Item: Dayforce
Rating: 5
Author: Verified User

Use Cases and Deployment Scope

Ceridian Dayforce is being used in the Americas (the US and Canada) and in EMEA (UK and Ireland); we currently use the platform in our payroll department.

Pros and Cons

Timesheet tracking.
Real time calculation/continuous calculation.
System layout is easy to navigate.

STO (Source Tax Online) - Reports originated from the platform are not user-friendly which makes our reconciliation harder and time-consuming.
Reports in general. Most are not available in Excel or not available at all.
Banking reconciliation. Our organization always has a difficult time reconciling transactions.

Return on Investment

Time - being able to review, preview and catch errors in advance of payroll was a big improvement in our company.

As a managed service, we must rely on our Ceridian team in order to be in compliance all year round. Making sure that our company and employees are following the laws, regulations, standards, and ethical practices allow us to focus and improve process and procedures with internal and external vendors.

Impact on Decision Making

Dayforce is a great tool. It's easy to navigate and switch from country to country using the same platform. It’s amazing!

Alternatives Considered

Our company didn’t acquire the benefits module but having the time system and payroll under the same sign on is great.

Other Software Used

Workday Human Capital Management

Likelihood to Recommend

Payroll previews are always available for review which means that if I want to see an employee pay 6 months from now, I can. We are able to send payment instructions and 5 minutes later I can see the results under previews.

In regards to taxes reconciliation and bank impounds, it seems like we are connecting with a completely different company and technology. STO (Source Tax Online) is not a user-friendly system which makes difficult to reconcile taxes payments. On the banking side, when amounts are pre-funded for different transactions, the team that handles those transactions seemed not to understand what the payroll team is trying to accomplish. The lack of communication between the teams turns into our company being over deducted and/or over refunded at times.

Opportunity

Overall Satisfaction with Ceridian Dayforce