Pay for the extra training/support.
April 20, 2022

Pay for the extra training/support.

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Barracuda Security Awareness Training (formerly Barracuda Phishline)

Phishing training is great and should be implemented at any business. We use it to help train our staff who are click-happy, to recognize dangerous emails or potential threats. Without the training, employees tend to click on every link, and every email and will send valuable information such as passwords. Phishline helps us secure our accounts.
  • Premade campaigns.
  • Hard to use/understand.
  • No good documentation on use.
  • Can get very confusing at times.
  • The program overall makes it hard to really get what you are looking for without paying for extra support.
  • Not new user friendly.
  • Phishing training.
  • Phish Alert button.
  • Reporting on training.
  • It has taught some of our older employees to recognize bad emails.
  • I don't feel my money is well spent on the program itself.
KnowBe4 program has a much easier-to-understand GUI and flows much nicer. It's easier to make campaigns as well.

Do you think Barracuda Security Awareness Training delivers good value for the price?


Are you happy with Barracuda Security Awareness Training's feature set?


Did Barracuda Security Awareness Training live up to sales and marketing promises?


Did implementation of Barracuda Security Awareness Training go as expected?


Would you buy Barracuda Security Awareness Training again?


Phishline is helpful to recognize phishing campaigns along with training when you get it wrong. Phishline would not help you decide what's for lunch.

Barracuda Security Awareness Training Feature Ratings

Training Content Library
Multilingual Training Content
Not Rated
Training Gamification
Industry-Specific Security Training
Individualized Security Training Plans
Phishing Simulations
Security Reporting
Integration with Security Tech Stack
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated