Not everything that can be counted counts, and not everything that counts can be counted. - Einstein
Overall Satisfaction with Business Intelligence Discoverer
Being used across the entire organization. We use Discoverer to help mine data from our CRM (Oracle). The tool fills a gap between the raw data and the reporting needed by various departments. Some of the reports that are run are created centrally and stored in a company-wide, company-accessible database. Other reports are created "on the fly" and stored locally.
Pros
- Business Intelligence Discover does a good job mix of GUI interface for report building and access directly to the SQL for those of us who are comfortable with it.
- Discoverer also does a good job of making easy to create reports and linking the various tables together.
- I like the rules area where you can check and uncheck certain rules. This is useful to me where I may build a report and copy that same report for several reasons. I can just update the rules that I am using.
Cons
- My main "wish" for Discoverer when creating a new rule....Our tables are HUGE and you must scroll through several columns before finding the one that you want selected....my "wish" would be to have a search in this area where I could start to type the name of the column and find the selection that way.
- When creating reports, I often ask for user input (order number, etc...). The process of setting this field to accept multiple inputs is cumbersome and not intuitive.
I did not select Discoverer.....however, I do prefer it to the other tools that I have used for report creation. I do like the mix of GUI and SQL direct code avail. I have mostly used the desktop version, but migrating over to the web based version and starting to build reports there. I find Discoverer to be fairly easy to navigate and intuitive for me to build my reports.
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