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Adobe After Effects isn't just for film!
October 11, 2021

Adobe After Effects isn't just for film!

Nicole Rayne | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe After Effects

We use Adobe After Effects as our video editing software of choice, from our training videos to short gifs on social media. It allows our video presentations to be clean, professional, and engaging. We've also used it to produce stills for background images. It is our plan to increase our usage of this software over the next few years, as we develop more video content for both our curricula and social media presence.
  • Video editing
  • Special Effects
  • Lighting Effects
  • The newest version of AE no longer has a scroll bar at the bottom of the timeline, this makes it really hard to stay zoomed in and move through a project slowly.
  • video editing
  • chroma key features
  • Being able to produce professional quality video is crucial for customer buy in and presentation.

Do you think Adobe After Effects delivers good value for the price?

Yes

Are you happy with Adobe After Effects's feature set?

Yes

Did Adobe After Effects live up to sales and marketing promises?

Yes

Did implementation of Adobe After Effects go as expected?

Yes

Would you buy Adobe After Effects again?

Yes

As long as your machine and graphics card are up to running AE it's great for all video editing. The ability to implement effects, cameras, etc at any point in your project makes it a great tool.

The chroma key feature is really nice for explainer videos and times when you'd like to animate graphics on screen in front of or behind an actor/instructor.

Adobe After Effects Support

Adobe customer support is wonderful. They genuinely care about their product and the end user experience. The products they create have always been innovative and continue to improve. They have a huge chunk of the user market in their field and still strive to improve. This is such a big deal for me and other small business/organizations that need their products and don't have a large voice on our own.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
I did not purchase any additional or premium support for our organization's Adobe products. The support staff at the standard level is excellent. I feel like any issues we've ever had (and they are never major and are always resolved quickly) have been handled with care and enthusiasm towards a combined goal, rather than the us vs you approach some subscription companies can have.
We had questions about educational vs nonprofit pricing. A real human emailed and then called me on the phone to follow up and ensure that we had the answers we were looking for. They also provided their direct contact information in order to resolve any further questions that may have arisen later. The personal care was above my expectations.