Item: BambooHR
Rating: 9
Author: Rodrigo Rojas Mujica

Use Cases and Deployment Scope

We use BambooHR for all our HR processes. Some business problems solved are the onboarding process taking too long and inefficiencies. Digital signatures have been great for tracking all documentation required for compliance. Also, we reduced delays for performance reviews, and now all managers have access to employee information that is important, such as certificates, training, or others.

Pros and Cons

Performance reviews are great, having feedback from other reports is great for employees that rotate
All information contained as a digital file of employees
Signature tracking
Hiring process is more streamlined

Some of the performance reviews processes are hard to manage, specifically if you want to create individual processes

Return on Investment

Improved onboarding process
Informational clarity
Decreased time expenditures on all HR systems

Usability

Is very easy to navigate. All processes once explained, you can actually create an implement process associated to your HR goals. It is like a digital file of your employees, with functionalities that let you be on track on onboarding, performance, information, among others process. Time off approvals are easy to navigate.

Support Rating

The support is good, they can respond, however the chat sometimes has line to wait, and sometimes you miss your window because you have to keep working. However, they do respond to inquiries and help you to navigate and solve your problems in a timely manner. So, I don't have complaints on that.

BambooHR Reporting

Reporting functions work great. You can create your own reports, that has made decision making process more efficient for the managers and the owners on certain topics. Tracking every process and accumulate the data has been a game changing. for example, turnover rates - document tracking, performance completion all are great tools.

Alternatives Considered

Rippling

BambooHR Is easy to navigate, Rippling was complicated and hard to manage.

Key Insights

Do you think BambooHR delivers good value for the price?

Yes

Are you happy with BambooHR's feature set?

Yes

Did BambooHR live up to sales and marketing promises?

Yes

Did implementation of BambooHR go as expected?

Yes

Would you buy BambooHR again?

Yes

Other Software Used

Sling, Landscape Management Network (LMN)

Likelihood to Recommend

BambooHR is great for small or medium companies that are using a paper-based system to increase efficiencies. I am the only dedicated HR employee and is great to keep track of all processes. Less appropriate is for small companies that do not have a champion to lead the software or maybe bigger companies with specific requirements and HR processes.

BambooHR review

Software Version

Overall Satisfaction with BambooHR