Overall Satisfaction with Bitium
Bitium is used company-wide at our organization, being the password-safe for all our users. It was deployed at organization level so that everyone can easily have a secure password for all their apps and also for easier sharing of access
- Sharing access. It's as easy as 1-2-3 with Bitium, no more hassle with sharing the actual password and then changing it, violating company policies, etc.
- Lots of apps supported. In all three years since we are using Bitium, we haven't encountered any app that would not be supported by it.
- Easy to set up strong passwords. Another very easy and intuitive feature: when you are setting up an app, you can ask Bitium to generate an A-level password automatically, that you can therefore use with ease.
- Apps crashing. From time to time, some apps stop working in Bitium and they come back only after a while (1, 2, 8 hrs). We don't have a clear explanation for this yet.
- Very tied to Chrome. Bitium is almost 'married' to Chrome, making it unusable in other browsers, which is sometimes problematic.
- Sometimes slow Chrome Add-on. From time to time, the add-on seems so unresponsive that it is easier to go to the web dashboard and log in from there in the app you were looking for.
- Everyone is now required to have A-level passwords, so the overall level of security has increased a lot.
- Having a secured way of sharing access to different apps, users are now very open to being helped more hands-on by the support teams, not fearing that their credentials might be exposed or later used.