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Dialpad Ai Meetings

Dialpad Ai Meetings
Formerly Dialpad Meetings

Overview

What is Dialpad Ai Meetings?

Dialpad Ai Meetings is a web conferencing platform with document management capability that integrates with third-party applications such as Google Drive, LinkedIn, Evernote, and Dropbox. It includes features such as screen sharing, call controls, call recording, and a mobile application.

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Recent Reviews

Love it

10 out of 10
March 30, 2024
My organization uses Dialpad Ai Meetings for both internal staff 1:1 meetings and for conversations with clients. This tool addresses the …
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TrustRadius Insights

Clean and user-friendly interface: Reviewers have consistently praised the clean, simple, and easy-to-use user interface of …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 21 features
  • Desktop sharing (48)
    9.8
    98%
  • Meeting initiation (47)
    9.8
    98%
  • Audio conferencing (55)
    8.2
    82%
  • High quality audio (49)
    8.1
    81%

Reviewer Pros & Cons

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Pricing

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Free

$0

Cloud
per month

Business

$20

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.dialpad.com/pricing/#meetin…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $20 per month
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

8.9
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.9
Avg 8.0

Online Meetings / Events

Features related to hosting and attending meetings and events online.

8.8
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.8
Avg 8.5

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

9.1
Avg 8.4

VoIP system collaboration

Team collaboration via cloud phone system

8.5
Avg 9.5
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Product Details

What is Dialpad Ai Meetings?

Dialpad Ai Meetings is an HD video conferencing platform used for face-to-face with clients and colleagues from any location, featuring one-click video conferencing, live Ai transcriptions, intelligent collaboration features, and advanced host controls to ensure meetings stay productive and personalized, on any device.

Dialpad Ai Meetings Videos

Video meetings can be conducted in a web browser or Dialpad app, on any device. Dialpad Meetings is a video conferencing tool with built-in AI that takes meeting notes and action items.
In this TrustRadius produced video, one of our teammates who has never used Dialpad before goes through an "unboxing" demo.

Dialpad Ai Meetings Competitors

Dialpad Ai Meetings Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Dialpad Ai Meetings is a web conferencing platform with document management capability that integrates with third-party applications such as Google Drive, LinkedIn, Evernote, and Dropbox. It includes features such as screen sharing, call controls, call recording, and a mobile application.

Dialpad Ai Meetings starts at $20.

RingEX, Vonage Business Communications, and 8x8 Work are common alternatives for Dialpad Ai Meetings.

Reviewers rate Slideshows and Q&A and Participant roles & permissions highest, with a score of 9.9.

The most common users of Dialpad Ai Meetings are from Small Businesses (1-50 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(185)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Clean and user-friendly interface: Reviewers have consistently praised the clean, simple, and easy-to-use user interface of UberConference. Many users have found the interface to be streamlined, intuitive, and easy to navigate and understand.

Easy setup for new users: Several reviewers have appreciated the web-based platform's straightforward setup process, which makes it accessible even for new users. The ease of sign-up and intuitive use of the platform allow beginners to quickly get started without any complexity.

Reliable customer support: Users have expressed their satisfaction with UberConference's reliable and responsive customer support. Many reviewers consider the troubleshooting process to be straightforward, and they appreciate the excellent support provided by UberConference.

Confusing User Interface: Some users find the user interface of UberConference to be confusing, resulting in a learning curve for new clients. The complexity of navigating through the platform has been mentioned by several reviewers as a drawback.

Difficulty with Screen Sharing: Users have expressed frustration with the screen share function while hosting meetings on UberConference. While it is easy for presenters to share their screen, some reviewers have mentioned that asking potential customers to share their screen requires them to go through multiple steps, which can be challenging for those who are not tech-savvy.

Lack of Video Conferencing: Several users have criticized the functionality of UberConference due to its lack of video call capabilities. They feel that adding video conferencing would greatly enhance the platform's features and make it more competitive compared to other conferencing services.

Based on user reviews, the three most common recommendations for UberConference are to try out UberConference, especially the free version. Users find it simple and easy to use, with crisp clear conferencing and screen controls. They recommend using UberConference for small teams and remote work, although they caution that the call quality may suffer with a large number of participants. Additionally, users suggest exploring other options for larger conferences or webinars, while acknowledging that UberConference is one of the best conferencing tools they've used. They recommend trying out the free version first to see if it meets your needs and taking advantage of a trial period. It's worth noting that some users also provide specific tips for optimizing the experience, such as ensuring participants have the correct PIN number and URL for screen sharing, using Chrome when possible, and upgrading to bypass PIN issues. Overall, users appreciate UberConference's ease of use, call quality, and configuration options compared to other conferencing software.

Attribute Ratings

Reviews

(26-50 of 107)
Companies can't remove reviews or game the system. Here's why
Jeffrey Schneider | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Very clear conference tool, video as well as audio.
  • Extremely simple to use for all participants.
  • UberConference is continually upgrading their product and user interface for the better.
  • Very reliable service.
  • Very good support teams.
  • Could use more integration with third-party services.
Adam McCracken | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Highfive makes it easy to invite others, both inside and outside the org, to meet and talk.
  • Highfive has great audio quality for small groups.
  • Highfive hardware provides an all-in-one solution without needing to connect a dedicated conferencing computer with attendant mic and camera hardware.
  • Highfive is not intuitive for remote users trying to initiate a meeting with a group in a conference room with Highfive hardware. It has gotten better over time with updates, and the phone makes it possible, but it is not intuitive.
  • Highfive video is not great for large conference rooms. Remote users get a view of small dots for heads and high-mounted cameras give a perspective looking down on the people in the room.
  • Medium to large conference rooms make hearing audio difficult for remote users.
Jon Walka | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Ability to share during a video conference.
  • Multiple participants joining the same meeting from different locations.
  • Inability to "boot" or remove people from meeting.
  • Extremely difficult user-experience for joining a meeting for the first time.
Emilee Anderson | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • The equipment offered is top notch. Dolby Speakers and sharp quality video cameras are great.
  • Integration with Google is very convenient for a company that uses Google Drive, Google Calendar and Gmail. I have the HighFive plugin on Chrome and can use the tool from the browser.
  • The UI is very user friendly and easy to use (with the exception of the call in info)
  • There has been some consistent static on all calls when I use my laptop sound. This is obviously very annoying.
  • This is a difficult tool to use with customers. Most have some type of firewall and don't want to download software. The browser feature comes in handy in that way though. I wish it was easier to simply host a phone call if I needed to as well. A lot of clients just want a dial-in number and that information changes for every call and every few minutes in the call - so you can't share a number unless they are going to call in right that minute.
Steven Duran | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Integrates with Google Calendar.
  • Customized to my personal profile.
  • Automatically sends me a call summary once completed.
  • I'd like better video conferencing capabilities.
  • I'd like outside people to be able to send information prior to the call via UberConferencing.
  • If possible, it would be great to have a different name instead of "Uber."
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Extremely user-friendly.
  • Seamless screen-sharing.
  • No app download required.
  • We've heard from several clients that they're unsure what information is required for them to dial in for the first time. They think they have to sign up for an account when they don't, so that doesn't seem to be communicated particularly well.
  • You can't record a screen share. Only audio can be recorded.
  • The mute button for the hold music is sometimes faulty.
Emmett Armstrong | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of use. One click to copy conference information to the clipboard.
  • User Interface. It's easy to tell who is talking and who is on the line.
  • Control. I can mute or kick people at will, record the conference, etc.
  • It seems like there are multiple steps to schedule future conferences, this workflow seems a bit cumbersome and I normally just paste the info into an email to invite.
  • It doesn't remember my contacts easily, it seems.
  • Sometimes the screenshare is hard to view. It needs to be easier to expand someone's shared screen.
Greg La Montagna- CPC | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Simple to use
  • Clear and crisp
  • Effective in communication and engagement with our clients and candidates
  • Pretty ease to use, so it functions well
  • Maybe video chat
  • Can't think of anything
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • One-touch mobile dial-in
  • Screen sharing capabilities
  • Simple user interface
  • Screen sharing often hit technical difficulties
  • For those unfamiliar with the technology and joining from a computer versus the phone, they sometimes hit technical snags
  • Connection issues for screen sharing
Jason Carlage | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to log in. We send a link out to sales prospects who haven't used the site before, and it doesn't require any downloads or plugins to join the conference or view our screenshare.
  • The screenshare function is strong. It connects quickly and we rarely get disconnected unless we're in a bad service area.
  • The site has a clean look to it. There aren't a lot of bells and whistles that get in the way and complicate things.
  • They've recently undergone a facelift which is nice, but I've found it more difficult for potential customers to connect to their computer audio. I might be missing where to find the instructions, but lately we've been having some trouble with this.
  • While the screen share function as the presenter is easy, if I ask potential customers to share screen, they are required to go through a few steps. This is okay for folks who are good with tech, but many potential customers have trouble with the download. We've been using the free version - the paid version might eliminate this problem, although I'm not sure.
  • Another function they've added with the facelift is the ability to show your face via the webcam. I can see this being a nice feature but we often present from a coffee shop or even our cars, and some of our potential customers aren't in a place where they'd like to show their face. It's easy for most folks to disable the camera but some who aren't great with tech don't know how to do this. One of the things we've always liked about UberConference is it's simplicity and this just added an extra step. I wish there was a setting for us to disable this option but there doesn't seem to be.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Call quality - Rarely is there a time that the call quality isn't up to par
  • Screen sharing - Accurate reflection of the presenters screen with very minimal lag time
  • Call Transcription - Great that you can get a transcription of each call in a text format for future reference
  • Screen recording - I am not sure if they have this on their radar for development but this would be a great feature to add
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Conferencing multiple people from different geographic regions
  • Sharing screens to makes sure everyone has access to the same information
  • Call/Meeting reminders
  • The wait time before people join the conference has awful music
  • Mobile usage is okay but can always be improved
  • Encourage sign on reminders 10 minutes before a meeting to make sure everything necessary is installed
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Bring multiple people together in one place. One log in. One phone number. It just simplifies connecting.
  • Being able to share my screen to walk clients through demonstrations, processes, and to review analytics.
  • I'm using the free version so I have no added monthly costs to pay.
  • They just upgraded the platform and there is no way to turn off the camera. I don't mind the camera but my clients do sometimes, especially if it just pops on and they are unprepared.
  • The recording only records audio. I realize that I have the free version - beggars can't be choosers but video is really important, too.
  • Invites don't always go into the Inbox.
Joshua Long | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Connect members by calling out to them
  • Calling from the web is very convenient and makes call management a breeze
  • Caller ID recognition to automatically add users to calls makes connecting that much easier
  • The screen sharing feature is pretty clunky, having to install the browser plugin and doesn't share as intuitively as other screen share apps.
  • The location tracking function is good, but not great, depending on where the caller is joining from.
Kent Lewis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • I appreciate being able to select a local phone number: it adds credibility and convenience for in-market clients/prospects.
  • I like being able to customize the hold music. One of our employees wrote and produced custom hold music for Anvil, which generates discussion and engagement as an ice-breaker.
  • The screen sharing is easy-to-use and is far more reliable than in the past. Prospects and clients do not have to download any app to make it work properly.
  • UberConference does make regular updates but could do a better job informing users. For example, screen sharing changed, and I thought the platform didn't work, but I didn't realize I had to highlight an option to make it work. Not intuitive, but now that I know, it's all good.
  • Initially, the platform was not compatible with any browser other than Chrome, and even then, it was inconsistent. It's improved dramatically since then.
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