Ceridian Dayforce - Good System on a Positive Trend
August 15, 2019
Ceridian Dayforce - Good System on a Positive Trend
Score 8 out of 10
Overall Satisfaction with Ceridian Dayforce
As we are new to the system, we are primarily using it for payroll, scheduling, recruitment, and some basic workforce management. It is used across the organization for timesheets and time-away management. It's used much more consistently in our Payroll and Human Resources department. We are still in the process of implementing new modules, as well as configuring the system further to have it really work at it's best for our needs. However, it has helped us identify gaps that were never realized using our older and much less progressive payroll system, specifically with reporting abilities.
- The user interface is intuitive and great to work with, and it is pleasing visually. This is important for our end users.
- The ability to manage and control security and access to the system to involve more departments in the organization helps with efficiencies and collaboration.
- The reporting is expansive and flexible with how much you can configure reports, as well as the options to schedule when and how often they can run. Helps with managing the day-to-day.
- They're constantly finding ways to keep on top of the latest technology and they involve their clients in improvements to the system. They do this through forums and working groups to demo and test new features or improve existing ones. This is great because there isn't a concern that the system will always be what it is or that you can have a say in the direction the system is going.
- Recruitment - While they are constantly making improvements here, it's not like an ATS at all, which we find has way more functionality. There is no Boolean search logic that allows you to go through hundreds of new requisitions by a keyword. It also doesn't store candidate information so that they can apply with an existing resume. They have to input new data each time they apply for a job. If this worked more like an actual ATS then it would be fantastic.
- Scheduling - If your employees work in one position and in one location and the scheduling is handled by a manager at each of those locations, then there is no issue for you. However, if you have employees who work between multiple locations, have multiple positions with different pay rates, and have scheduling done from a centralized location - scheduling will be a challenge for you. Schedules are set up week by week, there is no monthly overview. There is no way to get a look at unfilled shifts across multiple locations, so it's hard to figure out where the need is most to fill in gaps. Scheduling is also very manual in that would have to navigate between locations constantly just to remove a shift to put it in another location. You can only post the entire schedule, so if you schedule by department, if one dept. posts the schedule then the whole thing gets posted.
- Everyone has to ensure all their scheduling is done at the same time.
- Work Assignments - It's a huge pain that the schedule will determine the effective end dates of work assignments. This has caused us an issue with retro pay. If an employee has been scheduled in one work assignment months ahead of time and they change positions, it won't matter what end date you put in. The system will automatically throw the end date to the first day after that job was scheduled to. This doesn't help if there is a pay rate in there either; it increases risk the employee will be paid incorrectly if it coincidences with a change in pay rate. Then, it's very manual to go into the schedule, remove all the shifts, and go back and adjust the work assignment dates.
- Document explorer has made us more productive and efficient. Less time wasted trying to get paper filed since it's much easier to do it electronically.
- Reporting flexibility and abilities have allowed us to make strategic decisions more timely and with much more information.
It's been great to manage compliance legislatively through the use of reporting and payroll policies. However, there are still features we haven't fully started utilizing yet for me to give a much more informative review.
Having most of this information in one place is great and much more useful. For example, access directly to an employee's file from their employee card has been incredibly beneficial. We aren't fully there yet with a lot of specific features, but I have a very positive outlook for what this system can do for us.
There has been less to troubleshoot between systems. When it's all in one, you can get better at figuring out issues when they come up because of how things are interconnected within one system.
Well suited for:
- Reporting - The flexibility and detail are great.
- Onboarding - Great that employees can get access prior to their first day.
- Mobile - Huge plus that employees can manage their time from their phones.
- HR Administration - Love what we can track and how we can manage employee profiles.
- Document Explorer - Great as an electronic filing system. Reduced paper, more efficient use of time, and flexibility to allow certain groups to see certain documents.
- Recruitment - Needs a lot of work, and needs to work like an ATS.
- Scheduling - Doesn't fit the needs of a workforce that is constantly mobile and changing locations and managers.