The tool provides useful and actionable insights
November 23, 2021

The tool provides useful and actionable insights

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Auryc

We use the tool to monitor user engagement and behaviour by setting up events through the tool. The tool helps us understand the level of interaction the users have with our product and what works for the user & does not work and what could potentially be better for them.
  • The tool provides actionable insights with ease.
  • The report summary and the recorded user sessions are great.
  • The support team is also very responsive and helpful.
  • Nothing that I dislike in specific.
  • However, it would be nice to have better and exhaustive support guides/user manuals to help create custom reports and use the tool more effecively.
  • The dashboard could be slightly better as too much data can be overwhelming at times.
  • Setting up events.
  • Recorded user sessions.
  • Insights on user sessions.
  • Know how the users engage with the product.
  • Check if the user gets stuck anywhere.
  • Recorded sessions are great.

Do you think Auryc delivers good value for the price?

Yes

Are you happy with Auryc's feature set?

Yes

Did Auryc live up to sales and marketing promises?

Yes

Did implementation of Auryc go as expected?

Yes

Would you buy Auryc again?

Yes

The tool provides actionable insights with ease. The report summary and the recorded user sessions are great to understand user engagement. The team is also very responsive and helpful. We use the tool to monitor user engagement and behaviour by setting up events through the tool. The tool helps us understand the level of interaction the users have with our product and what works for the user & does not work and what could potentially be better for them.