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YourCause CSRconnect

YourCause CSRconnect

Overview

What is YourCause CSRconnect?

CSRconnect is a SaaS-based platform that is a fully hosted and managed solution used to engage employees in volunteering, giving, and sustainability initiatives, along with helping grants administrators manage corporate and foundation philanthropic programs. It supports global programs with multi-lingual settings and multi-national…

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Recent Reviews

CSRconnect Review

3 out of 10
November 19, 2019
Incentivized
We use CSRconnect cross the company to log volunteer hours, post volunteer opportunities, and collect donations. We also use the back end …
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What a great platform!

10 out of 10
November 12, 2019
Incentivized
CSRconnect is being used across our entire organization at TD Ameritrade. From employees at branches to our C-Suite Executives, the …
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CSRconnect Review

3 out of 10
November 09, 2019
Incentivized
CSRconnect is used across the whole organization but mostly used for our CSR department. It allows us to create volunteer events and track …
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CSRconnect Review

4 out of 10
November 09, 2019
Incentivized
CSRconnect is currently being used across our organization for our company's Giving and Volunteering. We see that there is a slight curve …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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YourCause CSRconnect

YourCause CSRconnect

N/A
Unavailable

What is YourCause CSRconnect?

CSRconnect is a SaaS-based platform that is a fully hosted and managed solution used to engage employees in volunteering, giving, and sustainability initiatives, along with helping grants administrators manage corporate and foundation philanthropic programs. It supports global programs with multi…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

17 people also want pricing

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Submittable

Submittable

$10,000
per year
What is Submittable?

Submittable offers tools to launch, measure, and grow social impact programs, locally and globally. From grants and scholarships to awards and CSR programs, Submittable partners with users to make a difference. The vendor states Submittable has supported over 95,000 social impact programs,…

Chezuba

Chezuba

$0.99
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What is Chezuba?

Chezuba is SaaS platform enabling corporations to build, execute and measure employee volunteering and employee giving programs.

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Product Details

What is YourCause CSRconnect?

CSRconnect is a SaaS-based platform that is a fully hosted and managed solution used to engage employees in volunteering, giving, and sustainability initiatives, along with helping grants administrators manage corporate and foundation philanthropic programs. It supports global programs with multi-lingual settings and multi-national credit card processing features.

YourCause CSRconnect Screenshots

Screenshot of CSRconnect is an Employee Engagement Platform for enterprise clients of all sizes, providing a hosted solution for a broad array of corporate community involvement programs and clients are able to manage and report the depth of their social impact and overall employee engagement.Screenshot of Grants ManagementScreenshot of NPO Portal - Free management of donated funds and volunteer information.

YourCause CSRconnect Competitors

YourCause CSRconnect Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry
Supported CountriesGlobally
Supported LanguagesMultiple Language Translations for Global Deployment

Frequently Asked Questions

Bonterra Grants Management and Causecast are common alternatives for YourCause CSRconnect.

Reviewers rate Support Rating highest, with a score of 7.3.

The most common users of YourCause CSRconnect are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(26)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
November 12, 2019

Rocky start. Slew of improvements. Best account rep ever. Hopeful for future progress.

ST
Sara Terpstra
Foundation Program Coordinator
Principal (Financial Services, 10,001+ employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
It is utilized 'across' the organization but has limits in our global offices. It addresses the need to holistically track volunteer hours as well as the ability to track and match employee giving.
Pros and Cons
  • The user experience has increased exponentially in the time we have implemented here at Principal. Each iteration makes it easier for our employees to use. Creating events is one of the strengths that immediately come to mind. With a few tweaks it is the most intuitive and simple of most of the components of the CSR side.
  • Date/calendar feature is rough - it automatically puts in a year out so you have to correct that and the time zone needs to automatically populate as it's a huge list that confuses most people.
  • The search feature overall - not intuitive and clunky and usually inaccurate - needs to be fine tuned as well as broadened to include everything associated with a particular event or user - having said that they have made great improvements in this in the recent future so that's something to be grateful for.
Likelihood to Recommend
Well suited - creating volunteer events, offline matching
Less appropriate - little tactical UX things being improved to today's standards would make a big difference i.e. the calendar feature pushes things out a year and you have to click 12 times to get it back and the time zone choices are confusing to most of our US users.
Return on Investment
  • extremely helpful as a record keeper for hours and giving amounts
  • the more iterations and experience we have the more time is saved
  • our account rep Ashley Gent saves us time and provides amazing customer service which is hard to come by in this day and age
Usability
7
We have a mostly positive experience with the platform but there are definitely challenges and updates that need to happen
Support Rating
10
My account rep Ashley Gent is outstanding, amazing, attentive, friendly and generally a great human who wants to provide the highest level of customer service possible.
Implementation Rating
5
I wasn't involved in the decision to go with Your Cause but I came on as the implementation was happening. It was clunky at best but that was mostly due to our previous account rep not being in a role that suited his talents along with YC being new and us being a very large global company with lots of IT/HR challenges.
Users and Roles
6486
across the entire enterprise so multiple business units and specialties
Support Headcount Required
2
We (my Foundation team member and myself) have a huge passion for the work we do and I truly believe that's one of the most important skills to have when working in our area. We are both long time employees who want to make it as easy as possible for our employees to volunteer/give as well as record their hours and earn money for their charities.
Business Processes Supported
  • tracking volunteer hours
  • the giving/match portal
  • grant making
Innovative Uses
  • complete conversion as a giving platform from our previous platform/partner - in progress but headed towards completion
Future Planned Uses
  • as our entire giving platform with payroll/pension deductions
  • micro campaigns
Likelihood to Renew
8
Other Software Used
Products Replaced
Yes
not fully replaced yet but we are going to use it for all our giving and internal campaigns
Key Differentiators
  • Price
  • Product Features
  • Positive Sales Experience with the Vendor
Evaluation Lessons Learned
I wasn't as involved in the eval/selection process but I know it's been nothing but improving since we signed on.
Premium Support
No
Bug Resolution
Yes
Most of the time yes it's in a timely fashion.
Exceptional Examples of YourCause CSRconnect Support
Almost every time I need something my account rep Ashley Gent provides EXCEPTIONAL and IMMEDIATE support from the most ignorant question to running a large report!
Easy Tasks
  • volunteer event creation - minus the time zone
  • most giving i.e. offline uploads and making financial donations
  • dollars for teams - minus the grant approval portion being clunky and somewhat confusing
Difficult Tasks
  • dollars for doers could be a bit smoother but the latest version is better
  • volunteer grant approvals
  • reporting
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