ProductPlan has given better results without much effort in learning to use the software itself since other platforms have been very complicated and the ROI was not very pleasant compared to this platform. With ProductPlan work efficiency has been increased since workflow …
It's definitely an improvement over our old Enhancements list that anyone could add to and just collected dust on a Share drive. ProdPad allows ideas to be sorted and archived, plus let's people comment on ideas - so it's pretty obvious is something is a good idea with lots of support or just some crackpot theory.
With ProductPlan you have the ability to manage a project with a totally objective simplicity, it is enough to have a few tasks, organize them, assign the work team that will be performing the respective tasks, customize the route and that's it. ProductPlan is rich in features to get a good project management without having a great learning curve to be able to use this platform, big or small, whether it is very deep or with basic tasks.
I'd like to see a better way to handle archived/won't do/already released feedback or ideas so that you have a bit of a history of requests and what has happened to them.
Excellent quick response from team members, great opportunities to engage in design discussions for upcoming features, never had a bug last long or go unresolved. Overall, support is one of the best parts of working with ProdPad.
There are very few problems that we have had with this platform, but from the technical support it has solved everything immediately, from errors with the page to small questions of use. We have simply had a quick response without a hitch when needing help from the ProductPlan support team.
We were just capturing ideas in an Excel workbook, but that forced ownership to a single user for changes and updates and there wasn't any direct integration with project backlog. We actually didn't select ProdPad, a new VP came and brought it with him because it worked so well at his last place. Everybody here jumped on board, though.
ProductPlan is a direct competitor to Aha!. Whereas JIRA and Trello are for mostly handling the operational tasks, ProductPlan and Aha! are for strategizing. ProductPlan is very well suited to give straight communication on what to achieve in the future and why. JIRA and Trello are the tools managing how to achieve those tasks.