Yep, it does that.
October 25, 2018

Yep, it does that.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ceridian Dayforce

Our entire organization uses the full suite of Dayforce modules: HR, Payroll, WFM, Benefits, Onboarding, Recruiting, Dashboards, and Performance, although we have not gone through a Performance cycle yet. Dayforce has allowed us to move away from our outdated paper processes and to become more efficient and compliant. Our employees really appreciate the self-service features which allow them to make updates to their individual HR records without the hassle of filling out paper forms and sending them through to HR & Payroll.

Pros

  • The support team is excellent. I have never had a bad experience when I've reached out for support.
  • They do a good job of communicating release notes for updates.
  • Several of our users joke that Dayforce is smarter than we are. If you make an update, the software knows to update all of the affected areas.

Cons

  • One of the other software systems that I use on a regular basis tells you (in very fine print at the bottom of the screen) what table is affected when you click in any field to make updates. That is a feature that I would love to see in Dayforce.
  • It would be very beneficial if customers had SQL access to their own databases.
  • On occasion, I have felt that Ceridian turns things that should be offered out-of-the-box over to the Professional Services area as a billable project.
  • There has been some employee resentment of the new system because, prior to Dayforce WFM, we came from a system of Excel timesheets (where no one was ever late because they keyed in start/end times for themselves).
  • We're using far less paper, and spending much less time scanning those documents into our eCabinet.
  • Our Open Enrollment, which had previously consisted of pages upon pages of forms, was so much easier and more efficient for the majority of our employees.
It has simplified taxes. Ohio has A LOT of tax jurisdictions. But I'm thankful we're not in Pennsylvania. PA taxes are brutal.
I'm not really involved in these processes at our organization. I do know that very few of our departments use the Scheduling feature, and I think that's a shame because it could really help some areas. I think the plan has been to slowly roll out features as our employees become accustomed to what's there, but I think there are many users that could benefit from the full suite, not just what our administrators have chosen to highlight.
Our previous system was primarily paper, so I have little experience with other products.
Dayforce is a great product. Internally, we've had some discussion that it may work better, or be more fully appreciated, in manufacturing settings. Our organization is an institution of higher education, and we have some specific struggles that relate exclusively to that area. Our implementation team had to do a lot of extra brain-storming to figure out how to make the features work most efficiently for us.

Dayforce Feature Ratings

9.7
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
8
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Support for external payroll vendors
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
10
Asset Management ()
Not Rated
9.3
Report builder
8
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
10.0
Create succession plans/pools
10
Candidate ranking
10
Candidate search
10
Candidate development
10
10.0
New hire portal
10
Manager tracking tools
10
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
9.6
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
7

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