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Great experience on CareAcademy
June 16, 2022

Great experience on CareAcademy

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with CareAcademy

I haven't run into too many problems with CareAcademy. The main one I need help with is when caregivers run out of attempts to pass a course. The live chat feature through CareAdademy is beneficial. can send them an instant chat, and they respond within a few minutes to assist. Their staff is always friendly and knowledgeable.
  • Online training
  • Compliance management
  • Consistent training
  • I wish that the reporting was easier to do.
  • I wish there were options to pick and choose courses within the purchase package. Some of the courses in our package we will never use. It would be nice to have the option to select additional courses in place of these.
  • Core compliance
  • Core video Library
  • Integrations with other agencies
  • Live chat feature
  • Helped in intellectual growth of staff
  • Increased consistency and engagement

Do you think CareAcademy delivers good value for the price?

No

Are you happy with CareAcademy's feature set?

Yes

Did CareAcademy live up to sales and marketing promises?

Yes

Did implementation of CareAcademy go as expected?

Yes

Would you buy CareAcademy again?

Yes

We are solving the problems of consistent training and accessibility to training. It can be a challenge scheduling everyone and making sure that everything is presented in the same capacity and mannger.
It helps tremendously with tracking and reporting initial and continuing education. I can also use it to do review training to refresh new skills. It is easier for our employees to use.