1. Home
  2. Nonprofit Accounting Software
  3. Blackbaud Financial Edge NXT Reviews
  4. User Review of Blackbaud Financial Edge NXT
Improved productivity
July 18, 2023

Improved productivity

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Financial Edge NXT

I use Blackbaud Financial Edge NXT to run reports, track projects & invoices and run daily cash balances. And several other things.
  • Runs fantastic reports
  • Ease of use from a user standpoint
  • Regions bank cards
  • Bank reconciliation
  • bank info not loading completely. If i don't get everything from the bank feed , i ignore it all and do it manually. it's too much work if it doesn't all load. this happens regularly
  • the green dot of death is frustrating when it happens.
  • Running queries out of database view
  • It has really cut off an amazing amount of time when running reports as the information is there automatically after entering an invoice or deposit. Our old system was much more time consuming.
I think it has made a big difference being able to set up controls and security.
It's unreal the difference that Blackbaud Financial Edge NXT is compared to CYMA. Blackbaud Financial Edge NXT is quick and much more efficient , especially the day to day. Bank recs are insanely easier in Blackbaud Financial Edge NXT. The process time has been lessoned considerably.

Do you think Blackbaud Financial Edge NXT delivers good value for the price?

Yes

Are you happy with Blackbaud Financial Edge NXT's feature set?

Yes

Did Blackbaud Financial Edge NXT live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Blackbaud Financial Edge NXT go as expected?

Yes

Would you buy Blackbaud Financial Edge NXT again?

Yes

I run a daily balance report daily and I am able to pull my information from Blackbaud Financial Edge NXT quickly and easily

Using Blackbaud Financial Edge NXT

60 - Financial services
Administrative
  • corporate card integration
  • financial reporting

Blackbaud Financial Edge NXT Support

Dealing with support has been challenging most times
ProsCons
Quick Initial Response
Slow Resolution
Poor followup
Problems left unsolved
Not kept informed
Escalation required
Difficult to get immediate help
Need to explain problems multiple times
Support doesn't seem to care
Yes