.

10 out of 10
February 18, 2016
Incentivized
I recommend Opal to clients for use in their digital departments, and then help to oversee execution of day-to-day social and digital …
Continue reading
Read all reviews

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $10,000 per year
Return to navigation

Product Demos

Beauty | Black Opal True Color Stick Foundation & Beauty Blender (Demo & Review)

YouTube

TechTalk: GE / FirstBuild Opal Nugget Ice Maker Review and Demo - Make Sonic Pellet Ice at Home!

YouTube

Faux Opal Resin Cabochons DIY Tutorial Demo (ArtResin)

YouTube

Review & Demo: Black Opal True Color Liquid Foundation

YouTube

TechTalk: GE Profile Opal Version 2.0 Nugget Ice Maker Review & Demo - Sonic Pellet Ice at Home!

YouTube

BLACK OPAL FOUNDATION STICKS REVIEW AND DEMO

YouTube
Return to navigation

Product Details

What is Opal?

Opal is a platform for brands, used to plan, create, and calendar their content - across teams and channels. Opal aims to enable tight alignment and high levels of efficiency. Marketing teams from companies such as Starbucks, Microsoft, and Target use Opal to collaborate, plan, and visualize, while ensuring an always-unified brand voice.
  • Plan every facet of the brand experience, to ensure consistency throughout every moment and across every channel.
  • Create content exactly how its audience will experience it in market.
  • Calendar work in a central, visual hub to maximize impact in market.
Opal helps customers achieve:
  • faster content creation
  • faster marketing approvals
  • ROI through time saved

Opal Features

  • Supported: True-to-life content previews
  • Supported: Shared visual calendar
  • Supported: Auto-build marketing presentations
  • Supported: Free-form space for interactive briefing and brainstorming
  • Supported: Chat and activity logs
  • Supported: Custom campaign and content templates
  • Supported: Collaboration via workflows and approvals
  • Supported: Historical record of all campaigns and content

Opal Screenshots

Screenshot of Preview content exactly as it will appear in market to the audience. Collaborate with teammates and track changes in the  Chat & Activity window.Screenshot of View scheduled Moments across all campaigns on the Calendar -- by day, week, or month.Screenshot of Plan marketing content and campaigns using Boards, a free-form space for brainstorming, briefing, and scenario planning.

Opal Video

Opal Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS
Supported LanguagesEnglish

Frequently Asked Questions

Opal starts at $10000.

Airtable, Asana, and monday marketer are common alternatives for Opal.

The most common users of Opal are from Enterprises (1,001+ employees).

Opal Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)70%
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(11)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

The software has been highly praised by users for its ability to streamline collaboration, improve efficiency, and enhance visibility across multiple teams. It enables users to easily share marketing calendars, coordinate upcoming campaigns, and track marketing beats, ensuring alignment and project management. Users find it valuable for simplifying the process of client approvals, speeding up the workflow, and promoting communication and accountability within teams. Additionally, it serves as a single source of truth for brand campaigns, centralizing and organizing finished assets. With its user-friendly interface and wide range of features, the software has proven to be an indispensable tool for businesses looking to enhance their social media management and content organization. From facilitating scheduling social media posts to consolidating plans across multiple teams, it offers a simple and efficient solution for improving productivity and achieving marketing goals.

Intuitive and User-friendly Platform: Users find the platform intuitive and user-friendly, making it easy to navigate and work with. Many reviewers have praised the well-designed user interface, which allows for efficient content management and collaboration across teams.

Time-saving Duplicate Content Feature: The ability to duplicate content across multiple social channels with just a few clicks is highly appreciated by users. This feature saves users time and reduces confusion compared to using other platforms. Some users have specifically mentioned that this functionality is a major advantage of the platform.

Seamless Integration with Sprinklr: Users like that the platform integrates well with Sprinklr, allowing them to utilize tagging conventions effectively. The connection between the platform and Sprinklr is usually smooth when publishing content, which has been positively noted by many reviewers.

Difficult Navigation: Many users have found the platform difficult to navigate and the layout confusing, leading to frustration and wasted time. Some reviewers have mentioned that it takes them a while to find the features they need or understand how to perform certain tasks.

Confusing Initial Setup: Users have struggled with the initial setup process, finding it confusing and time-consuming. Several reviewers mention that they had difficulties getting started with the platform due to unclear instructions or complicated steps.

Integration Issues with Sprinklr: Users experienced difficulties with the connections between the platform and Sprinklr, resulting in incorrect information feed. This has caused frustration for some customers who rely on accurate data from Sprinklr for their social media management.

Users have provided several recommendations based on their experiences with the software. The most common recommendations are to:

  1. Take advantage of the pre-recorded trainings and seek assistance when needed. Users have found it beneficial to access the software's pre-recorded trainings and attend training sessions to fully understand the features and functionalities. They suggest reaching out to colleagues or the support team for help whenever required.

  2. Utilize the software for coordinating between teams. Many users have found the software helpful in facilitating collaboration and coordination between teams. It allows for efficient communication and seamless sharing of information, making it easier to work together on projects.

  3. Use the software for organizing marketing assets and planning integration communications. Users recommend using the software as a tool for organizing marketing assets and planning integration communications. Its user-friendly interface and efficiency after completing a crash course make it ideal for managing content across teams.

Overall, users strongly recommend this software for enterprise brands that require effective coordination among a large number of people collaborating on content. By attending training sessions, utilizing pre-recorded trainings, and seeking assistance when needed, users can make the most of its features to work smarter and enhance productivity.

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
July 28, 2019

Love it!

Jasmine Sullivan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Opal to stay aligned and connected across all lines of business on social content.
  • Allows me to present visuals of content that's easy to understand.
  • Review processes are made simple and are streamlined.
  • Helps me stay within character count when planning content.
  • Wish it allowed a quote tweet feature. I need this very often for my role.
I love this program! Can't rave about it enough. It makes content planning so much easier.
  • N/A
Return to navigation