ADP Smart Compliance Tax and Garnishment Review
June 18, 2019

ADP Smart Compliance Tax and Garnishment Review

Sarah Truman | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Employment Tax
  • Wage Garnishments
  • Wage Payments
  • Tax Credits

Overall Satisfaction with ADP SmartCompliance

ADP Smart Compliance is used by the Payroll Department to monitor tax and garnishment information. For tax, there is a dashboard at login to view the status of what needs our attention. We can then click through to address any issues. I also value reports area on Smart Compliance. Reports can be run for garnishments, invoices, tax, etc. I am in Smart Compliance several times a week as a manager for reconciling purposes.
  • Tax research - the ability to research the status of tax issues.
  • Invoice review - ability to pull and review ADP invoices.
  • Accessibility - ability to grant specific security access to team members including Treasury or GL.
  • Garnishment Reporting - it can be difficult to run a simple pay period disbursement report for reconciliation purposes. The information is available, but the formats available are not user-friendly.
  • Reporting - reports are delivered only with few run parameters available. It would be fantastic to be able to integrate ADP’s reporting capabilities with Smart Compliance. The user should be able to choose columns required on the report rather than just date parameters. Many times I have to cross-reference these reports with VLOOKUPs from others to gather all necessary info. Example: employee ID is missing on garnishment reports.
  • Tax - the ability to timely and accurately monitor tax notices from agencies. This is invaluable and saves money in interest and penalties.
  • Invoice Reporting - The amount of ADP invoices can get overwhelming, especially when a business has multiple services from ADP. The ability to pull reports by the time period in report format as well as pull actual copies of the invoices is a necessary tool for bank reconciliation. GL Teams should always be granted access to this module and adequately trained.
  • ADP-Vantage
Smart Compliance’s tax area is its strongest area. The ability to see exactly what needs attention upon login is terrific. They will not be missed as long as someone is logging in frequently.

Garnishment reporting reconciliation is lacking. While there are a number of reports available, the formatting remains an issue as does the fact that employee IDs are not a reported value.