Overall Satisfaction with Workfront
We use AtTask company wide for project management, resource management, and time tracking. It has allowed our company to consolidate our project communication and management into one system. As a company AtTask has been great to work with, they listen to their customers and have a strong admin and user community. Both my sales and customer service reps are very accessible and knowledgeable. Support is very quick to respond if issues arise and are polite and helpful even when an issue turns out to be operator error.
- Clean easy to use interface
- Very customizable
- Great support and user community
- Robust and flexible reporting options
- Constant service and feature updates keeps it running smooth
- The agile management features aren't expansive enough yet but I'm told they are working on it.
- Would be great if they had the ability to add checklists to tasks easily.
- More insight on where non billable hours are being spent.
- Better management of impromptu tasks.
- Tracking budgeted vs. actual hours allow you to view your project's health and see what aspects of the project are over or under budget and make adjustments in real-time.
- workamajig,basecamp,zoho
We needed a system that was easy to use, had great support and training available, and allowed us to track time and manage projects. After reviewing about 30 different options it was clear that AtTask offered all that and more.
Using Workfront
150 - AtTask is used by most of the employees in our company from production to managers to support staff. The business functions of our employees who use AtTask include Accounting, H.R., General Managers, Project Managers, Account Directors, Advertising and Data Managers, Email Marketing, Artists, New Business, Editors, Web Developers, and Internet Marketing. The employees that aren't using AtTask currently are our sales teams although, we are looking into a connection between our Salesforce and AtTask accounts that might allow us to include our Sales staff too.