BlueJeans for large-scaling companies
July 29, 2019

BlueJeans for large-scaling companies

Ashley Cooke | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

My whole company uses BlueJeans widely, across every department. Every employee is on-boarded with SSO enabled access to a BJ account, to be able to log in and activate/license an account. We use BJ for every type of VC scenario; from external calls to clients, to internal department meetings, reviews, QBR's, etc. This helps a global company, such as mine, to connect offices and users around the world.
  • High Quality video
  • High Quality audio
  • Low latency
  • Excellent customer support
  • Adding further API support for some systems
  • Adding more features to the Admin Console web-interface
  • Improving the mobile phone app for Apple users - adding more functionality.
  • More productive meetings
  • Reduced hassle on travel
  • Improved recruitment processes
We perform a quarterly All-Hands company wide and connect every global office in that process. BlueJeans enables the company to do this with ease and allow users around the globe to listen in and attend the meetings stress-free. The technical departments rely on BJ to do this with very little issues.
BJ itself has very good SLA's and there are rarely issues with it. The major IT Tickets come from hardware issues with VC systems and User-Error problems. BJ is a reliable platform that makes supporting a large and scaling company much more easy than it would with another conferencing system.
Commander Center works really great for monitoring users, live meetings, reports and statistics included. We are able to proactively monitor and understand up to date information regarding all calls and meetings, globally.
BJ is constantly updating features and the added help with their customer support makes IT Admins very happy in our company.
We licensed and tested a number of products against BJ and found that some particular options were better. Video quality and Audio quality always seemed better on BJ, plus the latency and reliability was always better too.
It is seamless and streamlined to be able to press a few buttons and instantly get into a call. This puts it head and shoulders above some of the competition due to the hassle that some applications provide to actually connect users and place them into a meeting. You can also connect without having to download any app on your computer, which is another bonus for external calls.

BlueJeans Meetings Feature Ratings

High quality audio
High quality video
Low bandwidth requirements
Mobile support
Desktop sharing
Calendar integration
Meeting initiation
Record meetings / events
User authentication
Participant roles & permissions
Confidential attendee list