Overall Satisfaction with Proofpoint Email Protection
Proofpoint is used to protect the organization's e-mail system, along with other components. It helps protect customer information, to provide encryption, and provide TAP Real Time Protection to email.
- TAP protects our board members against targeted spear phishing
- Prompt review of potential zero day email exploits
- Very intuitive GUI, that helps you find what you need, along with the metrics and reports needed.
- Sometimes support does lag, on certain incidents. Not able to get direct phone support for a case. Need to wait for a call back.
- Proofpoint Online notice for potential Proofpoint Hosting issues lags when needed immediately.
- Changing of account managers seems to be happening a lot.
- Proofpoint able to add zero day exploit definitions to all clients, once found
- TAP able to protect executive board members and highly valuable targeted employees
- Great reports to provide to auditors and examiners