AtTask shines a light on your projects.
Updated December 20, 2014

AtTask shines a light on your projects.

Preston Freitas | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with AtTask

Our agency uses AtTask to manage our software projects through the software development life cycle (Wwaterfall method). The agency consists of approximately 500 users including other state agencies and contractors. About 50 users within the agency use AtTask. AtTask is a tool that helps ensure on-time project delivery.

Pros

  • Transparency: AtTask revealed several details about our projects that our previous project management product did not easily reveal.
  • Convenient Integration: AtTask integrated easily with most of our business processes.
  • Ubiquity: Our users can access AtTask 24/7 on supporting web browsers. Our previous project management product did not have this capability.

Cons

  • Too much information: AtTask elucidated certain details of projects without discretion.
  • Particular Interface Issues: There are certain user interface aspects I dislike about the project-task list compared to the Legacy Gantt view.
  • The project-task list allows the user to drag/drop the tasks around in a different order. If the user accidentally drags and drops a task into another (especially if one of the tasks has a predecessor) the project schedule is affected. Furthermore, the user cannot undo changes made in this manner after At-Task saves each change. The user must manually fix any changes made in this manner.
  • User-access issues on older projects: AtTask continually updates its product with key features. In one of those updates, we had problems changing the team membership on our older projects.
  • Transparency: Everyone has the capability to see the salient aspects of active projects
  • Performance: The performance from all teams increased. Most work is completed on-time and close to estimated hours/cost
  • Ease-of-use: AtTask provides project details that conveniently assisted user adoption.
We are pleased with At-Task's ability to ensure we meet our business goals and objectives. At-Task has provided us:
* A product superior to our previous project management product
* Excellent customer and community support
* Physical proximity to its headquarters (helpful for training and interaction purposes)

Because of the above reasons, we will be renewing our contract with AtTask.
AtTask seems well suited for managing IT projects, particularly change management and obviously project management. Since business analysis is my primary background, I'm not familiar in other industries where the product would not be appropriate. I would like to see how AtTask holds up in the Emergency Management, Energy and Infrastructure sectors.

While vetting the product we were particularly concerned and asked questions about:
* User Utilization
* Resource Leveling
* Interactions / impacts between Project Scheduling, User Utilization and Resource Leveling

AtTask Reliability

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