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UiPath Automation Platform

UiPath Automation Platform

Overview

What is UiPath Automation Platform?

UiPath's hyperautomation platform combines a Robotic Process Automation (RPA) solution with capabilities to enable organizations to scale digital business operations at speed, automating millions of repetitive, mind-numbing tasks for businesses and government organizations all over the world.

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Recent Reviews

TrustRadius Insights

Versatile Tool: Users find UiPath to be a versatile tool that can automate various programs and software, with some reviewers stating that …
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Automation with Ease!

10 out of 10
September 30, 2022
We can use UiPath to automate various projects that are repeatable, business rule driven, or high volume. Even though these types of …
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UiPath, Market Leader in RPA

10 out of 10
May 21, 2021
Here in my organization we are using UiPath for RPA solutions. We are using SAP Automation, Web Automation, Citrix Automation, etc..

Recentl…
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Automation Developer

$420

Cloud
per month

Unattended Automation

$1380

Cloud
per month

Automation Team

$1930

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.uipath.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $420 per month
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Product Demos

UiPath Test Suite: Execute RPA Tests

YouTube

UiPath Test Suite: Automate RPA Tests

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UiPath Test Suite: Manage RPA Tests

YouTube

AI-powered automation for HR onboarding

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Clipboard AI: the newest addition to the UiPath Business Automation Platform

YouTube

What is a UiPath Software Robot?

YouTube
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Product Details

What is UiPath Automation Platform?

UiPath's hyperautomation platform combines a Robotic Process Automation (RPA) solution with capabilities to enable organizations to scale digital business operations at speed, automating millions of repetitive, mind-numbing tasks for businesses and government organizations all over the world.

The UiPath Automation Platform enables users to discover opportunities for process improvement by mining communications taking place throughout the business, and through mapping out how employees work, while mining and monitoring every business conversation. This process enables users to capture and manage automation ideas and process improvements in one place, prioritized by impact and ROI .

All created integrations and automations are centrally managed through the UiPath Automation Platform. Users can continuously test and monitor automations and the applications they rely on with the platform's built-in testing.

Through gaining a better understanding of businesses processes, the platform then enables users to

  • Build business apps and automations with low-code, visual tools
  • Combine RPA and API integration for speed and scale across the widest range of systems
  • Remove work from paperwork with intelligent document processing
  • Incorporate AI and machine learning (ML) models into automations
  • Get various kinds of robots to do all kinds of work—from ready-to-go SaaS robots to robots that work alongside their people on everyday tasks
  • Create smarter decision-making and collaboration between people and digital workers


The SaaS option for deploying UiPath's Automation Platform, Automation Cloud delivers the full UiPath Platform—including SaaS robots and self-hosted robots—in under a minute from any of six regions around the world. It is browser-based. Alternatively, the Automation Suite version is containerized with Kubernetes integrated, installed in cloud, in on-prem Linux VMs, or on bare metal servers as desired, and offers portal access to all services and integrations.

UiPath Automation Platform Videos

Introducing the UiPath Enterprise RPA Platform
mortgage approvals with UiPath Automation Platform: meet Connor and Linda
How Griffith University Enhanced Efficiency and Transparency with Automation

UiPath Automation Platform Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsLinux, , ,
Mobile ApplicationNo

Frequently Asked Questions

UiPath's hyperautomation platform combines a Robotic Process Automation (RPA) solution with capabilities to enable organizations to scale digital business operations at speed, automating millions of repetitive, mind-numbing tasks for businesses and government organizations all over the world.

UiPath Automation Platform starts at $420.

Automation Anywhere, Pega Platform, and SS&C Blue Prism Intelligent Automation are common alternatives for UiPath Automation Platform.

Reviewers rate Usability and Support Rating highest, with a score of 8.

The most common users of UiPath Automation Platform are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(388)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Versatile Tool: Users find UiPath to be a versatile tool that can automate various programs and software, with some reviewers stating that it exceeds their expectations in terms of functionality and capabilities.

User-Friendly Interface: Many users appreciate the user-friendly interface of UiPath, highlighting its intuitive design and ease of use. Several reviewers mentioned that the platform is accessible to individuals without extensive technical skills.

Excellent Integration Capabilities: UiPath's excellent integration capabilities with systems like Microsoft SharePoint, Excel, and SAP are highly regarded by users. Some reviewers mentioned that these integrations make it easy to connect with other applications and enhance automation processes.

Difficult User Interface: Many users have found the user interface of UiPath to be difficult to navigate and understand, especially when compared to other tools. Several reviewers have expressed their frustration with the complexity of the UI, making it challenging for them to efficiently use the software.

Stability Issues with OCR and Screen Recording: Some users have experienced stability issues with OCR reading and screen recording in UiPath. These problems can disrupt workflow and lead to delays in automation processes. Users have highlighted the need for improvements in these areas to ensure smoother operations.

Insufficient Information in Orchestrator Queues: Reviewers have noted that Orchestrator queues lack sufficient information, which can hinder effective management of tasks and workflows. This limitation has been mentioned by several users who feel that more detailed information should be provided within the queues for better visibility and control.

Attribute Ratings

Reviews

(101-125 of 195)
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September 26, 2019

Best RPA Tool Available

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is the best Robotic Process Automation tool for any non-coders and people from non-technical backgrounds. Also, it is so amazingly designed for creating the bits with ease. And the most important thing is that we can get the most routine task done is a very easy fashion. It saves a lot of time.
  • Flexible to use and user-friendly.
  • Majority of the tasks can be automated.
  • Amazing recording capabilities.
  • Nothing is specific.
  • People and developers get reliant on it.
  • Some previous version updates were not working in the latest version.
I use UiPath nearly every day! Many of my days wouldn't start without this tool and it has become a daily part of my life. The timesheet filling bot which I've created saves nearly one hour of my time daily that would be spent otherwise to manually generate it.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
[It's being used to] Generate lists of product details from a website. Hundreds of pages are there and without UiPath it would have been very tedious and time consuming. Now with a very little effort I can get all the details within minutes. In any other tool like UFT or Selenium we need to write huge code for this to be performed and on GUI, need to open the page we wish to extract data from. While here simply by selecting a couple of options we can get hundreds of pages of data without the need for a single line of code.
  • The ease of learning and understanding is impressive. We don't need to be highly proficient in coding skills to use this tool.
  • Generates very fast results. I can get results within a couple of minutes for features like comparison where we may have needed to wait for half an hour to get a result using other tools.
  • Identifying objects can be made easier.
  • Reports should be more customizable.
  • Tool usage should be more flexible.
It is very suitable for processing a large quantity of data at once (generating a list of thousands of products on any website just by selecting a couple of them). Report format needs improvement. It should be more flexible and we should be able to customize it as per our need.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I don’t know whether the whole organization is using UiPath, but I can confirm we recently switched to UiPath Enterprise RPA Platform to automate manual recurring processes in my Finance department, like automating the daily invoice entries. We are still evaluating possible automation processes within our Global Finance team.
  • Drag and drop on Tool User Interface.
  • Excel automation.
  • Collaboration with SAP, in which we are directly capturing the data from SAP invoice entries.
  • Analysis of Office tool automation.
  • SAC automation.
  • Integration with Business Warehouse queries in SAP to pull the queries that use analysis for Microsoft Office for reporting purposes.
It would be best for daily tasks automation like recurring jobs, but I wouldn't suggest it if attended bot jobs are more than 60% usage.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We work with UiPath developing solutions for a large mobile phone company in Brazil. We are currently deploying a data migration solution across the enterprise's systems. UiPath fulfills our demands for ease of use, speed, integration with other applications, and good documentation of the tool, which allows us to quickly resolve doubts if we have them. The payback has been great, since we can leave robots working 24/7 with a speed much greater than that of a human and with a minimal amount of errors, making the financial return great too.
  • Integration with other applications (OCR, PDF, Excel, Outlook).
  • Frameworks made available by users.
  • Training courses, active community in the forums and on social networks.
  • More documentation of the adopted community frameworks.
  • More regular updates of the courses offered at their academy.
Suitable for working on repetitive tasks that need to take data from somewhere and put it on others, extracting site tables, and sending or extracting email attachments.
Not suitable for non-repetitive tasks, or complex PDF images.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use UiPath in our company to automate various robotic processes for our partners. Most processes involve data migration between systems, reporting, sending multiple emails, reading PDFs with OCR, and extracting multiple structured site data. We set up an RPA team in our company to meet the demands of the partners.
  • Integration with PDF, Outlook, SAP, Google and Windows OCR
  • Editing objects through page selectors
  • Training courses
  • Argumentation
  • ReFramework
UiPath is suitable for automation of emails, extraction of data of sites, extraction of data from PDFs for migration, and extraction of Citrix environments. Not recommended for processes that require many user interactions and are not repetitive.
Zora Harris | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses the tool mainly for Excel specific tasks which are repetitive in our department. We use UiPath to solve the following business problems:
1. Fetching website data to a local spreadsheet in one click.
2. Automatic feeding the local data to other websites for client management.
3. Fetching new prices from product specific sites.
  • Native Excel support makes it a unique RPA tool among all others.
  • Data fetching from different websites using the scraping feature.
  • No coding is required.
  • RE Framework requires more understanding.
  • Some features like data scraping do not apply in every case where a websites changes/updates its HTML structure.
  • UiPath does not have debugging in the robot feature.
Well suited for mundane office tasks like mass email messages, data storing from websites and many more
Not well suited for where websites changes/updates their structure on a regular basis.
Adit Kansara | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Currently, UiPath is being used by the Corporate office and some of the Business Units. Apart from the hardcoded benefits that RPA brings to the table like saving revenue, time and error-free processes, I believe UiPath has built a great environment among the employees by providing efficient RPA solutions. Also, enabling employees to work on what they feel challenged on, rather than doing the mundane monotonous tasks.
  • User-friendly interface. It is very easy to get UiPath expert. The only mantra is getting your hands dirty and you will be a guru of it in no time.
  • I believe UiPath Academy is well organized to get you started with the RPA.
  • ReFramework was a bit confusing at first for me, but once I got my feet dirty in there and it's pretty useful in there.
  • Excel Addins disappears while I use Excel application scope, but it works fine if I use start process/job. It would be great if this issue gets resolved.
UiPath is very well suited for automating the monotonous manual task. Also, the UiPath community and the slack channel is very responsive and you get the response quickly. Not to forget the newly introduced UiPath go platform this year, which is a repository of solutions, snippets and custom activities. Scenarios which needs user inputs to complete the task might be a bit difficult with UiPath. Also integrating AI is not in the current capability, but is being introduced in Q3. Thus will have to play around with that to say anything about it.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
UiPath is certainly the UiPath tool with which I have a greater ability to develop tasks. It gives the developer, even a beginner, a wide range of automation options. Despite being visually beautiful, it does not compromise on performance. I can automate many repetitive tasks from day to day, from extracting structured data from the internet to sending reports, emails, or the like.
  • Automation of multiple repetitive processes.
  • Integration natively, and via packages, with various tools and platforms.
  • Well-designed training courses from basic to advanced.
  • Orchestrator Deployment Facility.
  • Few native features.
  • ReFramework has difficulty in understanding.
UiPath is great for automating web processes, from structured data extraction to form filling or the like. This is due to the firepower of the selectors. UiPath has a bit of a problem with Citrix and OCR, because it's not very precise and is very time-consuming.
Rahul Kumar Khatawani | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We mainly worked on Web Automation for US-based Clients in Banking, financial services, and insurance (BFSI) Domain, which involves automating end to end processes based on functional requirements using Agile Best Practices.

Technically, it involves Excel Automation in terms of reading the details of users having loads of data around 2-3 lakhs records per process.

These are further processed after login into the application using integrated securities and Client Level authentication.

At the end of the process sending the automated emails to the stakeholders informing about the insights above the transactions and errors that occurred using an unattended bot for the whole process.

The handiest aspect when learning and implementing UiPath, it is less programming when compared to other software tools which require firstly programming concepts then one needs to have tool familiarity.
UiPath has now introduced Source and Version control capabilities using GitHub and NuGet by Microsoft Corporation which gives us more control for the overall maintenance of repositories and workflows providing Continous Integration and Continous Deployment.
  • It provides more control while dealing with Web Applications, Desktop Applications, VDI and Image-Based Automation on Citrix.
  • Can be extended its scope on Mainframe Automation.
  • GitHub Integration in order to maintain different repositories for different process.
  • Implementing image-based automation is quite challenging especially when you are working on the Client network using VDI.
  • There can be many more activities that need to be provided so it can be further enhanced.
  • If not possible to give the activities, then at least provide some paid activities like Abby OCR when it comes to the Optical Character Recognition.
  • They have recently rolled out a course which is having contents for automating salesforce application, but no automation is required when you use sales force for development.
  • Extension to Linux based Applications.
  • Security can be further enhanced by providing different activities rather than basic Typesecurestring in order to control logging at the verbose level.
It is well suited for web-based application automation which involves structured and unstructured data. It provides GitHub integration for maintaining different repositories for different processes, as well as NuGet package integration for managing dependencies. The scope is extended to implement mainframe automation which is quite secure in terms of managing data and bank related operations. It did well with controlled robots in terms of unattended and attended bots by using state machines and orchestrator. We appreciated the ability to trigger different processes by using the orchestrator app. It was found to be less appropriate when we wanted to run a process for fewer times. Since this is a paid tool it does not bring value when implemented for a process that is not recurring, the reason being there are other free open source tools that can do that job which will cost less money.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use UiPath to automate internal company processes. We automate from simple processes such as reading and sending emails, reading PDFs, extracting structured data from the web, filling spreadsheets with more elaborate things like migrating systems with Citrix, OCR and others.
  • UiPath has an extremely active community on forums and social networks.
  • UiPath has an extremely active community on forums and social networks. The tool is extremely simple to implement and start using.
  • Anyone who does not have experience with programming or with RPA is able to sit down and develop skill early.
  • The academy courses provide a good notion of using the tool and implementing the selectors and it is very well done. The ease of configuring the orchestrator is of great value.
  • Unfortunately the price of UiPath licenses are a bit expensive for us as we are a small company.
  • UiPath does not have as many activity options as its competitors and ReFramework, at first, is very difficult to completely master.
Since implementation we realize that UiPath has reduced a good part of the costs of our company. We can relocate our employees to more cognitive tasks, leaving the more procedural with the robot, which can perform such tasks in a continuous way and with a low error rate.
Wladimir Corrêa | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
My first contact with the tool was very pleasant. It was very intuitive and easy to use and I was surprised and delighted with the speed and intelligence behind the web recording and Data Scrapping tool. The company provides great training and the community is very active, great for anyone who is entering the market as it helps you feel comfortable to create anything.
  • I liked the Step-Recording tool, very intuitive.
  • I liked the workflow.
  • I liked REFramework, it helps a lot in controlling logs.
  • I liked the drag-and-drop interface, extremely simple and fast to use!
  • The reading part of the PDF needs to be reviewed and the use of variables updated.
  • The PDF reader should be reviewed. It has many bugs when trying to scan a PDF to the internet.
UiPath is perfect for carrying out price quotation on the internet with the Data Scrapping tool as it is very simple and easy to use. The simulated click option is very useful. Queues are also very simple to create for use on large scale tasks.
Score 8 out of 10
Vetted Review
Verified User
We are using the RPA platform in dealing with customers. We are using it as a customer representative to solve their basic requirements. Currently, we have just started exploring its features but we are quite impressed with it.
  • Complete solution for Database connections.
  • Built-in API for Excel work.
  • Web scraping and screen scraping.
  • Automating daily BAU Tasks for fast processing and less human errors.
  • Health check of all DBs and servers in one click.
  • Scheduling all the tasks using orchestrator.
Well Suited Areas:
1. Repetitive mundane tasks.
2. Collecting data about something from different data sources.
3. Automation Testing.
Huge data and low network connection scenarios can be less appropriate for it.


Score 5 out of 10
Vetted Review
Verified User
Incentivized
[UiPath is] Currently being rolled out to multiple departments based on requested projects prioritized by a steering committee. Current implementation is an automation of redacting sensitive client information from structured forms.
  • Studio is easy to develop in
  • Embedded OCR
  • Quality of embedded OCR
Less appropriate when documents are involved and OCR is required. Standard inputs are crucial.
Suresh Polinati | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We are using UiPath across all the departments where the automation potential is good and where the processes can be automated.
  • Orchestrator: By using Orchestrator we can handle multiple robots and we can schedule the robots.
  • Integration with ABBYY FlexiCapture - ABBYY is one of the best OCR vendors in the market.. UiPath is integrated with ABBYY and the results are very good.
  • Computer vision activities: using computer vision activities we can automate Citrix environment easily.
  • UiPath studio gets killed if its cached memory becomes 1 GB.
UPath ifs suitable for all kind of applications like Windows and web based applications where the business process is repetitive and have good scope for automation. If you want to automate a Citrix environment go with UiPath.
Score 9 out of 10
Vetted Review
Verified User
Incentivized

In my company, we have used UiPath since 2017 by the IT department COE team. To date we have had no process where we could not robotize using UiPath. Of course, it is necessary to focus on processes that have standards, are manual and repetitive. RPA is not about robotizing everything, but rather robotizing the processes that are prepared for it.

Until today we robotized several areas. Among them: P2P, R2R, O2C and HR. It was a great challenge in the beginning, however, we currently have more than 200 robots in operation here.

We are automating processes in our legacy systems that either do not provide API access or would require significant development time to rewrite the core programming. By using UiPath and RPA we can reduce the amount of operations hours required without affecting our product's core functionality. This automation allows us to evolve our operations analysts as business and process analysts allowing for a more well-rounded team. UiPath is also making us full document and understand everything. Where certain analysts knew only their own processes we can now diversify and spread operations knowledge among everyone.


Also I have achieved following automation targets through UiPath :

1. Sanity tests for the web platform UI components and functionality availability.

2. Report generation for the business users by taking screenshots and recording error details for the transactions from the web portal

3. Manual tasks done by support team on request like service restart, service now ticket creation etc

4. Weekend maintenance task where multiple interdependent systems gets restarted with zero downtime on product availability.

  • UiPath has user friendly interface for both studio and orchestrator.
  • UiPath can easily integrate with multiple third party apps which makes it more sustainable where our automation needs to interact with apps like service now, twilio etc
  • Installing and maintaining UiPath environment is quite an easy task and they work well both in open and behind firewall environments
  • UiPath activities are so perfectly named that we do not have to look towards any guide for help
  • UiPath have a good pre and after sales service where they provide all kind of help required based on your license subscription
  • More integration options can be provided for PDF files
  • The documentation of ReFramework is very confusing, although there is the Advanced Course of UiPath, where the focus is ReFramework itself. I believe this is the most difficult, since certification is mandatory in ReFramework, and it is the Framework indicated by the company for the solution of problems
  • Whatever flows I develop using previous versions, it becomes little difficult to open the same in latest versions. We need to update all the package which was used earlier
  • Pricing is bit aggressive compared to other but is manageable for the quality of software they provide.
  • With latest versions some bugs are there, some features like "get visible text" is not reliable always. So always migrate to latest version after 2 or 3 months once the product is stabilized.
  • Not many object or element tools for interacting with a legacy system of SAP or other ERP systems
Have a better activities side bar that breaks up the available activity boxes so you are not always searching for things.This software can really increase your operating efficiency, and doest need an expensive IT team to use it. Benefits of the RPA projects really stand out in the results of the company, if you are not using RPA solutions you should start now with UiPath. If you're looking for agility and ease of implementation, and great support and integration with other tools, there's no way you can not choose UiPath instead of other tools on the market. Any guy having who wants to still groom in Programming and RPA can opt this tool as it will never hamper coding skills of any one.
April 01, 2019

RPA-Choose UiPath

Score 9 out of 10
Vetted Review
Reseller
UiPath is used as RPA solution in our organization where we have N number of repetitive process. We use it in our financial department. We have a repetitive invoice process. In the search of the solution, we have evaluated all the RPA tools, but UiPath was the best out of them. We use UiPath and partner product ABBYY OCR to automate our process. I like to recommend UiPath to all colleague for its best functionality and its user interface.
  • User Interface - It has the best user interface where anybody from any background can use this product.
  • No coding is required - Almost all the activity you require are there in UiPath, if you need some more activity you require a minimal amount of coding.
  • Your robot are always accurate, it doesn't make any mistakes.
  • Your UiPath Robot can work 24/7 without any intervention.
  • For many applications in finance and manufacture, we have to buy a partner product with UiPath.
  • Pricing of UiPath is high.
  • Integration to a new platform is difficult.
It is best suited for where you have a highly repetitive processes, standard inputs and has high process volumes. It is not suited for the environment where you have many rules and very minimal of a repetitive process. It is also not suited for high Exception Rate process.
April 01, 2019

Ease of Use!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
My organization uses UiPath Enterprise RPA Platform to support both client needs and internal needs across the advisory department. The intent across the organization is to push RPA for tasks that are time-consuming but not overly complex. It allows resources to focus time on more complex tasks and mitigates the risk of user error in largely manual processes. Overall, it is being used to make teams operate more efficiently.
  • One benefit I've noticed is the training modules. These modules have provided users with a good base of knowledge to create bots without any prior experience. This has made it very user-friendly which can be a concern when it comes to RPA platforms.
  • Another benefit is the re-usability of the platform. We have been able to share bots amongst teams to use for clients with similar needs/processes with slight modifications. Similarly, teams have shared bots they have used to improve internal processes, usually PMO related.
  • UiPath is a good platform for improving overall efficiency with PMO activities. It is based on Microsoft SharePoint workflow which makes the interface more familiar and my team has been able to use it to confirm the accuracy of travel expenses and client invoicing.
  • UiPath can work to improve overall processing capabilities in terms of data. While I have not personally experienced it, other users within my company have had an issue in running a bot pulling information from multiple large data files. I believe UiPath is most likely working to improve this aspect.
UiPath is best suited for processes that are largely manual in nature and can be very time-consuming. My company has focused primarily on processes that are not too complex in nature but this is not necessarily a stipulation. My team uses it to ensure the accuracy of the invoices we send to clients. It is very important that our invoices are accurate and can be very time-consuming to ensure it's correct. There are a lot of PMO activities that can fall into this category. Additionally, we have used UiPath to help with compliance control testing to ensure clients are in compliance with SOX 404 standards.
April 01, 2019

RPA UiPATH review

Kathiravan Mani | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
UiPath is used as an RPA tool in our organization. UiPath used to automate the web, desktop, all Windows and Citrix applications and also for mailing automation, API automation etc. UiPath used to automate end to end process. We can replace human activities with a robot. We can schedule the processes to initiate the execution without manual interruption. Fast-paced automation processes can be achieved through this UiPATH tool. Those who are not having programming skills can easily adopt this tool.




  • Suppose we need to fetch data from a web application and process the data to generate report and mailing, all these activities are done very simple and effective way.
  • In-build framework helps for easy implementation.
  • Tools - is an intelligent automation tool. It helps in fetching data from multiple pages without any coding.
  • It cannot handle large processes.
  • Code implementation is hard to get for new things.
  • Slow execution.
Quick Automation implementation is possible through UiPath. List of activities are built in, so you can use them to create scenarios or use a ready-made one. Orchestrator is used to manage tasks in a user-friendly way. Having a list of activities like Excel, mail, web, Windows, and Citirix can be implemented with UiPath.
Sayan Bhandari | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
UiPath is used to automate the Process of Insurance as we are working with an Insurance client. Also it is used to create a repository which can be used in the future as a small system which can work automatically as on one click. It is used by the IT department of our organization and also made usable for our operational team as they require some small tasks which they can run and their work is completed, Business problems such as proposal creation, claim processing, as well as refund initiation are solved and automated. It also helps individuals for growing logical thinking power by implementing with it.
  • Easy to learn and easy to use
  • Strong UI Explorer feature
  • Universal search feature
  • Easy activity creation for process automation
  • Hanging issue of AI while implementing
  • Slow startup of application
  • No Validation is displayed in the application as if the user starts the app from system startup instead of double-clicking application setup.
It is easy to learn and use, also it is very easy to implement over cloud. As it is available in a Community version, it is very useful for individual to learn and implement their own technologies. Also great support is available in the community forum. Right for automation and simplifying everyday workflow process. It can be also useful in short process improvement.
Shivani Sharma | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Gone are the days when you have to deploy 100s of people for repeated tasks. We regularly update invoices of different channels and merchants to our workflow. Capturing each invoice requires some human attention. There are chances of using OCR or Text based extraction of invoices. We easily automate each type of invoice extraction to our spreadsheet. This reduces 1 hour (Max 1.5 hr) of 100 employees in our organization.
  • Firstly, Web scraping - Data scraping became so easy after deploying UiPath. It provides various OCR engines to get through Scraping.
  • Secondly, Excel Automation - It seems like UiPath studio is well suited for Excel automation.
  • Thirdly, Remote Controlling - using Orchestrator you can easily invoke remote robots so as to get your work done on remote machine and working on current machine.
  • We have deployed the technology since 6 mos. We are facing a major challenge in front of us. The invoice automation can only be done when the invoices are on website. Usually we fetch invoices from partner websites as PDF. Thus we are doing an extra work in scraping PDF.
  • There is need of Screen Recording facility when performing robot activities. So that it is easy to debug when the robot gets stopped unexpectedly.
  • When writing data to excel there should be an option to write the data one by one to excel file or inside a buffer table. Till now UiPath stores excel/table data first to a temporary table and then writes to excel/csv. There can be a case when you want to write the data directly to excel/csv. In other words, the data should be written real-time.
Well Suited - We majorly use UiPath for invoice-automation. We daily deal with 1000s of invoices from different channels and Stock Keeping Units. All the invoices are stored in excel from various sources. Thus we try to automate all the sources of data for us so as to club all the channles to a CSV or Excel file. All the channles have different Excel data thus we have to merge all of them. The process workflow looks like:
Fetching data from various sources/channels > Writing to CSVs > Merging daily CSVs > Getting Insights and analytics
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We started by automating several mundane tasks using UiPath to get comfortable with it. Furthermore, we purchased 5 attended, 2 unattended and an UiPath orchestrator to move some of our SLA bound tasks. There are some tasks which needs to be performed after every 15 min, which is fine. Some customer care and infrastructure tasks which are done using attended robots as well. Overall we are happy with this dot net based tool. It's being used in different parts of our organization.
  • Daily mundane tasks
  • SLA bound tasks
  • Complex executions
  • You can access all databases directly on UiPath, so no need to install anything else.
  • There are OCR engines and screen scrapping tools which helps a lot in automating tasks.
  • There are new cognitives activity which can detect any selector which are often hard to detect.
You can use it wherever you want. It's multi-purposeful in nature but as for its cost, you should not use it for deploying small automation effort tasks. Go for unattended robot if you have some task that needs to run 24 hours without any manual intervention.
Rajesh K | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using UiPath for handling manual activities in our organization. It has saved us a lot of time and cost. We are doing web portal automation, windows softwares like Quickbooks, CRM and ERP softwares. Our main goal is to automate whatever we can through this Automation tool. It is really helpful for RPA automation, data scraping and for citrix environments.
  • UiPath handles a lot of problems we are facing in Citrix environment like windows keys and commands.
  • It is easy to read the text from Image, PDF using OCR engines like Google, Microsoft and results are accurate.
  • We can also add our own DLL or NuGet packages in UiPath.
  • For Web scraping, UiPath is the best solution. It gives you the result in few seconds.
  • They could implement a find option in the workflow. It is very difficult to find the activities in the flowchart or sequence.
  • Debugging, takes too much time. They could implement it how visual studio does it currently. If we put a break point, it should stop at that point. No need to show the process.
  • Add option for adding own line of code inside a sequence.
It is well suited for all kinds of data scraping, web scraping, web automation and automations in billing, CRM and ERP softwares.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
UiPath is being expanded at my organization at a booming level. I and my team are trying to implement this solution to almost all the practices we have in our organization. UiPath has good scope in almost all domains. UiPath is helping our people to not only save effort but also save revenue in terms of a company.
  • RPA is an automation solution to your processes. It does very well in the domain where your work is too repetitive, time consuming, has mind numbing tasks, or tasks which are very well defined as a process.
  • UiPath does very well when it comes to relationships. It helps your developers, way to well to clears all the domain knowledge by various ways.
  • Designing in UiPath is good enough because of the great UX and interactive designing studio.
  • UiPath has various platforms to connect with people.
  • You may have difficulty when working with unstructured data in UiPath.
  • I had problems a few times when developing a solution in a web browser. You can't just rely on one browser, as there can be compatibility issues.
RPA is best suitable in the cases which are:
  • Highly-repetitive, highly manual, information intensive activity, copying, pasting and validating data between systems, portals, application, etc.
  • Involve rigorous keystrokes and mouse clicks, Hopping between applications.
  • Any mind-numbing office task that kills time and energy.

RPA should not be chosen as a solution in the cases like:
  • Robot effort and human effort are almost the same
  • The process is very dynamic (it changes frequently).
  • It is not suitable for unstructured data handling, stability of the system is low, etc.
March 28, 2019

An Intuitive tool

Roel Lambrechts | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use UiPath as a timesaver for "swivel chair" operations. We had a lot of manual work where we extract data from a system and put it into Excel and transform the data. Now, a robot takes care of that.

After UiPath proved its value at reading data from applications and we had built up our trust in the tool, we started to make robots that could also put data into the systems. This had major benefits in terms of time savings and quality of data, but also the mood of our employees was an important factor.
  • Ease of use. It's very intuitive to use, so pretty much anyone can automate their own process (as long as it is relatively simple).
  • Fast. You can have a flow running in a day.
  • The predefined activities make it easy to drag and drop building blocks for a process. Just set the parameters and you're good to go.
  • The academy is free which gives you the opportunity to check it out and get comfortable with it without having to spend a lot of money.
  • The community really helps. Most questions you have are already answered (and if not, support is excellent).
  • Support generally answers within a day and keeps checking up with you to make sure a solution was reached.
  • Even though it is easy to use, programming a robot that can be used by different persons requires a lot more skills. It is not as easy as they make it seem
  • Getting to know UiPath with the Robot/Studio/Orchestrator components can be quite complicated and challenging. Fortunately there is the academy, but still not easy
  • The different license models are not clear.

The most obvious problems are the 'swivel chair' operations where data from one system needs to be inputted in another. Other uses cases include building Excel tools based on data from systems and transforming data from one format to another (financial).

An interesting case was where our company had contracts with customers. The customers would then make orders based on that contract. However, often there were errors where the order had different data compared to the contract (e.g. different pricing, transportation). Those orders have to be adapted to the contract as soon as possible. A robot currently takes care of that instead of an employee that had to check regularly for wrong orders.

Score 8 out of 10
Vetted Review
Verified User
UiPath is being used in the finance department for invoice processing. We are using OCR technology to extract data from the invoices and then UiPath will refractor the extracted data. The refracted data will then be onboarded to an ERP software from which the company will be able to track all the expenses and raise invoices against the same. There are a total of six different types of invoices and all the invoices are processed in a single go. After automation, the process takes around 10 minutes to complete the whole process compared to four hours when they are done manually by humans.
  • Desktop Automation
  • Web Automation
  • Excel Automation using macros and scrapping
  • Faster data processing compared to other tools
  • Wide range of activities and native support for .Net coding
  • Improvement in pricing of the tool
  • Concurrency of bots
  • OCR technology can be improved a lot
  • Better tech support for Community version users
UiPath can be easily recommended for most automation activities. It can be used in IT process automation (ticketing tools, server maintenance), finance automation (OCR tech and invoice processing), desktop applications automation (most of them), web applications automation (ost of them and also JS scripting can be used), Support for APIs, Excel automation. UiPath covers all the fields which other tools fail to cover.
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