Good and suitable for Classic Accounting. Not sufficient for Grants.
June 26, 2023

Good and suitable for Classic Accounting. Not sufficient for Grants.

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Financial Edge NXT

I use this software to manage and process accounts receivables and grants.
  • multiples formats offered for report export, including excel data easy to use
  • provide multiple platforms--including desktop application and web based
  • offer multiple, easy to use filters to run reports
  • multiple webinars offered consistently to help explain and present software features
  • There doesn't seem to be any A/R or accounts receivable functions on web based interface for some reason, which is greatly needed especially as the desktop interface appears very outdated, hard to view and adjust view settings, needs additional access and steps--thereby making it harder to do this work from anywhere, and so forth.
  • It would be helpful to have more grants management functionality as part of web based functions.
  • It would be helpful to have more options offered for grants or A/R reports.
  • There is a definite need to include and track FTEs more on projects and clients, to properly track grants financially not just for internal purposes but also for a variety of audits and to comply properly with federal guidelines. This is crucial but yet still missing.
  • It would be helpful if user/companies didn't always have to buy additional software programs and modules to add a variety of functionality often offered already as components included in competing software.
  • I've only had 1 year with this software and not a manager, not sure I can answer this properly.
In my opinion, it's been very difficult to comply with different grant agency's guidelines, federal guidelines and to manage grants using this software without being to track and manage FTEs on grants and thereby be able to include on different financial reports I use regularly. I've had to find work-arounds and make guesses even based on my best estimates using the functionality that is available, helpful in accounting but not for federal grants in viewing/analyzing cost as well tracking and analyzing payroll trends--with the lack of payroll details tracked and available on reports it's been very difficult and created extra work for me many times.
As a non-manager and employee of only 1 year, I don't believe I can answer this question well. When I have tried to view dashboards for just A/R or grants, which is what I manage, it has not been easy.
I didn't select this software and I would not have considering my role focuses on A/R and grants management and this software doesn't do a good job of helping to track and manage grants or offer full capabilities for both on the online/web-based tools which are much easier to view and use than the desktop version, that makes you constantly have to download and add additional steps to open and times out frequently as well.

Do you think Blackbaud Financial Edge NXT delivers good value for the price?

Not sure

Are you happy with Blackbaud Financial Edge NXT's feature set?

No

Did Blackbaud Financial Edge NXT live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Blackbaud Financial Edge NXT go as expected?

I wasn't involved with the implementation phase

Would you buy Blackbaud Financial Edge NXT again?

No

I think it's well suited for most accounting type of work, however very unsuited and lacking to help manage grants. So I would not recommend to any friend or company that works heavily with grants.