Overall Satisfaction with Avaya Aura
I handle day-to-day tickets with MACS, including trouble tickets. This also includes trouble tickets ranging from station users to trunking and or contact center issues.
- Easy administration process.
- Avaya is very reliable in regard to uptime.
- I wish that the loading of firmware on VoIP phones would be faster.
- I wish that admins could save their programming at the same time.
- Large-scale end-user deployments.
- Ease of end-user programming.
- No negative impacts.
Do you think Avaya Aura delivers good value for the price?
Yes
Are you happy with Avaya Aura's feature set?
Yes
Did Avaya Aura live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Avaya Aura go as expected?
Yes
Would you buy Avaya Aura again?
Yes