Best Customer Services
June 14, 2023

Best Customer Services

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Financial Edge NXT

I use Blackbaud Financial Edge NXT do reconcile bank statements, Fixed Assets, deposits, run accounting reports.
  • The way they have their deposits setup in the database is well done. It is very simple, and all the options are right there.
  • I like the way fixed assets record the information and the history option.
  • I would like to see an option to attach documents in the database. Also, to be able to attach deposit documents in the web view.
  • Query could be a little simple, to run special reports.
  • The system is a lot faster
  • Errors are at a minimal
It's given me a better understanding of how our financial works.

Do you think Blackbaud Financial Edge NXT delivers good value for the price?

Yes

Are you happy with Blackbaud Financial Edge NXT's feature set?

Yes

Did Blackbaud Financial Edge NXT live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Blackbaud Financial Edge NXT go as expected?

No

Would you buy Blackbaud Financial Edge NXT again?

Yes

In my experience Blackbaud Financial Edge NXT is well suited in all the areas that I work in; bank deposit, fixed assets, accounts payable, journal entry, reports, reconciling.