Oracle CRM Reviews

146 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

Do you work for this company? Learn how we help vendors

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-2 of 2)

Companies can't remove reviews or game the system. Here's why.
February 19, 2015
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Usability

9
I give this rating because I personally don't have any difficulty using the system. I didn't have any difficulty learning the system either. I know that in my position I am taking complaints from users who are having issues with the oracle sites but most of the time it is user error or a technical issue and they need to be using it in the best way possible. I do think it is one of the easiest sites for applying online and hiring candidates. In my 10 years of dealing with so many other recruiting and career sites like Kenexa Brassring, Erecruit or Peoplesoft, I don't recommend any of those at all. Oracle CRM/Taleo is by far the easiest site for applicants to apply, the easiest site for recruiters to hire and the easiest site to manage your hires.
Read this authenticated review

Feature Scorecard Summary

Customer data management / contact management (23)
8.3
Workflow management (23)
5.2
Territory management (22)
4.8
Opportunity management (21)
7.4
Integration with email client (e.g., Outlook or Gmail) (21)
5.0
Contract management (19)
6.6
Quote & order management (20)
6.4
Interaction tracking (22)
6.2
Channel / partner relationship management (19)
6.8
Case management (22)
7.7
Call center management (20)
6.4
Help desk management (22)
4.9
Lead management (20)
7.4
Email marketing (18)
5.4
Task management (21)
6.9
Billing and invoicing management (17)
6.2
Reporting (20)
5.7
Forecasting (21)
7.9
Pipeline visualization (20)
5.7
Customizable reports (22)
6.4
Custom fields (22)
8.7
Custom objects (22)
6.6
Scripting environment (20)
6.5
API for custom integration (21)
5.3
Single sign-on capability (20)
8.3
Role-based user permissions (22)
8.5
Social data (16)
6.7
Social engagement (16)
6.7
Marketing automation (18)
5.9
Compensation management (15)
6.7
Mobile access (17)
8.2

What is Oracle CRM?

Oracle's integrated Customer Relationship Management (CRM) solution is a set of applications that give users information-driven sales, service, and marketing. Oracle CRM is built on an open, standards-based architecture to streamline business processes, improve data quality, and allow key divisions to draw from the same source of data.

Oracle CRM Integrations

Oracle CRM Competitors

SAP CRM, Salesforce, Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)

Oracle CRM Technical Details

Operating Systems: Unspecified
Mobile Application:No