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Proofpoint Email Protection

Proofpoint Email Protection

Overview

What is Proofpoint Email Protection?

Proofpoint Email Protection is available as an on-premise or cloud based solution and blocks unwanted, malicious and impostor emails with granular search capabilities and visibility into all messages. Outbound controls include encryption and data loss prevention, while continuity capabilities ensure…

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Recent Reviews

TrustRadius Insights

Proofpoint Email Protection is widely used across organizations for its robust capabilities in email encryption, URL protection, and virus …
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Proofpoint Email Protection Review

9 out of 10
August 30, 2020
We use Proofpoint for all our inbound and outbound email protection. We have stopped spam from entering our network. Typically users do …
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Great tool

9 out of 10
August 14, 2020
Incentivized
Proofpoint Email Protection is being used by us as an email gateway kind of thing. It filters and gets rid of unwanted emails (SPAM and …
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Protection at its best

9 out of 10
December 18, 2019
Incentivized
It is being used across the whole organization; it helps in blocking suspicious URLs and helps us in keeping safe from phishing campaigns. …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • Anti-malware (76)
    10.0
    100%
  • Customizability (75)
    10.0
    100%
  • Threat Detection (75)
    9.0
    90%
  • Management Tools (74)
    8.0
    80%

Reviewer Pros & Cons

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Pricing

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Unavailable

What is Proofpoint Email Protection?

Proofpoint Email Protection is available as an on-premise or cloud based solution and blocks unwanted, malicious and impostor emails with granular search capabilities and visibility into all messages. Outbound controls include encryption and data loss prevention, while continuity capabilities…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Secure Email Gateway

Secure email gateway software prevents the transmission of emails that contravene company policy or contain malware, phishing attacks, spam or other unwanted emails

9.2
Avg 8.4
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Product Details

What is Proofpoint Email Protection?

Proofpoint Email Protection is available as an on-premise or cloud based solution and blocks unwanted, malicious and impostor emails with granular search capabilities and visibility into all messages. Outbound controls include encryption and data loss prevention, while continuity capabilities ensure business communications can continue as normal in the event of an email outage.
With Proofpoint's Email Protection, you can protect your people, data, and brand from today’s threats with:
  • The ability to detect BEC or malware-free threats using our machine learning impostor classifier (Stateful Composite Scoring Service)
  • Nearly unlimited email routing capabilities utilizing our advanced email firewall.
  • Robust reporting and email tracking/tracing using Smart Search.
  • TAP, DLP and Encryption built into the same console providing a single pain of glass for management purposes.
  • Unwanted email management that allows users to decide which emails they would like to see in their inbox.

Proofpoint Email Protection Features

  • Supported: Ability to detect BEC or malware-free threats using our machine learning impostor classifier (Stateful Composite Scoring Service)
  • Supported: Nearly unlimited email routing capabilities utilizing our advanced email firewall.
  • Supported: Robust reporting and email tracking/tracing using Smart Search.
  • Supported: TAP, DLP and Encryption are built into the same console providing a single pain of glass for management purposes.
  • Supported: Unwanted email management allows users to decide which emails they would like to see in their inbox.

Proofpoint Email Protection Video

Proofpoint Email Protection: Protecting Against Impostor Email Threats

Proofpoint Email Protection Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported CountriesUnited States, Canada, United Kingdom, Germany, France, Italy, Australia, Japan
Supported LanguagesArabic, Bulgarian, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian (Bahasa), Italian, Japanese, Kazakh, Korean, Malay, Norwegian, Polish, Portuguese (Brazilian), Romanian, Russian, Sinhala, Slovak, Spanish, Swahili, Swedish, Tamil, Thai, Turkish, Ukrainian, Urdu, Vietnamese

Proofpoint Email Protection Downloadables

Frequently Asked Questions

Cisco Cloud Email Security, Symantec Encryption, and Mimecast Advanced Email Security are common alternatives for Proofpoint Email Protection.

Reviewers rate Anti-malware and Customizability highest, with a score of 10.

The most common users of Proofpoint Email Protection are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(211)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Proofpoint Email Protection is widely used across organizations for its robust capabilities in email encryption, URL protection, and virus scanning. Users have praised the software for its granular control over inbound and outbound email, allowing for detailed overview and management. The software effectively filters all incoming and outgoing emails, surpassing the capabilities of previous mail filter solutions by significantly reducing malware, viruses, and spam. One notable feature that users appreciate is the impostor detection, which has proven to be highly effective in reducing attacks targeting executives for gift cards and other goods.

Proofpoint seamlessly integrates with Office 365, offering an added layer of protection by preventing phishing and spoofed emails from reaching users. It acts as a primary spam filter, providing daily digests of filtered mail to users. For clients who prefer not to operate a dedicated email gateway, Proofpoint serves as a shared service, delivering robust perimeter defense for all email traffic. The software's ability to block communication based on domain, content, and malicious sites or links has proven successful in stopping the spread of malicious phishing content. Overall, Proofpoint Email Protection serves as a dependable email gateway that protects both inbound and outbound email users from malicious threats while efficiently minimizing spam and junk emails.

Granular control of inbound and outbound email: Users have been impressed with the granular control offered by Proofpoint for managing both inbound and outbound email. Several reviewers have mentioned that they appreciate the ability to configure rules for mail, which allows them to tailor their email management according to their specific needs.

Extensive spam detection capabilities: Many users have praised Proofpoint's extensive spam detection capabilities. They have mentioned that the software is highly effective in detecting and stopping spam, with some stating that it can detect and stop around 99% of spam. This feature has been greatly appreciated by reviewers as it helps maintain a clean inbox.

End-user services and reduced administrative work: Reviewers have highlighted the end-user services provided by Proofpoint as a major advantage. They mention that these services greatly reduce administrative work as users are able to create their own filters and release their own mail. This self-service capability not only saves time but also empowers users to manage their emails effectively.

Confusing and Cumbersome User Interface: Users have found Proofpoint's user interface to be confusing and cumbersome, requiring extra steps and making it difficult to perform tasks quickly. Some users suggest that the UI should be improved for better understanding and easier access to all features. They find the GUI interface confusing and not easy to navigate, with abysmal default settings that make it challenging to effectively filter out unwanted messages. The layout of the email protection, TAP, and TRAP dashboards has been mentioned as inconvenient, prompting users to express a desire for a more modern-looking and streamlined user interface.

Difficulties in Validating DKIM Initiation: Some users have encountered difficulties when trying to validate DKIM initiation with Proofpoint. They find the configuration consoles and options provided by Proofpoint a bit complicated, leading to confusion. As a result, they express the need for more in-depth rule customization options beyond what is currently offered.

Troubleshooting and Support Issues: Users have expressed dissatisfaction with troubleshooting and support for Proofpoint, stating that it is not straightforward. Some users have experienced unresponsiveness from the support team, encountering long wait times for resolution without receiving acknowledgement when certain components or features do not function as expected. The cluttered support portal filled with outdated information makes it difficult for them to find documentation. To improve support and case resolution, users suggest having a TAM or CSM available. Additionally, some users feel that customer support can be too generic and unhelpful at times, recommending the addition of a chat-bot assistant for better understanding of software features and issue resolution.

Attribute Ratings

Reviews

(76-95 of 95)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Proofpoint Email Protection is used at the enterprise level. This solution acts as an email gateway that receives email on our behalf, does checks for any possible virus, spam, bulk, or other policy filters before delivering email to users within the corporate environment. The emails are further checked for any customized policies like sender or receiver level restrictions, blacklisting or whitelisting, policies around file types or extensions, size of the message or attachment, etc.
Score 10 out of 10
Vetted Review
ResellerIncentivized
We use Proofpoint Email Protection to protect our own Mailtraffic, but as an MSSP (Managed Security Service Provider), our main goal is to resell it to our customers as a managed Service. We run a lot of PPS Gateways in our Datacenters. Proofpoint Email Protection aims to be a carefree solution for every administrator, as far as it's possible. I don't want to sell (you) anything. I am a technician, not a sales guy. Therefore, I'm going to write this review from a technical Point-of-View.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
We use Proofpoint Email Security for incoming, external e-mail in our organization, as our primary defense against spam and other security threats, and as a way to maintain e-mail continuity if our internal Exchange server is offline or otherwise unreachable. It prevents our users from getting flooded with unsolicited emails and phishing attacks, in most cases, which is extremely important.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Proofpoint Email Protection is used enterprise-wide at our organization as our email filtering and security solution. Our instance resides in the cloud and serves as the first mail hop within our receiving email domains. Along with other Proofpoint products, it helps protect against phishing, malware, impostor and fraud emails, spoofed messages, and others.
April 26, 2019

Proofpoint Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Proofpoint Email Protection acts as cloud mail relay used by the whole company. Gives protection from viruses, phishing emails, URL sandbox, and attachment sandbox. It helps the SOC team to understand trends and current security status, including alerting about potential infections, because there is no 100%.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Proofpoint Email Protection is deployed company-wide. It helped address multiple perspectives of secure mail customization, better email protection, and threat blocking/remediation. It also allowed us to bring our archiving into one product. Even though the archiving is a separate piece, it is at least under the same bill and better than what we had prior.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Proofpoint is being used as an email gateway and it has excellent features which correspond with the global threat landscape. This helps us with better visibility to have strategic decisions and respond better. Most of the campaigns are being stopped by Proofpoint TAP appliance also.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Proofpoint is being used across the entire organization to prevent spam and malware. The additional features, sandboxing, URL rewrite, and spoofing protection protect our organization against other threats over email. Proofpoint also provides and in depth dashboard to gain insight into what sort of attacks we are experiencing and which users are being targeted.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Proofpoint Email Protection is being used by across our whole organization. It is currently used to handle all of our inbound spam, malware and threat detection. The nature of our business relies on supporting corporations, so Proofpoint Email Protection allows us to securely communicate with our customers while minimizing our risk to bad actors.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Proofpoint is used to process incoming and outgoing email for Canisius. The spam/malware protection is essential to ensuring our email infrastructure is operating at a high rate of efficiency. The data it collects allows us to investigate issues and track trends.
Score 10 out of 10
Vetted Review
Verified User
Incentivized

We use Proofpoint as our incoming and outgoing email gateway. Proofpoint manages all of our spam, virus checking. Proofpoint also manages our URL and attachment checking for all emails.

Proofpoint also delivers all of our internal application traffic to internal and external email addresses. Proofpoint provide targeted attach protection and helps us mitigate any threats to our Email landscape.

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our Proofpoint Email Protection service was implemented on-premises and utilized for the entire organization and protects roughly 18,000 active mailboxes. Given that e-mail based threats are some of the most successful attack vectors it was critical for our organization to have a solid protection system in place. We utilize the services for anti-spam, anti-virus, internal e-mail policy enforcement, advanced threat protection along with it's reporting and smart search capabilities.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Proofpoint Email Protection for all users in our company. We host our Exchange services and use Proofpoint Email Protection as our primary spam filter. All users have their mail filtered by our Proofpoint system, and each user has their mail which meets the "bulk" signatures filtered out, and given back to them each day in the form of a morning digest. Proofpoint does an excellent job of filtering mail and giving insight and granularity into the IT team for making changes and releasing email.
Tim Slater | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The BC Forest Practices Board uses Proofpoint Email Protection organization-wide. It is an effective tool that we have been using for many years. The support is also very good.
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