Item: Blackbaud Education Management Solutions
Rating: 5
Author: Verified User

Use Cases and Deployment Scope

It is being used across departments- admissions, registration, advising, student portal, financial aid, and billing. It houses all of those functions in one system behind one log-in. It serves students from interest to graduation and is also used by the wider community as an intranet where information is posted to be shared and disseminated.

Pros and Cons

Electronic application process, including recommendation letters
Easy grade entry for Faculty
Online course registration
Online student directory

Reporting
Cross-module information sharing
Document reader for admissions submissions

Return on Investment

Intuitive to use
Waitlist system automated instead of done via e-mail
Degree audit system automated instead of tracked by paper.

Support Rating

Quickly responsive, but sometimes you have to repeat your question again when you connect with someone after inputting the information in when opening the ticket.

Key Insights

Do you think Blackbaud Education Management Solutions delivers good value for the price?

Yes

Are you happy with Blackbaud Education Management Solutions's feature set?

Yes

Did Blackbaud Education Management Solutions live up to sales and marketing promises?

Yes

Did implementation of Blackbaud Education Management Solutions go as expected?

Yes

Would you buy Blackbaud Education Management Solutions again?

Likelihood to Recommend

For simple, small institutions, the solution will serve basic needs and be a workable SIS for a reasonably low cost. It is not yet ready to support larger institutions and in many ways still looks like a K-12 system instead of a higher education system. The upcoming integration with Financial Edge and the ability to connect with Raiser's Edge will be attractive for some users using those products.

A good system at a good value

Overall Satisfaction with Blackbaud Education Management Solutions