My Blueworks Live Experience
September 27, 2019

My Blueworks Live Experience

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blueworks Live

We use Blueworks Live to map many of our business processes. We are starting to use it together with other business functions, using it as a collaboration tool.
  • It is a very simple tool.
  • It allows you to define roles and responsibilities and identify where a particular process, system, input, or activity is used.
  • Reporting should be improved to allow you to select the attributes to be downloaded (in Word files) and attributes from connected (in Excel).
  • In the diagrams, it should allow you to design the connectors yourself.
  • The tool has allowed us to define corporate governance.
The helpdesk can be unreliable.

Do you think IBM Blueworks Live delivers good value for the price?

Yes

Are you happy with IBM Blueworks Live's feature set?

Yes

Did IBM Blueworks Live live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IBM Blueworks Live go as expected?

I wasn't involved with the implementation phase

Would you buy IBM Blueworks Live again?

Yes

We use Blueworks for mapping industry, financials, and claims processes.

IBM Blueworks Live Feature Ratings

Process designer
9
Process simulation
5
Business rules engine
9
Process player
7
Support for modeling languages
8
Form builder
6
Model execution
8
Social collaboration tools
9
Dashboards
10
Standard reports
10
Custom reports
10
Content management
9