Proofpoint - A Real World Example
April 15, 2019

Proofpoint - A Real World Example

michael friedman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Proofpoint Email Protection

Proofpoint is used to protect the organization's e-mail system, along with other components. It helps protect customer information, to provide encryption, and provide TAP Real Time Protection to email.
  • TAP protects our board members against targeted spear phishing
  • Prompt review of potential zero day email exploits
  • Very intuitive GUI, that helps you find what you need, along with the metrics and reports needed.
  • Sometimes support does lag, on certain incidents. Not able to get direct phone support for a case. Need to wait for a call back.
  • Proofpoint Online notice for potential Proofpoint Hosting issues lags when needed immediately.
  • Changing of account managers seems to be happening a lot.
  • Proofpoint able to add zero day exploit definitions to all clients, once found
  • TAP able to protect executive board members and highly valuable targeted employees
  • Great reports to provide to auditors and examiners