Phenomenal, reliable support & integration for remote teams! The heart of our operations!
May 25, 2022

Phenomenal, reliable support & integration for remote teams! The heart of our operations!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ace Cloud Hosting

We work successfully with ACE Cloud Hosting to host our shared company data, QuickBooks Enterprise, and other applications. Most of our teamwork is remote, and so our ACE Private Server forms the heart of our business and operations. We transmit data via EDI, and ACE worked smoothly with our EDI service provider to integrate our applications. We work on different platforms (Mac & PC) and across most time zones, and ACE's Technical Support is available 24/7 and is always efficient, professional & responsive. Reliability of access to data and applications is key, and ACE scores highly on all counts.
  • Hosts shared company data.
  • Hosts and supports QuickBooks Enterprise and other applications.
  • Work with our EDI service provider to integrate our EDI adapter.
  • 24/7 Technical Support.
  • Reliability.
  • Reliable system backups.
  • Speedy user set-up.
  • Security.
  • None - very happy with service overall
  • Reliability & backups
  • Security
  • Server performance
  • 24/7 Support for all time zones
  • Expertise of Solutions Consultants & System Engineers
  • Critical to information sharing amongst our team
  • Facilitates integrated team-work and decision-making
  • Key pivot for financial, sales, production & logistics teams

Do you think Ace Cloud VDI delivers good value for the price?

Yes

Are you happy with Ace Cloud VDI's feature set?

Yes

Did Ace Cloud VDI live up to sales and marketing promises?

Yes

Did implementation of Ace Cloud VDI go as expected?

Yes

Would you buy Ace Cloud VDI again?

Yes

ACE Cloud Server is ideal for our remote team, flexible across Mac & PC - and forms the heart of our business & operations.